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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

June 25, 2020

They got me right in and out.the time I had to spend in service was minimal. I was able to get home in about an hour🤗 More

by POWELL5482
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Powell. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, John Allen, GM

June 25, 2020

All I have to do is call and Chris always gets me in a soon as possible . He makes sure everything is checked over and calls as soon as the service is completed . More

by Sylvialaney
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your overall great service experience with Chris, Sylvia! We appreciate your feedback and look forward to your return. Sincerely, John Allen, GM

June 25, 2020

He never called to verify our extended warranty. Do to the COVID 19 our car could have been covered and we ended up paying almost 900 dollars. More

by JOLO2569
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

JOLO2569, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 25, 2020

Great customer service! Friendly environment! My sales representative was very knowledgeable about the my vehicle. I was able to contact my salesman and he gave me a fast response. More

by Nicole T
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the excellent review, Nicole! We know your time is valuable, so we are thrilled to see you had a great experience with Nathan and he provided your with excellent service! Congratulations on your new purchase; we hope you'll consider us again in the future! Sincerely, John Allen, GM

June 25, 2020

Always courteous . Listen to you carefully to make sure they understand why you are there. Have been to many dealers over the years and feel the most comfortable taking my vehicle to Allen Chevrolet. More

by TWHIT0
Recommend Dealer
Yes
Employees Worked With
Derek Berg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service, Tim Stoddard
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

We are happy to know that you had a wonderful experience with us throughout the years, TWHIT0! We look forward to any future visits! Sincerely, John Allen, GM

June 25, 2020

Good people buy my cars there every time. Go out of there way to help. Never had a problem we could work out. Working together More

by cantrellpam1
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Rebele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, April Seger, Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with us, Pam. We appreciate you taking the time to visit our dealership and we hope to work with you again soon. Sincerely, John Allen, GM

June 25, 2020

Great customer service. We’ve gotten 3 Cadillac’s and a Malibu from Craig. All good I’m sure we will be back. In fact thinking of a smaller car soon for my wife. More

by bucks932
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Bucks! We will be sure to thank Craig for providing you and your wife with excellent service. We look forward to working with you two again! Sincerely, John Allen, GM

June 20, 2020

Friendly, attentive, listen to customers needs. Takes the time to show the perks of the deferent cars in style your looking at. Enjoyed my experience. More

by RLUMJR
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

June 19, 2020

Make it easy on yourself......just drive to allen chevrolet. The thirty miles or so drive to allen chevrolet was so look much more pleasant than I Would have ever expected ! Having visited a few chevrolet deal More

by JRVREVIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Jun 22, 2020 -

Allen Chevrolet Cadillac responded

John and Linda, thank you so much for taking the time to give us feedback about working with Derek. We really appreciate it. Congratulation on your new lease. Please feel free to reach out if there is anything else we can assist with. We are here to help! Thanks for making the drive out. Sincerely, John Allen, GM

June 13, 2020

My opinion of Allen Chevrolet is they are top notch in every way. I never have to worry about my deal going bad. I also think Craig is a top notch salesman, he makes sure all my needs are met. More

by JJWWSS711
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking am moment of your day to share your thoughts about the quality of service you received at Allen Chevrolet Cadillac. Craig and the rest of the team look forward to working with you again. Please have a wonderful day! Sincerely, John Allen, GM

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