Back

Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,849 reviews

May 06, 2018

sales experience This was our second new vehicle purchase with Stanford-Allen. Two different salesmen; both provided excellent service. From their sales department to More

by selizhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
May 09, 2018 -

Allen Chevrolet Cadillac responded

Dear "selizhall," Thank you for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate you taking the time to let us know of your excellent leasing experience. We are also grateful to you for your loyalty. When we are fortunate enough to earn the trust of our returning customers, they begin to feel like family to us -- and in a way they are. They are members of the Stanford-Allen family. We appreciate your compliments regarding Mark as well. He's a great guy and truly does his best to take very good care of every client who walks through our doors. Thank you for choosing Stanford-Allen for your new vehicle. Enjoy! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 04, 2018

Great Service! This is the second time I've been to Stanford-Allen to lease a new vehicle and it was a great experience. Everyone was extremely knowledgeable and hel More

by Honeybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
May 07, 2018 -

Allen Chevrolet Cadillac responded

Dear "Honeybee," Thank you so much for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to hear that we were able to meet your expectations and that you are now in your second new vehicle from us. We know that everyone is busy these days and we try very hard to be respectful of our clients time. It's nice to know ahead of time what that expectation is so that we can put the wheels in motion before the customer arrives. That helps tremendously. We thank you for returning to Stanford-Allen for your vehicle needs and look forward to serving you in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 01, 2018

Purchase of new car This was first time buying from Stanford-Allen Cadillac. Couldn’t be happier with Brandon Blunt, my salesperson. He was very knowledgeable in everyth More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy in finance was awesome. All went very smooth. , Brandon Blunt
May 02, 2018 -

Allen Chevrolet Cadillac responded

Dear Gerry, Thank you for your wonderful review! We will pass it along to Brandon and we are sure that he will be pleased. Welcome to the GM family! We know that you are going to enjoy your new XT5! It is a wonderful vehicle that handles well and looks stylish. We hope this is the beginning of a long relationship and that we can keep you as a loyal customer year after year. The technology has really advanced in today's automobiles, which is why we are always available should you have any questions. You can also stop in during regular business hours. We are here to serve you! Again, welcome to the family and enjoy your XT5! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

April 30, 2018

Great Job Brandon was very helpful and courteous. I will be a returning customer in the future for more business with this team. Great work everyone! Thanks f More

by Jlshankleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt
May 02, 2018 -

Allen Chevrolet Cadillac responded

Dear "Jlshankleton," Thank YOU for such high praise for Brandon and the entire Stanford-Allen team. We appreciate hearing from our customers, especially when it's regarding such a great experience. We are grateful for your loyalty and would love it if you could recommend us to your friends, family and co-workers who might be in need of a new vehicle. They will get the same great deal that you got! Referrals mean a lot to us! We're happy that you're happy and we are here to serve you at any time during your lease period and beyond. Don't hesitate to contact us with any questions you might have. Thanks again and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

April 28, 2018

Very professional and friendly Had a great experience with Brandon Genovesi selling my existing vehicle and buying a Cadillac. Would highly recommend. Only had my new car for one More

by Karen Maurer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear Karen, Thank you very much for your wonderful review of Brandon Genovesi and Stanford-Allen Cadillac! We are happy that we were able to provide you with excellent service and a brand new Cadillac. We're sure you will enjoy it throughout your ownership experience. We sincerely appreciate when our customers take the time to go to DealerRater and rate their experience with us, especially when it is so complimentary. We thank you and will make sure that Brandon sees it. Thank you for choosing Stanford-Allen Cadillac for your new vehicle. You can rest assured that you got the best deal possible. Enjoy your new Cadillac. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

April 28, 2018

Great This is my third lease from Chevy and I have been happy with each one. You always leave feeling satisfied with a great deal. Highly recommended. More

by Cassjenn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear "Cassjenn23," Thank you very much for the 5-star rating and your complimentary review. We're sure that Mark will be happy to know that you are happy. At Stanford-Allen Chevrolet, we do our best to get you in the vehicle you want for a price you can afford, and would never steer you in the wrong direction. We've been in business long enough to know that if you're not honest it will come back to bite you, so we don't engage in that type of behavior. You can also rest assured that we are here to help throughout your ownership experience, no matter what the question or situation. Contact Mark at any time and he will take care of it for you. Thank you again for choosing Mark Williams and Stanford-Allen Chevrolet for your leasing agent. We appreciate your business and look forward to serving you again. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

April 28, 2018

Friendly Service My family were well taken care of while shopping for a new vehicle to lease. We had many questions that our sales representative was eager to answer, More

by ChevyGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
April 24, 2018

Good service People at the dealership were very nice when i walked in. Mark Williams really helped me find the right vehicle at the price i was looking for. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear "Satisfied Customer," Thank you for your complimentary review of our staff at Stanford-Allen Chevrolet Cadillac. We are pleased to know that you got what you wanted and more! Mark has a reputation of hard work and getting the customer into a lease payment they can afford. There is nothing phony about Mark. He's the real deal! Thank you as well for choosing Stanford-Allen for your new car lease. We appreciate your business and hope to serve you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

April 24, 2018

My New Truck Just want to let everybody know that it was a great experience working with Mark Williams! I have work with Tim Stoddard in the past. Tim became th More

by Brian Musgrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but the financial person was very helpful and professional as well !!, Tim Stoddard, Mark Williams
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear Brian, Thank you for letting us know that your experience with Stanford-Allen, and Mark Williams in particular, was a good one. We strive to make every opportunity we have to serve our community the best automotive experience our customers have ever had. It sounds as though we did that for you and we thank you. We certainly hope that you didn't feel that Tim "passed you off" as a bad thing. As you found out, Mark is very capable and will work just as hard as Tim did to be sure you are completely satisfied. Again, thank you for choosing Stanford-Allen. If you need anything, please don't hesitate to give us a call. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

April 20, 2018

Fantastic Dealership I bought my new Malibu while working primarily with Brandon G and was extremely satisfied with my experience. As a first time buyer he helped a lot by More

by Jacob Walerius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
Apr 23, 2018 -

Allen Chevrolet Cadillac responded

Dear Jacob, Thank you for your kind review of Brandon and Stanford-Allen Chevrolet Cadillac. We're happy that he was able to assist you in getting into a new lease that you felt good about and had your questions answered. We do our best to treat every customer with that same courtesy -- explaining the many options that are available, not just in vehicles but in payments also. We want everyone to feel comfortable with all of their selections. We know that you will enjoy your new vehicle and are happy to count you among the many customers who choose Stanford-Allen as their preferred dealer. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

...
173
...