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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,853 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,853 reviews

March 11, 2022

Mike was amazing! We clicked right away and he miraculously found me what I wanted. I had never treated myself to a "doctor car" before. I am so glad I could with y More

by LAURAKDOC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Allen Chevrolet Cadillac responded

Hi, LAURAKDOC! Thank you for the stellar review. We're happy to hear that working with Mike led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

Mar 14, 2022 -

LAURAKDOC responded

Thanks John!

March 11, 2022

Brian and Randy both were very helpful, patient and friendly. We will gladly come to Allen Chevrolet again for our car needs. More

by BUCKWHEAT9101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Allen Chevrolet Cadillac responded

Hi, BUCKWHEAT9101! Thank you for the 5-star rating. We're happy to hear that working with Brian and Randy elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 11, 2022

My first oil change at this dealer and everything went smoothly my car is a lease and it was free More

by KATHY_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Allen Chevrolet Cadillac responded

Hi, KATHY_S! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 11, 2022

Very helpful and understanding of our needs. Would recommend to family and friends. Always good service More

by DAVIDCINDYZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, DAVIDCINDYZAK! Thank you for the stellar review. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 11, 2022

Very good service very good salesman to deal with even good management they help you all way to the end we did appreciate your service More

by Romel.maayah
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Davison, Danielle Sindel
Mar 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, Romel.maayah! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

March 10, 2022

The service department was great, Nicole was great. BUT— the 2.4 ecotech is junk!! Because GM isn’t standing behind their cars and continued to make this junk engine without correcting the problems I More

by sej_skj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 11, 2022 -

Allen Chevrolet Cadillac responded

sej_skj, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

March 09, 2022

It was good. Nice day. Made an appointment because lune side was under construction. Yes More

by ACHIRCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Allen Chevrolet Cadillac responded

Hi, ACHIRCO! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

March 09, 2022

Very nice dealership, great service and very courteous people. I have gotten 2 cars there and will be getting next one in October. More

by DOREEN.LAWRENCE419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Allen Chevrolet Cadillac responded

Hi, DOREEN.LAWRENCE419! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

March 08, 2022

Allen Chevrolet has Friendly service department. Wait was not too long. Oil change price ok More

by cyndiclark456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Allen Chevrolet Cadillac responded

Hi, cyndiclark456! Thank you for the 5-star rating. We're happy to hear that working with the team led to a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

March 08, 2022

Have never had an issue until this service visit. An oil change and tire rotation took just under 2 hours. I was told 45 minutes. I was late to work because of the slowness of this visit. More

by PAULINA0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alayna Kinchsular
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Allen Chevrolet Cadillac responded

PAULINA0507, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

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