Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

"ECK 01," Thank you for your kind review of Stanford-Allen Chevrolet Cadillac. It is only through input from our customers that we can improve our relationships with all of our clients. Mark is an excellent representative of our company and our promise to our customers -- no pressure, highly knowledgeable vehicle sales and service. Thank you for letting us know of your experience with him. We're sorry about the delay in the Financing Department. As you saw, there are so many documents that must be signed in order to purchase or lease a vehicle, and if there is a mistake on one of those forms, it means all of them must be reprinted. Sometimes we have that happen but do our best to minimize it. Still, your time is valuable and we respect that. Thank you for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear Lindsey, Thank you so much for your kind review of Derek Berg and Stanford-Allen Chevrolet! We sincerely appreciate you taking the time to let us know that you were completely satisfied with the service you received. We are so happy that we were able to assist with your first lease and we hope that this is one of many vehicles that you lease through Stanford-Allen Chevrolet Cadillac. You will find our customer service to be excellent even three years into your lease process. It's the way we do business! Enjoy your new Chevrolet! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "aagalea614," What a fantastic review!! How wonderful of you to give so much credit to Brandon and to acknowledge the extra effort he put into making your dream come true! We love this story! It is a sales consultant's job to keep in contact with their customers, but Brandon goes beyond the normal routine. He truly puts a lot of care into finding the right vehicle for the right price at the right time. We are proud to have him as a member of our team. Thank you for taking the time to tell us your story. We love a happy ending and are so pleased to know that Brandon was able to provide it. Enjoy your XT4. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

Allen Chevrolet Cadillac responded

Dear "eye460," Thank you so much for your incredible review! How wonderful to know that our dealership has brought you back time and time again and that they've welcomed you into the family fold. We want all of our customers to feel like part of our family so we're happy to know that we've succeeded with you. Thank you for acknowledging the efforts of Brian Nelson, John Murphy and Tim Stoddard -- our "dream team." We'll make sure they know of your complimentary review. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadilla

Allen Chevrolet Cadillac responded

Dear M/M Pluff, So wonderful to hear that you got exactly the Silverado you were wanting! We're happy the we could be of assistance in your search and that you met Mark Williams along the way. Mark is available to you anytime throughout your ownership experience so don't hesitate to reach out to him for any reason. He'll be happy to help. Thank you for choosing Stanford-Allen Chevrolet. We appreciate your business and look forward to having another loyal customer in the Stanford family! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Dear Cheyenne, We are so happy to hear that you were happy with the experience you had in getting a new vehicle from Stanford-Allen Chevrolet and Mark Williams. We are glad that you felt so comfortable that you'll return again. Stanford-Allen Chevrolet is that rare dealership that makes you feel completely at home as soon as you walk in the door. There are no high pressure sales people here. We like to take our time with clients and make them comfortable with the entire process of selecting a vehicle that suits their needs and then making the payment fit their budget. We are so grateful for your business and we look forward to working with you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Diesel," Thank you very much for your kind review. We appreciate your recognition of Brandon and his efforts to get you the vehicle you wanted easily. At Stanford-Allen, we do our best to make every customer comfortable and not pressured. In fact, the dealership is recognized as one of the best in the area and we work very hard to maintain the high level of confidence we've gained. Therefore, you can feel comfortable sending any friends, family or co-workers to us because you know how we do business. Thank you for choosing Stanford-Allen Chevrolet Cadillac. We truly appreciate your business and look forward to working with you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Dear "Anorr77," What a great review! Thank you so much, especially for recognizing the efforts of Kyle and John to get this done for you. We're happy that we were able to accommodate your work schedule and your budget. And we want you to know that we will be there for you throughout your ownership experience. These are the things that set us apart from other dealerships. At Stanford-Allen Chevrolet Cadillac we put the customer first ALWAYS! Thank you for choosing Stanford-Allen and congratulations on your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Depth33," Thank you for your wonderful review of Kyle and Stanford-Allen Chevrolet Cadillac. We are always happy to hear that our customers are happy. Of course we would appreciate those referrals you mentioned, and you can rest easy knowing that anyone you send our way would be treated with the same fairness and professionalism that you received. We have built our reputation on how well we are graded on social media and customer referrals and are happy that you feel confident enough to make those referrals. We hope you continue to enjoy your ATS and congratulations! Take care and be safe, Michelle J Hughes from the management team at Stanford-Allen Chevrolet Cadillac