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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

June 26, 2020

Great Service! Even with COVID, scheduling was quick and easy. The staff was fantastic and completed the repairs quickly. I will definitely be back in the future! More

by tdowner316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Hi, thank you so much for your feedback in regards to our level of customer service. We are so glad to know that our team members have provided you with a great level of care. Thank you for your feedback that is beyond spectacular. Please have a great day! Sincerely, John Allen, GM

June 26, 2020

Effective and Efficient Service Chuck Holland and his team always provide an excellent service experience. He shares information and advice that is appreciated by my family. I actu More

by RZACIEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, RZACIEWSKI. We will be sure to thank Chuck and the rest of the team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

June 26, 2020

Just loved working with Mike johnson and the team. It was a pleasure and w will buy be back. Thank you thank you thank you More

by M.M.BARRON
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2020 -

Allen Chevrolet Cadillac responded

It was a pleasure working with you, M.M. Barron! I will like Mike know of your kind words. Thank you for choosing Allen Chevrolet Cadillac and we hope to see you again soon. Sincerely, John Allen, GM

June 26, 2020

Excellent service and sales staff. Easy process even during a pandemic. So happy with my purchase. This was my second vehicle from the dealership. The dealership does what is good for the customer. More

by ALENCESKI
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

ALENCESKI, thank you for the 5-star rating! We are happy to know that you find our dealership to be excellent and our team to be professional. Congratulations on your new purchase and we hope to work with you again in the future. Sincerely, John Allen, GM

June 26, 2020

The service was good. It took three tries to get my car running. I appreciate the service guys taking my car when I called and working to fix it. More

by 2tweetybird1983
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for taking the time to give us feedback about working with service team. We really appreciate it. Please feel free to reach out if there is anything else we can assist with. We are here to help! Sincerely, John Allen, GM

June 26, 2020

Very friendly. They follow through with taking care of questions or issues. They helped me by explaining and demonstrating how to use and understand vehicle More

by DACARVETH
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the excellent review! Congratulations on your new vehicle and we hope to you enjoy it for years to come! Sincerely, John Allen, GM

June 25, 2020

So far things have been very nice and easy dealing with them. Tim has been very helpful both times we've came in. Thank you More

by TOHMS40
Recommend Dealer
Yes
Employees Worked With
Tim in repair service was helpful.
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment for Tim! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

June 25, 2020

I came in for an oil change, the service was impeccable. I could not have asked for a better experience. I felt extremely comfortable with the COVID precautions that were put in place. More

by Starlightdanceacademy2013
Recommend Dealer
Yes
Employees Worked With
Cory Bush- 5 stars He is the BEST
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thanks for sharing your amazing rating for us. We truly appreciate it, and we hope to work with you again. Sincerely, John Allen, GM

June 25, 2020

Service was good. Can't say they were friendly. However no one wore a masks. During this pandemic it is important to wear a masks. More

by granaudy
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Granaudy, we are happy to know your overall experience went well. Thanks for your feedback for us. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, John Allen, GM

June 25, 2020

The service department is top notch. I ordered new tires, they came in and were installed in a timely manner. The technicians was kind, respectful and treated me very good. Thank you More

by Deb.m.Bush58
Recommend Dealer
Yes
Employees Worked With
April Seger, Keith Cousino
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Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review, Deb! It was a pleasure to work with you, and we look forward to assisting you again in the future. Sincerely, John Allen, GM

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