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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

September 30, 2020

Great, friendly service, with plenty of time spent making sure I had all my questions answered. Great price with quick loan application and final paper signing. More

by EANDJK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
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Sep 30, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive review and congrats on your new vehicle. We are pleased that you enjoyed your recent experience with us and we look forward to serving you again soon. Sincerely, John Allen, General Manager

September 30, 2020

Very prompt and my dealer was very good.got me the right car and color and went through all my features in my car. Would go back in the future. More

by RICKLUCIO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2020 -

Allen Chevrolet Cadillac responded

We're happy to see that you had a 5-Star experience with us and even more so that, you found the perfect car and color that you love. Thanks for sharing your feedback and we look forward to seeing you again soon. Warm Regards, John Allen, GM

September 29, 2020

Came in looking for a used car and ended up buying a new one thanks to Craig, well and my husband. Craig was very friendly and funny. He related, which is rare in his occupation. Will request him again. More

by TIPTONFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Danny Ruiz
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Sep 30, 2020 -

Allen Chevrolet Cadillac responded

TIPTONFAMILY, thank you for sharing this great review about Craig! We are thrilled that you enjoyed your experience with him and found it easy to make a relatable yet fun connection. We hope you are enjoying your new vehicle and look forward to seeing you again soon. Best, John Allen, GM

September 29, 2020

We had some work done on our Cadillac XT6. Everyone was very friendly and the work done was exceptional. The entire staff is very friendly and knowledgeable. More

by SDONNELLY060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2020 -

Allen Chevrolet Cadillac responded

SDONNELLY060, we're thrilled to hear that our team provided you with exceptional service on your Cadillac XT6 and thank your for your business. We truly value your opinion and we hope to see you again soon. Best John Allen, GM

September 29, 2020

Dealer did great job of getting wife’s car fixed as for the vehicle only 2000 mi and main computer went haywire, not a confidence boost More

by Mthodge2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris was my contact and he was great, Keith Cousino
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Sep 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to leave us your feedback as we truly value your opinion. We appreciate your patience as we look into this matter further. Sincerely, John Allen, General Manager

September 29, 2020

I love bringing my vehicle there for an oil change. This time I had the filter for the cab replaced and now it makes a noise. More

by KELLY.K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know their names, Keith Cousino
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Sep 30, 2020 -

Allen Chevrolet Cadillac responded

Kelly, we appreciate your honest feedback and thank you for your recent service visit. However, we are troubled to hear that you are experiencing a new concern, if your vehicle is still making the noise, please give us a call at (734) 242-4200. Sincerely, John Allen, General Manager

September 29, 2020

Derek Berg and Allen Chevy are awesome! Derek has been our go to person for cars for years now and he knows us, what we like and that our time is valuable. The experience has always been enjoyable. I hi More

by jennifer.vanderham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
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Sep 30, 2020 -

Allen Chevrolet Cadillac responded

Jennifer, we can't thank you enough for your return business and high praise. We are delighted that you enjoy each visit with us and to see that Derek consistently delivers. Congrats on your new ride! Best- John Allen, GM

September 29, 2020

Was a great experience all the way around . Every one there was pleasure to work with ! From the time we got there everything and everyone we worked with was great !Thanks again ! Brian and Shelley More

by Herb23138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Danny Ruiz
Report | Print
Sep 29, 2020 -

Allen Chevrolet Cadillac responded

It's awesome to hear such great feedback on your overall experience with Brian and Shelley. It's been a pleasure helping you with the buying process. We hope you will come back to enjoy one of our many services again in the future. Best, John Allen, GM

September 28, 2020

Just moved to Monroe recently from the Lapeer area.Brought my Corvette in for a oil change. Greeted by friendly staff, made me feel welcomed and appreciated. Service was done in a very timely m More

by YNOT48446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Welcome to the area and to the Allen Chevrolet Cadillac family! It has been our pleasure addressing all of your Corvette service needs and we hope to see you again soon. Sincerely, John Allen, General Manager

September 28, 2020

Great service the place is very clean. Every one friendly. After getting recall done got oil changed very fast and professional service.i would recommend this place More

by Jamiedebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Report | Print
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your recent service visit and positive feedback. It has been our pleasure to handle your service needs and we hope to see you again soon. Best, John Allen, General Manager

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