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Allen Chevrolet Cadillac
Monroe, MI
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,849 reviews
June 21, 2018
Havana Silverado Brandon was extremely patient kind while I made up my mind what I wanted to lease. He was so helpful knowledgeable about the vehicles I questioned! Brandon was extremely patient kind while I made up my mind what I wanted to lease. He was so helpful knowledgeable about the vehicles I questioned! More
by Tkelly66
Employees Worked With
Brandon Genovesi, John Murphy
June 18, 2018
Quick transaction Mark Williams took care of everything on the phone and all I had to do when I got to the dealership was sign the papers Mark Williams took care of everything on the phone and all I had to do when I got to the dealership was sign the papers More
by Casino12
Employees Worked With
Mark Williams, John Murphy
June 17, 2018
Great Dealership Let me start by saying, it was the service and body shop that led us to Stanford Allen. We are a loyal GM family and will buy GM until the day we die Let me start by saying, it was the service and body shop that led us to Stanford Allen. We are a loyal GM family and will buy GM until the day we die. We have used many dealerships throughout Michigan. The follow up service and attention to detail are the most important thing to us. The way this sales team works with the service department are the reason we came back here to buy a car. Brandon Blunt, our sales guy is young and green but he worked hard to please us and find us the right car. He answers phone calls, texts, promptly. We had a ton of questions and if he didn't know the answer, he found someone there who did. These people work together to sell GM products and seem to check their egos at the door. We had one little flaw on the hood of the car that looked like a scratch (we bought a new Chevy Cruze hatchback) and Brandon took it back to the body shop and they buffed it to a beautiful shine! We also had a little mix up in the package (just a communication glitch) and Brandon personally threw in some upgraded floor mats. We truly appreciate his dedication to his customers. Mistakes and communication errors easily happen when 2 parties are dealing with so much information: style, color, package options, availability, financing...it's great when your salesperson steps up and takes the hit for it. Thanks Brandon and Stanford Allen! More
by GM family
Employees Worked With
Brandon Blunt, John Murphy
June 14, 2018
Great as always! Great experience, really worked with us to get the best deal. Been going to this dealership for about 14 years. Great service all the way around! Great experience, really worked with us to get the best deal. Been going to this dealership for about 14 years. Great service all the way around! More
by Chevy2018
Employees Worked With
June 12, 2018
Great customer service! Brandon Blunt was awesome to work with, I would highly recommend this salesman. He took time & patience in finding the right vehicle for me. It’s so c Brandon Blunt was awesome to work with, I would highly recommend this salesman. He took time & patience in finding the right vehicle for me. It’s so comfortable & I love this color. More
by Dekbhart3
Employees Worked With
Tim Stoddard, Brandon Blunt, John Murphy
June 07, 2018
Love our Colorado.! Wonderful buying experience..! Mark Williams is the best ever.. He was so helpful to us and was able to answer all of our questions and concerns.. H Wonderful buying experience..! Mark Williams is the best ever.. He was so helpful to us and was able to answer all of our questions and concerns.. Highly recommend him to anyone looking for a car.! More
by coloradojana62
Employees Worked With
Mark Williams
June 07, 2018
Excellent customer service from Mark Williams What a great experience dealing with my second lease from Stanford-Allen Chevrolet. Mark Williams was excellent to work with putting a deal together What a great experience dealing with my second lease from Stanford-Allen Chevrolet. Mark Williams was excellent to work with putting a deal together with my lease of a 2018 chevrolet Trax. He answered all my questions, and was very knowledgable. It was a pleasure dealing with him and Tim Stoddard who leased me my first Chevy Cruz. Mark is very personable and available any time I had a question. Not only during the sale plus contacting me after and making sure I was satisfied with my lease. I would recommend Mark and Stanford-Allen to anyone looking to purchase or lease a new vehicle! More
by wmark64
Employees Worked With
Tim Stoddard, Mark Williams, John Murphy
June 05, 2018
Silverado Great no hassle stress free car buying. Second car I purchased from Stanford Allen and will be returning they made the whole process super easy Great no hassle stress free car buying. Second car I purchased from Stanford Allen and will be returning they made the whole process super easy More
by Ctcoreytaylor2
Employees Worked With
Tim Stoddard, Mark Williams
June 02, 2018
I bought my Traverse! Would like to thank my son for referring me to Dan Smith who referred me to Derek. Derek was very helpful and knowledgeable when we came to test drive Would like to thank my son for referring me to Dan Smith who referred me to Derek. Derek was very helpful and knowledgeable when we came to test drive 2 cars. After talking with Dan I decided to purchase the car. Meeting with Derek, made the sale easy! Would like to thank Derek and the other guy(sorry not sure of his name) for making the repair on my car possible! Great sale due to everyone involved! I love my car!thank you to the guy that handled the transaction! Sorry forgot his name too! Please reward these people for going beyond , You should be proud to have them working for your company. Thank you Derek from the bottom of my heart for making it all happen! You will be such a great asset to “Stanford Allen Chevrolet”. You rocked it! Mgbu More
by Debbie
Employees Worked With
Other Employees :
Dan Smith and the guy who helped determine how we would fix the bumper., John Murphy
June 01, 2018
Incredible! Brandon found me a great deal on an equinox! More than that, he had everything ready for me when I arrived (I called ahead). I took the vehicle for a Brandon found me a great deal on an equinox! More than that, he had everything ready for me when I arrived (I called ahead). I took the vehicle for a test drive and signed my papers in less than an hour! Not only that, he welcomed and answered my many questions quickly and thoroughly. I'm recommending him to everyone! More
by Carla1234
Employees Worked With
Brandon Genovesi, John Murphy
