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Allen Chevrolet Cadillac
Monroe, MI
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,849 reviews
October 16, 2020
The scheduling of the appointment was easy and quick! When I arrived, I was greeted promptly and they got right to work. I was told estimate of an hour, it took less. We will be back! When I arrived, I was greeted promptly and they got right to work. I was told estimate of an hour, it took less. We will be back! More
by lthiel7790
Verified CustomerEmployees Worked With
Chris Trpevski, Keith Cousino
October 16, 2020
Very personable. Listened to my needs. Followed up as promised to make sure I did not have questions about my new Cadillac. Got me in and out quickly. promised to make sure I did not have questions about my new Cadillac. Got me in and out quickly. More
by EYLERME
Employees Worked With
Micheal Allen, Mark Williams
October 16, 2020
Keith, from service department, kept me informed and updated me on what was taking place. Great job Keith!!! He answered all the questions that I had. updated me on what was taking place. Great job Keith!!! He answered all the questions that I had. More
by PFAYELOOP
Employees Worked With
Keith Cousino
October 15, 2020
Derek Berg in sales is friendly and patient - great job. Three autos purchased with him. I will be back again, maybe a 2021 C8 Vette. Three autos purchased with him. I will be back again, maybe a 2021 C8 Vette. More
by GMWARDELL
Employees Worked With
October 15, 2020
Quick and efficient operation for my "OVERDUE?????? oil change. Your oil change service is "CLASS" as is the rest of your operation. IMPRESSIVE!!!!! An "ATTABOY" is due to Tim Sutherland for his ASSISTANCE change. Your oil change service is "CLASS" as is the rest of your operation. IMPRESSIVE!!!!! An "ATTABOY" is due to Tim Sutherland for his ASSISTANCE in my time of "NEED"!!!! More
by WATASH67
Employees Worked With
Tim Sutherland, Chuck Holland (My HEROES, especially TIM)
October 15, 2020
Always had a good experience at Allen Chevy. Used there quick lube for the first time recently. In and out quickly and easily. Would recommend Allen. quick lube for the first time recently. In and out quickly and easily. Would recommend Allen. More
by THOWE802
October 15, 2020
Mark in sales is great. He makes you feel like a old friend. Service center was great as well. We had a small issue and Mark helped us out and the service center was great with the issue. It is nice to friend. Service center was great as well. We had a small issue and Mark helped us out and the service center was great with the issue. It is nice to have a good experience with a car dealership. More
by NANNERGRAMA
Employees Worked With
Mark Williams, April Seger, Keith Cousino
October 14, 2020
They were quick and efficient for the service I received. I will definitely go back again. Thanks for the great service and I will recommend your dealership. I will definitely go back again. Thanks for the great service and I will recommend your dealership. More
by MIKE.WAGENHOUSER
Employees Worked With
Chuck over in the quicklube.
October 14, 2020
The quick oil change service lived up to be quick. I was early on my oil change and the service technician informed me to make sure I still wanted to proceed. Top notch! early on my oil change and the service technician informed me to make sure I still wanted to proceed. Top notch! More
by mrscherryb
October 14, 2020
Refused to honor an internet discount of "$200 off your best deal". Vehicle made several noises that, upon inspection, were very easy to fix, indicating the vehicle had not been inspected or was inspected best deal". Vehicle made several noises that, upon inspection, were very easy to fix, indicating the vehicle had not been inspected or was inspected poorly. Had to leave dealership in order to get a fair purchase price. After negotiating a price, took several hours to complete paperwork. Would only offer a fair price on the vehicle if financed through the dealer... upon signing the very last document, found the interest rate to be ridiculously high and my credit report was hit with 6 hard inquiries, thus I immediately refinanced somewhere else. More
by Anthony01
Employees Worked With
