Back

Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,849 reviews

May 31, 2018

Very good experience Great experience with Brandon. Was extremely patient and knowledgeable. Worked all day to make sure we walked out happy- which we did! Highly highly r More

by Kobsenica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Jun 01, 2018 -

Allen Chevrolet Cadillac responded

Dear "Kobsenica," Thank you for taking the time to respond to our request for a review. We dearly appreciate hearing from our satisfied customers! Brandon is building quite the reputation for excellence in new vehicle leasing and customer service and we are very happy to have him as part of our team. We're happy that he was tenacious in getting you the best deal possible. Thank you for choosing Stanford-Allen Chevrolet Cadillac for your new vehicle lease. Our service doesn't stop when you drive off the lot. If there is anything that we can help you with throughout your lease experience, please contact Brandon and he will assist you. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 31, 2018

Absolutely Satisfied ! Our sales person Derrick Berg was up front and honest, he asked the right questions and had the right answers to ours ! Thanks also goes to everyone a More

by 2018 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murphy
Jun 01, 2018 -

Allen Chevrolet Cadillac responded

Dear "2018 Silverado," Thank you for selecting Stanford-Allen Chevrolet for your new vehicle. We are happy to hear that you were comfortable with your lease and that Derrick was able to answer any questions that you had. We do our best at Stanford-Allen to be sure you have the best new vehicle lease experience possible. We appreciate hearing that you did. Enjoy your Silverado, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

May 29, 2018

Love my Equinox!!! Always a pleasure to see Derek he is awesome!! Every one was very nice to me.the showroom was nice and clean. Over all experience was excellent 😊 More

by QueenChristine 😊
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murphy
May 30, 2018 -

Allen Chevrolet Cadillac responded

Dear "QueenChristine," Thank you so much for the 5-star review and your wonderful comments about Derek! We sincerely appreciate hearing from you. At Stanford-Allen you are not just a client, but are a member of our family. All clients are treated as such and that's what makes us different. We are not hard sell! We take things at the client's pace and do our best to accommodate not only pricing but the clients desired make, model and options. We're glad that your experience fell into that category and are grateful for your business. Again, thank you for your kind review. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 25, 2018

Hassle free! Derek showed me the vehicles I was interested in without any high pressure sales tactics. Once I had made my decision, he assisted me through the buy More

by Dawn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Allen Chevrolet Cadillac responded

Dear Dawn, Thank you so much for your kind review and complimentary message about Derek at Stanford-Allen Chevrolet Cadillac. Our dealership as a whole works hard to make every customer who walks in the door feel like a member of our family. We are honest, hard-working people who want the best for our clients. We know that car dealers sometimes earn a bad reputation, but at Stanford-Allen we are trying to change that, and when we hear from customers like you we know that it's working. Thank you very much for choosing Stanford-Allen Chevrolet Cadillac. We're here for you should you ever need assistance. Just give us a call. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 19, 2018

Outstanding service The service I received was 2nd too none! I always dred looking for a new vehicle, it’s just too time consuming! But not this time! Never had to haggle More

by Woodrow72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Allen Chevrolet Cadillac responded

Dear "Woodrow72," We appreciate your wonderful review of Stanford-Allen Chevrolet and are happy to have you as part of our growing list of satisfied customers! We love hearing from our customers, especially when they have such good things to say. At Stanford-Allen, we do our best to treat every client like family. You can count on that treatment every time! Thank you for choosing Stanford-Allen Chevrolet for your new vehicle! We are here to serve you, so if you need us, simply reach out. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

May 18, 2018

GREAT Experience, GREAT Service! Derek Berg helped me through the process and he was PHENOMENAL! He was attentive, knowledgeable, friendly, and patient. I have had experiences with ca More

by ddegnan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Allen Chevrolet Cadillac responded

Dear "ddegnan11," Thank you so very much for your kind review of Derek and the dealership as a whole. We are very appreciative of the positive feedback we receive from our customers! We are happy to hear about the care shown you by Derek and that he was able to get you into the car of your dreams. These are the stories we enjoy the most. Thank you for taking the time to rate us here. Testimonials from other customers help us to build our business. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 18, 2018

Leasing another car This is the third lease car that we have gotten through this dealership,and seven cars from my immediate family. Each experience has been very profess More

by Mickey D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi, Tim Stoddard
May 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Mickey D, Thank you! Thank you! THANK YOU for being such a great customer! We can't begin to tell you how much we appreciate your loyalty! We are happy to hear that our staff takes such good care of you! We want you to consider us part of your family, as you are a member of ours. Let us know if there is anything else we can do for you. We are here to serve you! Enjoy your latest new vehicle, take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

May 16, 2018

Top of line service from entrance to exit! And still going! I’ve been so happy with my experience from when I stepped into the dealership to this exact moment (1 week later) Sales:I bought my car from Mark More

by A21murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy, Mark Williams
May 21, 2018 -

Allen Chevrolet Cadillac responded

"A21murphy," WOW! What a wonderful review!!! We are so happy to hear that your experience with Mark Williams, John Murphy and the rest of the staff at Stanford-Allen Chevrolet Cadillac left such an impression on you. We do our best to make every customer feel that way and we are so pleased that you acknowledged our efforts. Stanford-Allen Chevrolet Cadillac has had a total rebirth by hiring the right people for the right job, educating our staff and striving for a greater presence in the Monroe-Toledo area. We can assure you that these factors will also be expressed with any new clients you can send our way. We love referrals!!! Again, thank you for your wonderful review and for choosing Stanford-Allen for your vehicle needs. We're here to serve you, no matter the issue. Simply give us a call. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 14, 2018

Thank you Stanford -Allen Chevrolet! I was upside down with my car loan but thanks to Brandon Blunt, some good rebates and Stanford-Allen Chevrolet I was able to drive away in a beautiful More

by CSheehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
May 16, 2018 -

Allen Chevrolet Cadillac responded

C Sheehan, Thank you for your generous rating and kind words. Brandon is quite good at helping people in the same position you were get into a new vehicle with a payment that works with their budget. We're glad he was able to assist you too. Thank you for choosing Stanford-Allen Chevrolet as your local dealer. We look forward to a long-lasting relationship with you. Remember, you receive complimentary maintenance on your new Trax. Our Service department is here to assist with that as well. Thank you again. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

May 07, 2018

New lease My 2017 Cadillac XT5 was totaled in an accident: within in days Tim and Brandon found another XT5 a year newer and same lease payment as before. I can More

by Stokie10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt
May 09, 2018 -

Allen Chevrolet Cadillac responded

Dear "Stokie10," Thank you so very much for kind review! We are so happy that we were able to help you out so quickly and efficiently. Our goal at Stanford-Allen is to go above and beyond in providing exceptional service to all our customers. While we occasionally miss the mark, more often than not we get excellent reviews such as yours and we greatly appreciate it. Tim and Brandon make a great team and both work very hard to make sure every client is completely satisfied. We are glad to count you among those clients. Enjoy your new XT5! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

...
172
...