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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

May 03, 2020

The pricing was great and i did not have a long wait for service. I would recommend Allen Chevrolet to anyone who needs anykind of service. More

by Cebriggs1964
Recommend Dealer
Yes
Employees Worked With
Oil change
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May 04, 2020 -

Allen Chevrolet Cadillac responded

Thanks for an amazing rating and recommendation! It is greatly appreciated. Sincerely, John Allen, GM

May 02, 2020

Made purchase during the pandemic social distancing. Craig Sauer worked via text to make a smooth trade in and delivery. Repeat customer who remains satisfied. More

by ADFRANK1
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great feedback for Craig. We are so glad to know of his outstanding and fabulous care during this pandemic. Congratulations on your purchase! We hope you like it and we thank you for your repeated business. Let us know if we can help you with anything else. Sincerely, John Allen, GM

April 30, 2020

During these trying times I was very pleased with the safety an quickness of the service provided me. I only needed to use 18 words. This becomes a little tiresome More

by Ragman1391
Recommend Dealer
Yes
Employees Worked With
Service rep
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May 01, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

April 25, 2020

Chuck in the oil change Dept., is the reason I keep coming back. Chuck and his team do a great job., thank you for your help. More

by Surfdoc19
Recommend Dealer
Yes
Employees Worked With
Chuck
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Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment on Chuck and the rest of the team! It was a pleasure to work with you, and we invite you back at any time. Sincerely, John Allen, GM

April 23, 2020

Just wondering what good it does to make an appt and get there and it’s first come first serve. Makes no sense!!! With the socially distancing, I assumed everyone was making an appt. so we wouldn’t be near More

by LISA_BRUCK
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
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Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Lisa, we apologize that you were told to make an appointment instead of first come. We will make sure that everyone is aware that there is no appointment necessary for oil changes. Sincerely, John Allen, GM

April 21, 2020

Excellent Sales Team We were pleased to find a Malibu that met our needs and Alayna worked very hard in the rain to explain about the car and your dealership. She worked More

by RJCOUSINEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2020 -

Allen Chevrolet Cadillac responded

RJ, congratulations on your new Malibu. Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Alayna was able to assist you successfully. We thank you for choosing Allen Chevrolet Cadillac & we hope to see you again soon! Sincerely, John Allen, GM

April 17, 2020

The purchase of my new vehicle went very well with all the changes that were in effect during this uncertain time. My salesman was awesome. He was the key in this success story. More

by MAXWELLHOUSE763
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
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Apr 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for taking the time to share your shopping experience. We'll be sure to thank the team for their care. Your business is very much appreciated and we hope to work with you again! Sincerely, John Allen, GM

April 03, 2020

We were traveling from GA and hit something on the road that damaged the tire and wheel. They came up with all the parts needed. More

by Nowactive
Recommend Dealer
Yes
Employees Worked With
The guy running the tire service area
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Apr 07, 2020 -

Allen Chevrolet Cadillac responded

It was unfortunate that you had some trouble on the road but we were happy to assist and get you back on your travels. Thank you for choosing Allen Chevrolet Cadillac and we appreciate the positive review. Sincerely, John Allen, GM

April 02, 2020

They Called to get my truck in early. Done in reasonable amount of time. Truck came back very clean. Very satisfied with the service I had. More

by gheck1
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Apr 03, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the five star rating and for sharing your feedback. We are pleased to know that you had a very satisfying service experience with us. We hope to see you again in the near future. Stay safe. Sincerely, John Allen, GM

March 27, 2020

I will be bringing my cruz back.The service and fast and efficient. The employees were polite..The place was clean..u could wash ur hands More

by brandy.vansickle
Recommend Dealer
Yes
Employees Worked With
The men in service
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Mar 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Brandy. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, John Allen, GM

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