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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,857 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,857 reviews

September 23, 2020

Went in with air in tire pressure low. They took me right in. Since it was real close to oil change with the lease car, they did it all More

by JETSGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
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Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the 5-Stars! We are pleased to hear that your service visit was timely and that our team was able to handle your oil change the same day as well. We hope to see you down the road! Sincerely, John Allen, General Manager

September 23, 2020

They were great I shopped online on Saturday visited the showroom on Monday and did a stress free lease. You have a new customer see you again in 3 years More

by ROCHIELANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new vehicle and welcome to the Allen Chevrolet Cadillac family! We're elated to see that our team made your car buying experience stress free and easy. We look forward to seeing you again soon. Warm Regards, John Allen, General Manager

September 22, 2020

Josh Kimbrell was a great salesman during our car purchasing process. His positive, up beats attitude made the entire car buying process a great one! He was knowledgeable about the vehicles we were i More

by AmandaSiwecki
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2020 -

Allen Chevrolet Cadillac responded

Amanda, congratulations on your new ride! We are elated to see that Josh's positive attitude and knowledge made way for a great experience. We wish you all the best and look forward to working with you again soon! Sincerely, John Allen, GM

September 22, 2020

My salesman was very knowledgeable and Friendly. The info on the purchase was not forwarded to Ally Bank and I couldn't get my PA tags yesterday which now delays inspection. More

by GREITZJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
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Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Thank your for your feedback and high rating. We truly apologize for any delay we may have caused with the tags and hope it was not too much of an interruption. We're always here to help should need anything further, please give us a call. Best- John Allen, GM

September 22, 2020

Surprised by no pushy salespeople and we’re actually friendly Crash and burn on finance side though with 2 hour wait to pick up vehicle More

by MACS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
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Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Congrats on your new vehicle and thank you for taking a moment to leave us feedback. It is important to us as it helps us to improve on areas where we may be lacking. We appreciate your business and apologize for any inconvenience we may have caused. Safe Travels! John Allen, GM

September 22, 2020

Our experience working with this dealership was stellar. We will certainly recommend them to others. Those involved went above and beyond what is normally expected. More

by DAJOHN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berg
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Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for taking a moment to give us such wonderful feedback and high praise. We look forward to seeing you again soon and thank you for your business. Sincerely, John Allen, GM

September 22, 2020

Never fails to impress with their professionalism and above average service from the moment you arrive. I will definitely not hesitate to come here again. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Outside service area
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Sep 22, 2020 -

Allen Chevrolet Cadillac responded

Kathy, thank you for choosing Allen Chevrolet Cadillac for your service needs. We appreciate the kind words and look forward to working with you again soon! Sincerely, John Allen, GM

September 22, 2020

The folks at the oil change area were very professional. Love using the service at the dealership and look forward every time I need to get my oil changed. Very good quality work every time More

by Shawn Crockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
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Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Shawn thank you for your high praise! It's great to hear that our service team provided you with the quality and quick service you deserve. We look forward to meeting your future service needs. Best, John Allen, GM

September 19, 2020

Service was timely and professional. Status of tire and brake wear provided. Cost was reasonable. Waiting area was clean and well spaced for covid protocol. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Mike, thank you for choosing Allen Chevrolet Cadillac to handle your service needs. We truly value your opinion and look forward to seeing you down the road. Warm Regards, John Allen, GM

September 19, 2020

I Arrived for oil change and was brought right in they were very professional and quick . I was in and out within 20minutes . They did a great job once again. More

by DAVEHERTZSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star rating Dave! We truly value your opinion and look forward to the opportunity to service your vehicle again soon. Sincerely, John Allen, GM

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