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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

August 20, 2020

The wait was very long, considering how short my oil change was and no one was in front of me. I was afraid I was going to run out of gas waiting. The man that wore the blues shirt and ran my credit car More

by courtjanell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 21, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the four-star review! We were happy to assist you. Sincerely, John Allen, GM

August 20, 2020

Wonderful....Derek was awesome...went above and beyond ...took time to show me all the features on the new lease...very patient..even helped with my insurance. More

by SHELLEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Allen Chevrolet Cadillac responded

Shelley, it's wonderful to know that Derek have provided you with great care and you had the best car leasing experience. Congratulations! Let us know if we can be of assistance again. Sincerely, John Allen, GM

August 18, 2020

Mike Johnson is a very professional, very nice salesman. He was very patient with me as I took quite a bit of time deciding on a car. I got a fair deal for my trade in as well. I will definitely refer other More

by EEFERRADINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your great car-buying experience with Mike! We hope you continue to love your new ride, and we are looking forward to taking care of auto needs in the future. Sincerely, John Allen, GM

August 18, 2020

Excellent Service!! Made car shopping fun!Very friendly Excellent Service!! Made car shopping fun! Very friendly , listened to any concerns, answered all questions. They go out of their way to help and mak More

by AMYMICHALAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, April Seger
Aug 19, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive feedback, Amy! We are delighted to know that you found your experience and our team to be great and we appreciate you recommending us. We are always here to help! Sincerely, John Allen, GM

August 17, 2020

We were just looking wasnt really going to lease at this time.Josh waited on us was knowledgeable and very helpful. That helped us to make up our mind. Great job Josh🤗Dennis and Lynn Geiman More

by LYNN41076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Allen Chevrolet Cadillac responded

Geimans, thank you for the positive review and rating! We are happy to know that you find our dealership to be excellent and Josh to be honest, trustworthy, and knowledgeable. We truly value your business and we look forward to any future visits. Sincerely, John Allen, GM

August 16, 2020

Good service. Josh was very friendly and helpful. We were just looking but he helped us to make a good decision. Very good job Josh🤗 More

by LYNN41076
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Allen Chevrolet Cadillac responded

Thanks for leaving us a great review, Lynn! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, John Allen, GM

August 15, 2020

The crew is friendly and they get the work I needed done quickly. I have been coming to Allen Chevrolet for over 20 years and will continue. More

by blucky33
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review! We appreciate you sharing the positive feedback! Sincerely, John Allen, GM

August 14, 2020

Phenomenal service and great staff made my first car leasing experience a great one. They gave me all the details in an easy to understand way and I could not have been more pleased. More

by cadefshuler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Allen Chevrolet Cadillac responded

Congratulations and thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future! Sincerely, John Allen, GM

August 14, 2020

Can only speak for me My experience with the service department only the last eleven years has been excellent. I don't feel level of service is predicated by perceived stat More

by KJSPENCER54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trpeveski is who I have dealt with in service for over 6 years, and should be listed above, 5 star
Aug 17, 2020 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful review. We truly appreciate it and hope to work with you again for many years to come. Sincerely, John Allen, GM

August 14, 2020

Every time i take my vehicles in for oil change i get right in and every one is very courteous and my oil change takes about 15mins. I love the way allen chevrolet has it's own quick oil change. More

by ERICBOMIA17
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 17, 2020 -

Allen Chevrolet Cadillac responded

We appreciate you taking the time to leave us a positive rating, Eric! Sincerely, John Allen, GM

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