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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

September 24, 2020

Quick efficient service. Initially, they said they were going to do a tire rotation. But once they looked at it further, they determined it wasn’t necessary. They have always been helpful and recommend the More

by ELIZABETH.THOMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Elizabeth, thank you for choosing Allen Chevrolet Cadillac as your preferred service provider. We appreciate the high rating and your kind words and hope to see you again soon. Best-John Allen, General Manager

September 24, 2020

The sales agent was very helpful and pleasant even when we changed our mind twice. The financing agent also went to extra lengths to be sure we were taken care of. Very satisfied with the company and the More

by BETTY8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Sep 25, 2020 -

Allen Chevrolet Cadillac responded

Betty, it means so much to us that you had a pleasant experience with our team. We can't thank you enough for your business and congratulate you on your new vehicle. We hope you will enjoy our services again soon. Sincerely, John Allen, General Manager

September 23, 2020

They were great I shopped online on Saturday visited the showroom on Monday and did a stress free lease. You have a new customer see you again in 3 years More

by ROCHIELANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new vehicle and welcome to the Allen Chevrolet Cadillac family! We're elated to see that our team made your car buying experience stress free and easy. We look forward to seeing you again soon. Warm Regards, John Allen, General Manager

September 23, 2020

Went in with air in tire pressure low. They took me right in. Since it was real close to oil change with the lease car, they did it all More

by JETSGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the 5-Stars! We are pleased to hear that your service visit was timely and that our team was able to handle your oil change the same day as well. We hope to see you down the road! Sincerely, John Allen, General Manager

September 22, 2020

Josh Kimbrell was a great salesman during our car purchasing process. His positive, up beats attitude made the entire car buying process a great one! He was knowledgeable about the vehicles we were i More

by AmandaSiwecki
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Allen Chevrolet Cadillac responded

Amanda, congratulations on your new ride! We are elated to see that Josh's positive attitude and knowledge made way for a great experience. We wish you all the best and look forward to working with you again soon! Sincerely, John Allen, GM

September 22, 2020

Never fails to impress with their professionalism and above average service from the moment you arrive. I will definitely not hesitate to come here again. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Outside service area
Sep 22, 2020 -

Allen Chevrolet Cadillac responded

Kathy, thank you for choosing Allen Chevrolet Cadillac for your service needs. We appreciate the kind words and look forward to working with you again soon! Sincerely, John Allen, GM

September 22, 2020

The folks at the oil change area were very professional. Love using the service at the dealership and look forward every time I need to get my oil changed. Very good quality work every time More

by Shawn Crockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Shawn thank you for your high praise! It's great to hear that our service team provided you with the quality and quick service you deserve. We look forward to meeting your future service needs. Best, John Allen, GM

September 22, 2020

My salesman was very knowledgeable and Friendly. The info on the purchase was not forwarded to Ally Bank and I couldn't get my PA tags yesterday which now delays inspection. More

by GREITZJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Thank your for your feedback and high rating. We truly apologize for any delay we may have caused with the tags and hope it was not too much of an interruption. We're always here to help should need anything further, please give us a call. Best- John Allen, GM

September 22, 2020

Surprised by no pushy salespeople and we’re actually friendly Crash and burn on finance side though with 2 hour wait to pick up vehicle More

by MACS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Congrats on your new vehicle and thank you for taking a moment to leave us feedback. It is important to us as it helps us to improve on areas where we may be lacking. We appreciate your business and apologize for any inconvenience we may have caused. Safe Travels! John Allen, GM

September 22, 2020

Our experience working with this dealership was stellar. We will certainly recommend them to others. Those involved went above and beyond what is normally expected. More

by DAJOHN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for taking a moment to give us such wonderful feedback and high praise. We look forward to seeing you again soon and thank you for your business. Sincerely, John Allen, GM

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