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Allen Chevrolet Cadillac
Monroe, MI
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,859 reviews
June 02, 2020
We have bought and leased many cars from other dealerships but never have we been so happy with the customer service experience like this and professionalism will gladly come back And everyone w dealerships but never have we been so happy with the customer service experience like this and professionalism will gladly come back And everyone was so friendly and kind More
by SABRO1023
Verified CustomerEmployees Worked With
Other Employees :
Tim Stoddard, Derek Berg, April Seger, Keith Cousino
May 31, 2020
Craig gave us good info on all the electronics in the car. Was very personable and got back to us in a timely manner! Will be back when in the market again. car. Was very personable and got back to us in a timely manner! Will be back when in the market again. More
by jjbpfisher
Employees Worked With
May 31, 2020
The knowledgeable staff listened to our needs and made educated suggestions of vehicles we might be interested in based on our needs and wants. Appreciated their feed back on multiple options of vehicles educated suggestions of vehicles we might be interested in based on our needs and wants. Appreciated their feed back on multiple options of vehicles and financing. More
by Smjdbentley
Employees Worked With
Other Employees :
Victoria was our sales person and she was extremely nice and helpful!, April Seger
May 31, 2020
Nate was great, he answered my calls/text on weekends and even the holiday. He helped my son with the his first car purchase. I would recommend Nate and Tom Allen for any who is looking for a car. even the holiday. He helped my son with the his first car purchase. I would recommend Nate and Tom Allen for any who is looking for a car. More
by MFREY0
Employees Worked With
Nathan Davison, April Seger
May 29, 2020
These guys rock! Excellent customer service! They go above and beyond well after the sale! I bought 3 cars from here. I will buy more! above and beyond well after the sale! I bought 3 cars from here. I will buy more! More
by MIKE.BUCK.DD76
Employees Worked With
May 28, 2020
My new Equinox Craig sauer was so easy to work with, especially with a non tech person like myself. It was a pleasure as always at Allen. Precautions were very obv Craig sauer was so easy to work with, especially with a non tech person like myself. It was a pleasure as always at Allen. Precautions were very obvious to protect everybody from unwanted contact. Thanks. More
by castel
May 28, 2020
I arrived at 8:00 am and left the dealership at 8:15 am with oil change completed. Service people were friendly and and to the point. Job well done with oil change completed. Service people were friendly and and to the point. Job well done More
by rcschoch
Employees Worked With
Service
May 28, 2020
My daughter brought her first car. Great to work with. Very nice people.great experience!! Recommend this place to all. Thanks so much!!! A++ service Very nice people.great experience!! Recommend this place to all. Thanks so much!!! A++ service More
by PS0178
Employees Worked With
Josh.
May 28, 2020
Just want to say that Allen dealership is a well oiled business got serviced quickly! Waiting room was clean & comfortable! Service man was polite & professional! business got serviced quickly! Waiting room was clean & comfortable! Service man was polite & professional! More
by TOMHILHELM10
Employees Worked With
Folks in the oil changing garage.
May 27, 2020
I think my salesman’s name was Jake. He was very friendly, never pushy and definitely helped me find a car that I fell in love with. So grateful for him and all the kind dealership employees. I orig friendly, never pushy and definitely helped me find a car that I fell in love with. So grateful for him and all the kind dealership employees. I originally emailed a different dealership (not once but twice) before I emailed Allen’s but Allen’s got back to me first and were way more professional. More
by LORI.VANDEVELDE
Employees Worked With
J Kimbrell
