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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

September 14, 2020

Easy process. Wait time was not long. Clean showroom. Very clean and friendly. Will definitely return for next vehicle. Very easy to work with. Safe environment. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Sep 15, 2020 -

Allen Chevrolet Cadillac responded

Lisa, thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and our facility was impressive. Congratulations! We value you as a customer and hope to see you again soon! Sincerely, John Allen, GM

September 14, 2020

I went to the dealership to lease a new 2020 Chevy Blazer. Craig Sauer was my salesman. I found the one I wanted within minutes he had a lease price for me and it was a done deal. Everyone at the deal More

by Scott L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with Craig, Scott. We appreciate you taking the time to visit our dealership. Congratulations on your new 2020 Chevy Blazer! Sincerely, John Allen, GM

September 13, 2020

Very personable and professional staff in the service area. I trust the staff to provide the recommended service as specified by Cadillac for the time or mileage. . More

by GCONLEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review! I will be sure to thank the team for providing you with an easy and smooth service experience. We look forward to working with you again! Sincerely, John Allen, GM

September 13, 2020

I had the BEST experience at Allen Chevrolet-Cadillac. Derek was so helpful and patient with me as I was torn between 2 vehicles and could not decide. He even stayed past closing time to make sure I got t More

by Armywife323mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Danny Ruiz
Sep 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review. I will be sure to thank Derek and the rest of the team for providing you with excellent buying service. We look forward to working with you again. Sincerely, John Allen, GM

September 13, 2020

Had the car I wanted. Friendly salesman Nolan and helpful Rachel.with earlier discussion over the phone. Pleased with te car. Nive ride compared to my 2017. More

by AMHAFT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
Sep 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for the positive review. We appreciate your business so much and we look forward to working with you again. Sincerely, John Allen, GM

September 11, 2020

Alayna made the purchase of our 2019 Cadillac XT5 very enjoyable. She took time to program many of the electronic features and made sure we knew the safety features of the vehicle. A great experience. More

by SIROISW
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, SIROISW! I will be sure to thank Alayna for providing you with an easy and smooth car-buying experience. Congratulations on your 2019 Cadillac XT5 and we look forward to working with you again! Sincerely, John Allen, GM

September 10, 2020

This is my third XT5 that I've leased. Always brings a smile to my face. My salesman Brian always goes the extra mile. Thanks More

by idealdad16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Sep 11, 2020 -

Allen Chevrolet Cadillac responded

Thank you for giving us 5 stars! It was absolutely our pleasure to help you again. Brian will be happy to know of you kind review. Please enjoy your new XT5. Sincerely, John Allen, GM

September 10, 2020

Work was completed quickly and the cost was reasonable. Staff was very friendly. Chuck had the maintenance plan updated and performed the necessary work required based on the vehicle’s mileage. More

by JSSSAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Sep 10, 2020 -

Allen Chevrolet Cadillac responded

Thank you for five star review on our service department. I am glad they were able to give your friendly service; especially Chuck. Thank you for letting us maintain your vehicle. Sincerely, John Allen, GM

September 10, 2020

Chris Trpevski did an excellent job, as usual. I always ask for him. I am so happy to have my car fixed with top quality. More

by C.MORR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski was who I asked for and totally worked with. He would get 5 Stars.
Sep 11, 2020 -

Allen Chevrolet Cadillac responded

C.MORR, Thank you so much for your 5 STAR rating for Chris. We here at Allen Chevrolet Cadillac are always thankful for great customers. Hope you have an amazing day today. Sincerely, John Allen, GM

September 09, 2020

Absolutely love the mechanics, they answer all my questions and always do a quick awesome job on my oil changes. I would Recommend to all my family. More

by Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 10, 2020 -

Allen Chevrolet Cadillac responded

Morgan, I love that you love our team. We are happy to be of service and we look forward to your next visit. Sincerely, John Allen, GM

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