Back

Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,849 reviews

May 13, 2020

good service, quick The oil change department called back right away when I left a message, I rate that dept. and service better than a sales rep there that hardly return More

by BANDJSIGNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't want to mention a name but treated me badly not calling back after leaving messages many times
May 20, 2020 -

Allen Chevrolet Cadillac responded

I apologize for the experience with the sales department. Feel free to reach out to me directly in the future with any concerns John Allen General Manager

May 13, 2020

The Blazer is a incredible suv.Craig and dealership The Blazer is a incredible suv. Craig and dealership always make you feel number one. Service has been great. The expess oil and tire is my favorit More

by dcotter1234
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your Chevrolet Blazer! I'm so glad to hear you had a positive experience with Craig. If you need anything else, please don't hesitate to ask. Sincerely, John Allen, GM

May 13, 2020

The owners of the dealership are very active in their community and give back(Sponser teams, organize and pay for the annual 4th of July fireworks program) They are a great group of people to deal with More

by LARRYMERKLE
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
May 15, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with our dealership. We appreciate your business and look forward to your next visit. Sincerely, John Allen, GM

May 12, 2020

The service department has outstanding service, thank you Tim - Service Mgr who took care of a warranty issue that my purchasing dealer wouldn’t. You have earned our business !!!! Also thanks to our service More

by LITTLELINDA67
Recommend Dealer
Yes
Employees Worked With
Service Dept. Mgr.- Tim & Service Writer- Chris and the Cashier sorry can’t remember her name
May 13, 2020 -

Allen Chevrolet Cadillac responded

You are very welcome, Linda. Tim and Chris, appreciates the kind review. Thank you for the five star rating and trusting Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 12, 2020

Excellent service. Quality work. Easy to work with insurance companies. I would have Allen work on any of my vehicles again in the future anytime. More

by mbergmooser
Recommend Dealer
Yes
Employees Worked With
Brad in service
May 13, 2020 -

Allen Chevrolet Cadillac responded

Hi M, thank you for the kind words! We're glad to hear your experience was positive. We hope to see you again soon! Sincerely, John Allen, GM

May 10, 2020

I Just leased my 6th viehical. Great sales and service when needed. Allen Chevrolet has been there for my family and friends for years. The Equnoix is my favorite by far! More

by DMCTAGGART
Recommend Dealer
Yes
Employees Worked With
Mark Williams
May 13, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new vehicle. We are glad that you enjoy your experience at Allen Chevrolet Cadillac. We are sure that you are going to enjoy your new ride. Let us know if you have any questions or concerns. Sincerely, John Allen, GM

May 10, 2020

Not good! I asked the salesman for the finance rate. He Not good! I asked the salesman for the finance rate. He went to the manager and could not answer the question. I told him to call me when they found More

by d.cheff
Recommend Dealer
No
Employees Worked With
Don't know the guy running the oil change but 5 stars for him, Brandon Blunt
May 20, 2020 -

Allen Chevrolet Cadillac responded

Thank you for alerting us to this issue, D.Cheff. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us directly at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, John Allen, GM

May 09, 2020

We dealt with them during the corona virus shutdown !!! As good of an experience as anyone could hope for !!!We had a good connection with Craig !!! Very personable !!! More

by PNRHORN
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
May 13, 2020 -

Allen Chevrolet Cadillac responded

We appreciate your kind review on Craig and your five star rating. Our top priority is our customers safety and satisfaction, so we are glad we are doing a great job at that. Thank you for choosing Allen Chevrolet Cadillac. Sincerely, John Allen, GM

May 08, 2020

Very good Communication on time professionally done A little pricier than I thought but satisfied I will have them work on my vehicle again thanks More

by mikegriewahn
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
May 13, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great rating for us, Mike. I am proud of my staff and the services they provide. Thank you for choosing Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 05, 2020

Dealership and Craig were awesome to work with especially during this time. Being creative and customer service oriented is difficult in normal situations hard so to be able to do it well during this pandemi More

by AHAMMACK
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ruiz
May 06, 2020 -

Allen Chevrolet Cadillac responded

Our top priority its our customer safety and satisfaction! Congratulations on your latest purchase. Craig and the rest of the team, are glad to be of service and it was a pleasure to work with you. Thank you for shopping at Allen Chevrolet Cadillac and we all hope to see you again soon. Sincerely, John Allen, GM

...
162
...