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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

March 31, 2018

Fast and friendly! No pushy sales, they were interested in what I wanted and very willing to make a great deal that satisfied us both. I love my new equinox More

by Minnie0573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Apr 02, 2018 -

Allen Chevrolet Cadillac responded

Dear Minnie, Thank you for letting us know of your great experience with Stanford-Allen Chevrolet and Brandon Blunt. We are grateful that they were able to get you into your new Equinox for a payment you were comfortable with. We sincerely appreciate you acknowledging the work that goes into each vehicle sale at our dealership. We aren't pushy, we aren't demanding and we're happy to reach a payment that is feasible for our clients. Thank you again for your review. Enjoy your Equinox! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 31, 2018

WONDERFUL/FRIENDLY/COURTEOUS/BEST DEALS AROUND I FEEL IT WAS A BLESSING THAT THIS DEALERSHIP FOUND ME. THEY OFFERED THE BEST DEALS AROUND AND THE STAFF IS SO FRIENDLY AND PERSONABLE. I DEFINITELY More

by Linda BRIDGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Apr 02, 2018 -

Allen Chevrolet Cadillac responded

Dear Linda, You look pretty great standing next to your new vehicle, and we're happy to hear that everything went smoothly for you. At Stanford-Allen, we do our best to treat you as we would a family member, Our staff all knows that this is imperative to building a lasting relationship with their clients so that the client will refer us to their family, friends and co-workers. So thank you for that. Thank you for choosing Stanford-Allen Chevrolet Cadillac! We sincerely appreciate your business. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 30, 2018

Perfect Experience My car was totaled in a winter accident and I wanted to replace it with the same car. Therefore, I knew exactly what I wanted and needed. Although More

by pdditri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Allen Chevrolet Cadillac responded

Dear "pdditri," Thank you so very much for your wonderful review! We sincerely love hearing from our clients who have this type of experience with our dealership. Thank you also for pointing out the extra care Craig Sauer gave you. He is truly an asset to our company. We're sorry that an accident was what brought you to us, but are happy that you took the time to shop around and find us. We pledge to stand by you throughout your ownership experience should you need us. Our service doesn't stop when you drive off the lot. Thank you again for choosing Stanford-Allen. We appreciate your patronage and your quick response in posting your review. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 30, 2018

Great and Easy I moved to Cleveland a week before Christmas for a promotion I accepted at work. About 6 months before I sold my car, so I was just using my parents c More

by tmoody1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Allen Chevrolet Cadillac responded

Dear T Moody, Wow! What a wonderful review of Craig Sauer and Stanford-Allen Chevrolet! We appreciate that greatly and are so happy that we were able to provide a stress-free experience for you. You're going to love your Equinox! It's a great vehicle that will provide you with safe and easy transport no matter where you're headed. Again, thank you for such a great review. We'll be sure to pass it along to Craig. Take care of yourself and enjoy Cleveland! Be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 27, 2018

Nice people to work with They go the extra mile to make sure that you are comfortable with the deal you get. I didn’t feel pressured at all and had a pleasant experience which More

by Haulinsteel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Mar 28, 2018 -

Allen Chevrolet Cadillac responded

Dear "Haulinsteel," We are so happy to hear that our family atmosphere was well received and that your experience with Brandon and Stanford-Allen Chevrolet was such a good one! We want all of our clients to feel the same way when they drive away in their new vehicle. And, our Service department is ready when you are due for your first oil change, which is complimentary with your vehicle. You'll see that family setting carries over to our Service personnel as well. Thank you for choosing Stanford-Allen Chevrolet for your new Silverado. We know that you'll love it over the long haul, but if you ever have any questions, please just reach out to us. We're here to serve you throughout your leasing experience. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 23, 2018

Hard Work Had an awesome experience at this place! We traded in 2 vehicles and leased 2 brand new Silverado 1500 LTZs. Kyle worked so so hard to make sure that More

by Stevel84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
Mar 26, 2018 -

Allen Chevrolet Cadillac responded

Dear Steve, Thank you so very much for your wonderful review! We appreciate hearing back from our clients, especially when they take the time to acknowledge the hard work of one of our Sales Consultants. We'll make sure we pass your review along to Kyle. Thank you for referring your Aunt too. We treat every customer the same way -- with respect, knowledge and a desire to meet their needs. We're very happy that we were able to do that for the three of you. Enjoy your Silverado's, and, don't forget, there is a maintenance package with each new vehicle and the staff at Stanford-Allen stands ready to assist you when the time comes. In the meantime . . . . . . take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 21, 2018

Great Experience Mark was very knowledgeable and his passion for his job was very noticeable. He took his time to make sure all our questions were answered. It was a p More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Mar 23, 2018 -

Allen Chevrolet Cadillac responded

Dear Gary, We are so pleased to hear that your experience with Stanford-Allen was such a good one. As you can see by the number of 5-star reviews regarding our dealership on this and other social sites, we work hard to maintain that rating. We sincerely appreciate your feedback and look forward to serving you again. Don't forget: your new vehicle comes with complimentary maintenance and our Service department stands ready to assist you when the time comes. Our Service staff will take very good care of you and your vehicle. Thank you again for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 20, 2018

Great Experience! Great experience if leasing our first vehicle! Salesman was helpful and didn’t push us into any purchase! We will continue to work with Brandon. More

by m.songalewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear M Songalewski , Thank you for your very nice review of Brandon and Stanford-Allen Chevrolet! We sincerely appreciate your feedback and are happy that you're happy. Don't forget, your Equinox comes with free maintenance and our Service department and quick lane oil change stand ready to service your vehicle when the time comes. You will experience that same treatment from our Service staff as you did from our Sales department. Enjoy your new Equinox, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 19, 2018

Fast and easy Got me into the vehicle I needed with the payment I wanted, fast! Mark is a knowledgeable salesman and takes great care of his customers. More

by Kris K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Kris, Thank you for your positive feedback regarding your experience with Stanford-Allen Chevrolet Cadillac. We are happy that we were able to accommodate not only the vehicle you wanted but at the price you needed. It sounds like Mark took good care of you and we always want to hear that. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 19, 2018

Kyle Masney My dad has always wanted a truck I helped him look at dealerships in Ohio found nothing but went to Stanford in Monroe MI never been there before wow More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Fred, Thank you so much for your wonderful review! We are pleased that we could play a part in such a great story and assist in getting your father into the truck he really wanted. We are grateful for your acknowledgement of Kyle's efforts to assist you. He is a good guy who always does his best to help his clients. We're glad that this was true with you and your dad. We hope your father enjoys his truck for years to come. If there is anything else that we can do to assist you, please stop by or give Kyle a call. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

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