Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Baseballfan36," Thank you for your outstanding review of Jason, Ben and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate it. Our dealership is different than the competition. We want every customer who walks in our door to feel at home and comfortable enough to ask the questions they need answered prior to making that final decision. Each Sales Consultant is highly-trained and plays a very important role in giving our clients the "Stanford-Allen experience." We appreciate you acknowledging the efforts of Jason and Ben and thank you for choosing Stanford-Allen Chevrolet Cadillac. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "knay016," Thank you for your outstanding review of Brandon Genovesi and Stanford-Allen Chevrolet Cadillac. We are happy to have been able to serve you for both of your vehicle leases. Brandon has received many accolades as one of our top sales and leasing consultants and we are happy to add yours to the list. In recommending Brandon, you are giving him the highest quality of praise available and we are sure than he will be very appreciative. Also, you should know that the Stanford-Allen Service Team is ready for you whenever you are in need of quality maintenance of your new vehicles. To keep them running well you should use only GM-approved parts, including your oil changes. Remember, you get two oil changes and tire rotations on us! Not a bad deal. Thank you again for choosing Stanford-Allen Chevrolet Cadillac. We appreciate your business and are happy to count you among Brandon's many satisfied customers. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "knay016," Thank you for your complimentary review! Chris works very hard and is not often recognized in a public forum, when he deserves to be. He spends time with customers to explain any repairs that are necessary on their vehicles and then oversees the implementation of those repairs. He is courteous, conscientious and kind and we thank you for acknowledging those qualities. Stanford-Allen has been building great customer service practices so that the client can experience concierge service in an automotive atmosphere. We don't want clients to feel like they're at a dealership, which can be stressful. We want customers to know that they are among friends, and Chris definitely does that very well. Thank you for choosing Stanford-Allen and we hope to see you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Jamiedebbie," Thank you for taking the time to write in to us to let us know of your excellent experience with Mark Williams. As you can see by the number of referrals and complimentary reviews that Mark receives, he really knows his stuff!! We would certainly be grateful for any new customers you can send Mark's way. Rest assured that he will treat them with the same respect and professionalism that he did with you. Thank you for choosing Stanford-Allen and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Kvanderham," Thank you so much for your review of Derek Berg and Stanford-Allen Chevrolet! It sounds like he did a great job in helping you select a new Chevrolet and that makes us very happy. We appreciate you choosing Stanford-Allen Chevrolet for your new vehicle and would appreciate any referrals you can send Derek's way. When people comment on your new vehicle, let them know that Derek is the man and Stanford-Allen is the place to go!! Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Dear "Aduffey10," What a wonderful review!!! We are so happy that you chose Stanford-Allen Chevrolet Cadillac to walk into! You probably noticed that we are not like the typical dealership. The training we provide for our employees goes outside of the normal training of most dealerships. We want to stand out. We want to be better. We want to earn your business. We will be here for you throughout your vehicle ownership. No matter the issue, Brandon is your guy. We know that when you're ready for your next vehicle, you can put your trust in us, and we are happy to serve you. Enjoy your vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear Alexa, Thank you for your wonderful review of Derek Berg and Stanford-Allen Chevrolet! It is so nice to hear from our happy customers! Thank you for choosing Stanford-Allen for your new vehicle. We hope that you will keep us in mind for all of your Service needs as well. We're sure that will be a great experience too. If there is anything you need from us in the meantime, please don't hesitate to contact Derek. We are here to serve you! Thank you again and enjoy your new ride. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Laura, Thank you so very much for your kind review. The Stanford-Allen experience is a special one -- where the customer is king and the staff are trained in how to make each client a priority. We're glad that you noticed and have selected Stanford-Allen to be your dealer of choice in the future. We appreciate that you gave us the opportunity to serve you and look forward to working with you again. In the meantime, if you need anything, please don't hesitate to contact Derek. He'll be happy to help. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Flashman," We appreciate the kind review you submitted regarding your experience at Stanford-Allen and with Derek Berg. It's nice to hear when clients enjoy the Stanford-Allen experience because we do our best to make every client a priority. Since the Stanford family bought in to Allen Chevrolet, we have instituted protocols that our staff has managed to work into their daily work plan. One of those protocols is to do our very best to make every customer a happy one. We are glad to know that you felt that Derek went above and beyond because that's what we want all of our customers to feel. This is not the typical leasing/purchasing concept. We thank you for choosing Stanford-Allen and look forward to working with you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear Roxanne, Thank you for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to hear that all went well during your lease experience. Complimentary reviews such as yours make our staff feel appreciated and confident in what they are doing and there are no words to express our gratitude. Enjoy your new Silverado! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac