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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

August 31, 2020

In person service good, everything else was stressful, non communicative and 2 weeks out with no plate, registration or title. Leaving a voicemail doesn’t mean a call back. First time buying a car and it’ More

by M
Customer Service
Recommend Dealer
No
Employees Worked With
Nathan Davison, Danny Ruiz
Sep 01, 2020 -

Allen Chevrolet Cadillac responded

Kelli, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

August 30, 2020

I had a great experience with Allen Chevrolet. The sales and finance team were amazing. I will be recommending Allen Chevrolet Cadillac to all my friends and family. More

by Bean3747.sh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great rating and recommendation, Bean, It is great to hear that we made your experience an amazing. We look forward to seeing you again in the future! Sincerely, John Allen, GM

August 30, 2020

We had a great experience, Mike was very friendly and helpful. We were looking for a truck that would fit our budget and Mike did just that. We thank Allen Chevrolet for all they have done for us. More

by ED CLEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Degroot
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review for Mike, Ed! Congratulations on your new truck. It was our pleasure to work with you, and we look forward to your next visit. Sincerely, John Allen, GM

August 30, 2020

As always... very personable and easy to work with. The staff is very professional and make the process of purchasing a new car extremely easy. More

by Kristi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily, April Seger
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Kristi, thank you for the positive review! Congrats on your new ride, you're going to love it! Sincerely, John Allen, GM

August 29, 2020

Thank you for fixing an electrical issue my daughter was having while pulling her horse trailer . I was really pleased with the expediency since she had a big show this weekend. More

by debschumaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service and Tim Sunderland, Keith Cousino
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Deb, thank you for the five-star review! We were happy to assist your daughter! Safe travels! Sincerely, John Allen, GM

August 29, 2020

Everyone was very helpful and friendly, and very straightforward about everything. I love the GMC and would definitely go back. Thanks Mike, we appreciate the service. More

by PDC419
Recommend Dealer
Yes
Employees Worked With
Mike Degroot
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

PDC, congratulations and thanks for the awesome review! We look forward to seeing you again. Sincerely, John Allen, GM

August 28, 2020

Had excellent help. Love the auto. Mike was helpful and we certainly appreciated everything he did. Went overboard to give us a good sale and take our VW. A+++++ I only met Mike Degroot. So I can o More

by JANELLECANARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April Seger, Mike Degroot
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

Janelle, We appreciate you taking the time to share your great car-buying experience with Mike! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road! Sincerely, John Allen, GM

August 28, 2020

Love the convenience of the quick lube center- no need to make an appointment for oil change, tire rotation, etc. Always timely, friendly service, especially the guy that runs the checkout. Appreciate the co More

by DNACK2425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the kind rating, DNACK! We appreciate it. Sincerely, John Allen, GM

August 28, 2020

Nolan did a great job, showed me everything I wanted to see. Figured out what deal would work best for me. Went out of yes way to help me with my daughters car. I will definitely be sending people to him f More

by jlwerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Hi JLWERR, Thank you for your great feedback for Nolan! Congratulations on your new vehicle! We are delighted to find out about your satisfaction. Let us know if we can do anything else for you. We are here to help! Sincerely, John Allen, GM

August 28, 2020

Alayna and everyone at Chevy Allen was great to work with. They worked hard to give us the best deal & made us feel that our business was important to them. Will return when we’re ready for another, new More

by KATIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino, Danny Ruiz
Aug 31, 2020 -

Allen Chevrolet Cadillac responded

Katie, congratulations and thanks for your positive review and for your business!! Sincerely, John Allen, GM

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