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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

August 28, 2020

I had a very nice experience with my visit to Allen Chevrolet. Our Sales person Josh K. Was very pleasant and helpful. I would definitely recommend this place 🙂 More

by GOCHALEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Congratulations and thank you for the great review, GOCHALEK. We are happy to know that you enjoyed John's services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, John Allen, GM

August 28, 2020

The Trax that I leased is my first Chevrolet. Enjoy this car more everyday! Sales person, Craig Sauer, was very accommodating, cordial, and knowledgable. Am so glad I chose to come to this dealership! More

by MARYANN.BUNKELMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

MaryAnn, Thank you so much for taking the time to give us feedback about working with Craig. Congratulations on your Trax! Please feel free to reach out if there is anything else we can assist with. We are here to help! Sincerely, John Allen, GM

August 27, 2020

We have purchased or leased star last four cars from Allen Chevrolet Richmond that we are pleased with their service, salesmanship, and family atmosphere. We have dealt with the same salesman all along. More

by DSTPIERRE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

Congratulations and thank you so much for the positive review. Our staff, especially Craig, will be thrilled to hear of your exceptional experience! Sincerely, John Allen, GM

August 27, 2020

I visited the oil quick change. I was greeted warmly and we discussed what I needed done. It was quick and I was on my way again. Thanks for the good service! More

by woodsbird3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

We're so happy everything went well. Thank you for your feedback, woodsbird3! Sincerely, John Allen, GM

August 27, 2020

Awesome dealership,Our car salesman Brian Nelson is the best. He sees to it we are well taken care of. If problems should arise he would be Johny on the spot. More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Porter, Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

Paula, thank you for taking the time to share your great service experience with Brian! We are looking forward to continue to taking care of auto needs in the future. Sincerely, John Allen, GM

August 27, 2020

Fast and complete service. Friendly personnel. Waiting room was comfortable. Did what was needed without trying to sell goods and services that were not needed. More

by Usahnric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

We are so happy to know your experience went well. Thanks for your feedback for us. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, John Allen, GM

August 27, 2020

After being directed into the bay, by an individual that look less than pleased to be there. I found the service very good very efficient And was pleased with the speediness and the price. More

by Ragman1391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Ragman. We will be sure to thank the team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

August 26, 2020

I drove from Chicago to buy from him again! Friendly, helpful, and HONEST! He make the process stress free, and was able to get the car I needed. From trade in to drive off the lot in a day. No matter yo More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Allen Chevrolet Cadillac responded

Grant, thank you so much for your 5 STAR rating for Craig. We here at Allen Chevrolet Cadillac are always thankful for great customers. Hope you have an amazing day today. Sincerely, John Allen, GM

August 25, 2020

Fast in courteous service. I will return for more service work I my 2017 Cadillac. The oil trains for Sylvie was clean and organized As well as the customer waiting Room. More

by KEN.SWINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive review and rating, Ken! We are delighted to know that you had a 5-star experience with us and we look forward to your next visit! Sincerely, John Allen, GM

August 24, 2020

Allen chevrolet and Cadillac is by far the best dealership i have had the pleasure of dealing with, me and my wife had a hard time dealing with capitol one with a pre-approval, and they were so det More

by grizzlycarpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Frank Lopes, April Seger, Danny Ruiz
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

We are delighted to learn of your satisfaction. Thank you so much for your business. Our team welcomes you again! Sincerely, John Allen, GM

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