Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Allen Chevrolet Cadillac
Monroe, MI
1,857 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,857 reviews
August 01, 2020
Nolan kept us informed on all the deals and made sure we were satisfied with the price and color and equipment on the vehicle we leased were satisfied with the price and color and equipment on the vehicle we leased More
by KATHRYNREESE62
Verified Customer
July 31, 2020
Always feel comfortable Very happy with Mark as sales person. Glad Tim is still around, I have been going to that dealership for 10 years. Mark took along time with me. Tim Very happy with Mark as sales person. Glad Tim is still around, I have been going to that dealership for 10 years. Mark took along time with me. Tim took the out to talk with me More
by Lulu
Employees Worked With
Tim Stoddard, Mark Williams, April Seger
July 31, 2020
Very friendly, helpful and slowly explains what services were done to the vehicle. I like the ease of pulling up to the service department and no need for an appointment. were done to the vehicle. I like the ease of pulling up to the service department and no need for an appointment. More
by lisalaw209
Employees Worked With
Chuck Holland, Keith Cousino
July 31, 2020
My go to dealer for service. Very convenient oil change center..very appreciated. Fast and efficient technicians and very friendly. Highly recommend to friends and family. center..very appreciated. Fast and efficient technicians and very friendly. Highly recommend to friends and family. More
by SMART2377
Employees Worked With
Keith Cousino
July 31, 2020
Mark Williams, the salesman was the best. He was attentive, intuitive, and listened. Love the vehicle he helped me choose. Told Mark I would see him in 3 years. attentive, intuitive, and listened. Love the vehicle he helped me choose. Told Mark I would see him in 3 years. More
by MBOSS1966
Employees Worked With
Mark Williams, Danny Ruiz
July 31, 2020
Allen of Monroe has great customer service. Mark did a great job helping me with all the documents and has great attitude! Thanks for getting me in the car I wanted. great job helping me with all the documents and has great attitude! Thanks for getting me in the car I wanted. More
by nic7695
July 31, 2020
New CT5 Lease Overall Excellent service. Allen TEAM made me feel as a VIP throughout the entire process. Great group from sales to finances to service...TOP SHELF!! Overall Excellent service. Allen TEAM made me feel as a VIP throughout the entire process. Great group from sales to finances to service...TOP SHELF!!! More
by ALAN.BLANCHETTE
July 30, 2020
My visit was great Service is always done in a timely matter. Had a issue with the tire monitor coming back on once we left we took it back up there and they was able to fix the issue right away. matter. Had a issue with the tire monitor coming back on once we left we took it back up there and they was able to fix the issue right away. More
by M.FARRAND1.9
Employees Worked With
Chuck
July 30, 2020
This dealership does not honor their word or follow through when they say they will call or contact their customers. I was told by John Allen I would be contacted my a person named Tim. Still waiting through when they say they will call or contact their customers. I was told by John Allen I would be contacted my a person named Tim. Still waiting after many months for the call. I have stopped using this dealership and have advised everone I kniw to find another dealership. More
by Scottchurchill77
Employees Worked With
