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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

August 31, 2018

Amazing experience!! We will be back! Spur of the moment decision for a new lease. We Had great service from start to service. We had to bring our two little boys with us -which was not id More

by JackieM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Jason White, John Murphy
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Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Jackie, Thank you so much for taking the time to respond to our survey request. We are thrilled to hear that you had such a great experience with our staff. Jason, Tim and John are just good people. They are the same inside of work as they are outside, and that speaks volumes about their character. You can never go wrong working with them. We appreciate the opportunity to serve you and want you to know that you can call us anytime for anything. We are here to help. Thank you for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 30, 2018

Ask for Brandon! Brandon was very helpful in helping me get out of my old lease which I was coming up on my miles for and getting me into a new one within my budget. V More

by EB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
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Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "EB," We are so happy to hear that Brandon was able to come to you with a payment that fit your budget on a vehicle you wanted. We do our best to assist clients like you who might be ahead of schedule on their mileage, but are not so close to the end of their lease. We sincerely appreciate any referrals you can send our way! When your friends, family and co-workers ask where you got your new vehicle, please be sure to mention Brandon. That way you know that your referrals will get the exact same treatment you received. Another great thing about Stanford-Allen is that even if Brandon is not available for some reason, any member of our sales team can assist a client. We work as a team here, and each employee follows the same principals with regard to customer service. Thank you for choosing Stanford-Allen and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 29, 2018

Beyond impressed I was referred by family to Jason White to purchase my new SUV. He went above and beyond to make sure everything went perfect, as quickly as he good b More

by asoden1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White, John Murphy
Report | Print
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "asoden1212," Thank you so much for that glowing review of Jason White and Stanford-Allen Chevrolet Cadillac. We are so happy to hear that your experience with our staff was exceptional. We do our best to be sure that every customer drives out of our lot feeling confident that they made the right choice -- not only in a vehicle but in a dealership as well. Please know that if you have any questions during your ownership, Jason is just a phone call away and will do all that he can to assist you. Thank you for choosing Stanford-Allen. We sincerely appreciate your business. Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

August 28, 2018

Great Customer Service Brandon, Tim, and John were all so very helpful. Always eager to assist me with the details of my purchase, and never pressured me like many other dea More

by AlanaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt, John Murphy
Report | Print
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Alana, Thank you for your kind review of Stanford-Allen Chevrolet and Brandon, Tim and John! We sincerely hear that you are 100% confident in our staff. Please know that the care you experienced during your most recent visit does not stop with the delivery of your Chevy Trax. We will be here for you in the long run, should you ever need us. We want our customer service to be better than anything you've experienced in the past. Thank you for choosing Stanford-Allen Chevrolet and enjoy your new Trax! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

August 26, 2018

Best Customer Service Ever!!!!! I really had an amazing experience at Stanford Allen. They really went above and beyond in helping me with selecting a vehicle that fit my needs as we More

by Teresa M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe , Tim Stoddard, Jason White, John Murphy
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Sep 05, 2018 -

Allen Chevrolet Cadillac responded

Dear Teresa, Thank you for your exceptional review. We are so happy to hear that you were well taken care of. That is our #1 priority -- to provide the best customer service available in Monroe and the greater Toledo area. Please tell you friends, family and co-workers who might be interested in a new or used vehicle that they will get great service and attention from Stanford-Allen Chevrolet Cadillac. Thank you also for the personal recognition of Brian, Jason, John and Tim. They will be happy to know that you felt strongly enough about the service they provided to mention them by name in your review. Welcome to the Stanford-Allen Chevrolet family!! You're going to love being a "Chevy Girl!" Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

August 24, 2018

Treated us like family We had a wonderful experience! We could not have been happier with the customer service that Derek gave us or the quality of our new Silverado! Derek More

by heathfleem@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2018 -

Allen Chevrolet Cadillac responded

Thank you so very much for your wonderful review!!! We could not be happier to hear a review as well thought out and specific as yours. Our staff, especially Derek, will be happy to know that you were completely satisfied with the service you received from him. We look forward to seeing you again in the future. Enjoy your new Silverado, take care and be safe! From your friends at Stanford-Allen Chevrolet

August 21, 2018

Love my Malibu I have wanted a Malibu since I sat in one when we were purchasing my husbands truck last year. The opportunity came up to get one yesterday and I coul More

by Sarah Erdmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White, John Murphy
Report | Print
Aug 24, 2018 -

Allen Chevrolet Cadillac responded

WOW Sarah! Thank you so much for that incredible review! We know that Jason and John will be very grateful for your individual recognition of their efforts and that you were made to feel so comfortable you came back again for your Malibu. Please let your friends, family and co-workers know where to go if they are in the market for a new or used vehicle. Stanford-Allen, Jason and John stand ready to serve them, as you know from personal experience. We sincerely appreciate your generous review and look forward to serving you again in the future. Enjoy your new vehicles! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

August 17, 2018

Fast friendly service. I came in wanting to look at a specific used vehicle. The staff were friendly and supportive and did not "push" me to purchase something different. Th More

by bowtietruckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Report | Print
Aug 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "BowTieTruckGuy," (I like your name!!) More importantly we are so pleased that you were happy with the service you received from Brandon Blunt and Stanford-Allen Chevrolet Cadillac. We do try to make our clients feel comfortable not only because of the welcoming atmosphere but more so with our staff. We want clients to be able to ask any question and get a straightforward answer. We want clients to feel completely at home and to know that they are among "family." The Stanford-Allen family. Thank you for giving us the opportunity to serve you. We appreciate your business and look forward to seeing you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 17, 2018

Great experience Very welcoming when I arrived, listened to my needs and helped find the perfect truck for me. Spent extra time finding all discounts and rebates and r More

by JesseG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
Report | Print
Aug 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Jesse, Thank you so much for your incredibly nice review. We sincerely appreciate that you took the time to let us know of your Stanford-Allen experience. We believe that it is our responsibility to be fair and honest with our clients and review all payment options available to them for the lease or purchase of a new vehicle. We want you to be happy and comfortable when you drive off the lot. And, our service doesn't stop there. At any time throughout your ownership experience, we are available to assist you with a simple phone call. Thank you again for your 5-star review. We are grateful to you for trusting us with your automotive needs. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 17, 2018

Amazing Always go to Stanford-Allen. Wouldn't get a new car anywhere else. Craig and Tim are the Best! I was trading in a Silverado and wanted to see deals More

by Kristian01a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
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Aug 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Kristian, Thank you so very much for your wonderful review! Craig and Tim are seasoned professionals who do the best that they can to get the best deal available for our clients vehicle of choice. You've made an excellent decision in the Chevy Tahoe. We're sure that you will enjoy it throughout your lease term. We are grateful that you've made Stanford-Allen your dealer of choice and will do all that we can to continue to reward your loyalty with excellent pricing and service. Enjoy your new Tahoe, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

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