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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

July 30, 2020

My visit was great Service is always done in a timely matter. Had a issue with the tire monitor coming back on once we left we took it back up there and they was able to fix the issue right away. More

by M.FARRAND1.9
Recommend Dealer
Yes
Employees Worked With
Chuck
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Thanks for leaving us a great review! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, John Allen, GM

July 30, 2020

This dealership does not honor their word or follow through when they say they will call or contact their customers. I was told by John Allen I would be contacted my a person named Tim. Still waiting More

by Scottchurchill77
Recommend Dealer
No
Employees Worked With
John Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Scott, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

July 30, 2020

Great customer service I drive all the way from Livonia. I trust the service tech with my oil change! Very fast and efficient. Thank you More

by GODSBEAUTYA
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, Nathan Davison, John Keblesh, Keith Cousino, Victoria Lessard, Azia Hawthorne, Mike Degroot
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review. I'll be sure to thank the team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

July 29, 2020

Brad is great from the body shop. He went above and beyond to make sure I was satisfied with the service I received! Thank you! More

by Annawils31
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
Jul 30, 2020 -

Allen Chevrolet Cadillac responded

Thank you for this stellar rating for Brad, Anna! Sincerely, John Allen, GM

July 29, 2020

Highly recommended Its a pleasure of dealing with Mark Williams @ Allen Chevrolet for 5 years. I would HIGHLY recommend him to anyone buying a Chevy from this dealershi More

by CABBU60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, April Seger
Jul 30, 2020 -

Allen Chevrolet Cadillac responded

It is wonderful you are our dealerships and services throughout the years. We're delighted Mark could provide a memorable service . Thanks for your feedback and we hope to see you again soon! Sincerely, John Allen, GM

July 28, 2020

Very good experience during the entire process. First rate dealership with very good people who provided excellent service. I would definitely lease another vehicle from Allen again in the future. More

by PNORDGREN
Recommend Dealer
Yes
Employees Worked With
Nathan Davison, April Seger, Azia Hawthorne
Jul 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your great car-buying experience with us! We hope you continue to love your new ride, and we are looking forward to taking care of auto needs in the future. Sincerely, John Allen, GM

July 28, 2020

Wonderful customer service Alayna Schweda and Emily in sales were absolutely wonderful and went out of their way to help us purchase our new Cadillac.My husband works out of tow More

by billmanrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Emily Roe
Jul 28, 2020 -

Allen Chevrolet Cadillac responded

Robert and Mary, thank you for taking the time to mention Alayna! Congratulations on your new Cadillac! We hope you enjoy you new ride and we hope to see you again in the future! Sincerely, John Allen, GM

July 28, 2020

Victoria was super kind and very helpful throughout the whole process! I only wish I lived a bit closer to the dealership. Had a couple of hang-ups on getting paperwork completed and car could have been de More

by MS_1996
Recommend Dealer
Yes
Employees Worked With
April Seger, Victoria Lessard, Emily Roe
Jul 29, 2020 -

Allen Chevrolet Cadillac responded

Congratulations and thank you for taking the time to leave us a great review for Victoria! It was a pleasure to work with you. We'd love to assist you again. Sincerely, John Allen, GM

July 27, 2020

Family like atmosphere. Very informative about options. Great saleman. Made leasing easy. Everyone was helpful and dealership was very clean and nicely decorated. Will go back. More

by Patricia Kirby
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Mark Williams, Danny Ruiz
Jul 28, 2020 -

Allen Chevrolet Cadillac responded

Congratulations and thank you for the positive feedback, Patricia! We are delighted to know that you found our team to be friendly and thorough. We appreciate your recommending us and we hope that you will visit us again! Sincerely, John Allen, GM

July 25, 2020

We were pleased when we'd done business with Allen before hence we came back. Danielle was extremely helpful and understanding of our situation. Mike Robert was professional and pleasure to work with. Thank More

by DBW44
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jul 27, 2020 -

Allen Chevrolet Cadillac responded

We are so happy to know your experience went well with Danielle and Mike. Thanks for your feedback for us. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, John Allen, GM

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