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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

March 19, 2018

New Chevrolet Extremely knowledgeable & very helpful with workings inside the car. Best help yet. He knows his paperwork and processing the returned leases w/o a hi More

by Fw and Cl Oliger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
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Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Mr and Mrs Oliger, Thank you so much for your fine review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to hear that your experience was a smooth one and that you were treated with the respect and knowledge you needed. At Stanford-Allen, we are there for you long after the sale so if any questions come up please contact Mark and he'll get it taken care of to the best of his ability. Thank you for choosing Stanford-Allen for your automotive needs. We appreciate your patronage and look forward to assisting you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 16, 2018

New buyer I have been to a handful of dealership in the past month or so, this is one of the very few dealerships I was happy dealing with. I’ve had servers iss More

by Refundthelemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
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Mar 21, 2018 -

Allen Chevrolet Cadillac responded

"refundthelemon," Thank you so much for your great review of Stanford-Allen Chevrolet! We are happy to hear that you were happy with the attention and service you received from Brandon during your vehicle search. Thank you for ultimately choosing our dealership from which to lease a new vehicle. Enjoy your new vehicle and don't forget that it comes with free maintenance for a designated amount of time. When your vehicle alerts you that it's time for an oil change, our Service department stands ready to assist you. Thank you again for choosing Stanford-Allen. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 15, 2018

Helpful and understanding I am given the rating I'm giving because they were understanding patient kind hopeful with every situation that stood in front of us they handled it W More

by 19761972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Report | Print
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

"19761972," Thank you for your wonderful review! We sincerely appreciate you taking the time to let us know of your good experience and the 5-star rating. Our team at Stanford-Allen Chevrolet really does an excellent job of making clients feel like they are part of the family and, in a way, they are. Welcome to the Stanford-Allen family! We're sure that you will enjoy your new Silverado and we are happy to have assisted you in your vehicle search. Enjoy! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 10, 2018

Awesome dealership Has a really pleasant experience with Stanford Allen. From the beginning to the end, they went above and beyond what any other dealer I’ve dealt with More

by Moravitz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2018 -

Allen Chevrolet Cadillac responded

Dear "Moravitz23," Thank you for such a kind review of Brian Nelson and Stanford-Allen Chevrolet Cadillac. We appreciate you taking the time to let us know of your experience. The entire staff at Stanford-Allen works hard to make sure that every customer is pleased with the buying/leasing process by making sure all questions are answered, all the paperwork is explained and the vehicle options are reviewed prior to leaving the lot. We're happy to hear that Brian did all of these important things and that you were satisfied with the process. Enjoy your new vehicle! Don't forget, every new vehicle comes with a complimentary maintenance program that you can have serviced at Stanford-Allen. We would appreciate the opportunity to serve you. Sincerely, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

March 08, 2018

We worked until we found the deal that made sense! I came in knowing what I was looking for...when the numbers on my trade didnt meet my expectations we worked through all the options until we found a More

by CadillacATS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Jason White
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Mar 09, 2018 -

Allen Chevrolet Cadillac responded

Dear "CadillacATS4," Thank you for your kind review of Jason White and Stanford-Allen Cadillac. We're happy that everything could be worked out in order to get you in that new ATS! Stanford-Allen works hard to make the leasing/purchasing experience a good one for every client. We like to make our customers comfortable with the entire process before they sign any paperwork and happily drive away in their new vehicle. We thank you for choosing Stanford-Allen Cadillac for your vehicle needs. We look forward to seeing you for your complimentary maintenance when the time comes and wish you well in the meantime. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

March 07, 2018

Great experience! Mark was very helpful in all aspects of our experience with purchasing our new car! He was also very patient with us, as we had our 1 year old and 7 y More

by Chanelolson
Recommend Dealer
Yes
Employees Worked With
Mark Williams
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Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear Chanel, Thank you so much for your excellent review! We are grateful that you had the opportunity to work with Mark and that he, in typical fashion, took such good care of you. I'm sure that it's not easy car shopping with little ones and we really do all that we can to make the process smooth and easy so that you don't feel frustrated. Your main concern is your children and we get that! As long as you were satisfied with the process, that is all that we could ask for. If there are any unanswered questions, please don't hesitate to contact Mark. Thank you for choosing Stanford-Allen Chevrolet Cadillac and have an awesome day! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 05, 2018

Mark Williams was Awesome worked with us always pleasant . Mark always Pleasant, Respectful good salesperson we have a son and daughter plus me that have purchased a car from Mark in 2yrs. Happy with our cars More

by Patricia Sugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Mark Williams
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Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear Patricia, What an excellent review! We appreciate it very much and know that Mark will be happy to hear that you were satisfied with his service. More than that, we appreciate your loyalty to Stanford-Allen Chevrolet! Three vehicles in the same family from the same sales consultant?! That's excellent and speaks to the good treatment you've received. We are happy to count you among our many satisfied customers. Enjoy your Equinox, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 05, 2018

Great customer service and overall experience Bradon went above and beyond to find a vehicle that had all the amenities I wanted and fit within my price range, within one day! Knowing that I was s More

by srisden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Report | Print
Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear "srisden," Thank you so much for your complimentary review of Brandon Blunt and Stanford-Allen Chevrolet. We appreciate hearing back from customers when they've had such a good experience. We are grateful that we were able to meet your needs with both amenities and price and are happy to hear that you are enjoying your new vehicle! If we may be of further service, don't hesitate to contact Brandon (or any staff member) to assist you. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 05, 2018

Excellent experience Our overall experience was great. They really went to bat for me with the bank to get me a payment I could be comfortable with and were able to work w More

by UofMRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy, Brandon Blunt
Report | Print
Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear "UofMRN," Thank you for taking the time to send us such a complimentary review! We are happy to know that you were treated with respect and that we were able to meet your financial needs. That is our goal at Stanford-Allen Chevrolet. We know that you will enjoy your new, reliable transportation and are sure that you will think of us when it's time to move on to something else. We also offer you our Service department to stay current with your vehicle's maintenance so that it will run smoothly for as long as you own it, whether that's 10,000 or 250,000 miles. Thank you again for your 5-star review and your patronage. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 04, 2018

Great Experience Start to Finish. Searching for a new used car online the day before came across the one I liked. Called immediately to set up appointment the next morning. I was greet More

by Heath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
Report | Print
Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear Heath, We are so happy to hear that we were able to assist you in getting the car you wanted at an agreeable price. That's our goal with each customer who walks in the door. We appreciate your kind words for Kyle Masney and are sure that he will appreciate them too. It's always nice to hear from our satisfied customers. Enjoy your new used vehicle, take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

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