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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

October 26, 2020

No appointment required. Clean, professional and courteous service. All on a Friday afternoon! Waiting area was convenient and comfortable. Oil change, tire rotation and multi point inspection took More

by john.adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

John, thank you so much for the five star rating and praise. We appreciate your business and look forward to your next service visit. Warm Regards, John Allen, General Manager

October 26, 2020

Mike was very patient, as I am picky, and found me the perfect vehicle!! He took the time to review all of the wonderful features of my new car. More

by wendymike5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

Wendy, thank you for the perfect rating for the perfect vehicle. It's always a delight to hear such great compliments for Mike and we are so glad he made your experience wonderful. Have a fantastic week and thanks again. Best-John Allen, General Manager

October 25, 2020

Great experience. I will definitely recommend Allen Chevrolet and Cadillac of Monroe to everyone. I told them what I was looking for and what I could afford. Then they made it happen. Friendly, efficie More

by elaine19601234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Kinchsular Finance department
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

Elaine, thank you for your high star rating. We're happy to see that your experience with us was excellent! We strive to deliver a great experience to all of our valued clients and we are grateful our team provided just that. We hope to see you again soon! Sincerely, John Allen, General Manager

October 24, 2020

We bought our daughter her 1st car at allen Chevrolet we had probably the best salesman I have ever had. Mike Johnson took great care of us, he treated my 16 year old daughter with respect and and was genui More

by ptfd18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Keith Cousino
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your wonderful review! We are delighted to hear Mike provided you and your daughter with great service and I will be sure to pass along your kind words to him. Thank you for choosing Allen Chevrolet Cadillac to handle your daughter's first car purchase and congratulations. We wish her many safe miles and fun adventures ahead. Sincerely, John Allen, General Manager

October 24, 2020

It was fine I dont have anything else to say to make it 25 words that's why I'm writing this everyone that I came across was nice More

by GLBRADY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

We understand that sometimes it is burden to leave reviews and to find the right words to say. Thank you for the great rating. It is good to know that we are doing a great job. We can't wait to work with you again. best- John Allen, General Manager

October 23, 2020

Service was quick and easy. Got an oil change and tire rotation in 15 minutes while I enjoyed the waiting area with free wi-fi and coffee. Highly recommend. More

by AMYERS1139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 27, 2020 -

Allen Chevrolet Cadillac responded

We appreciate your business and thank you for the 5-Stars! We're so glad you enjoyed your service experience with us. Please do not hesitate to contact us if you need anything. John Allen, General Manager

October 23, 2020

Had great service with Keith and Corey. Fast friendly service. Great prices. Will be back for future services. Will recommend to all my friends and family. More

by McKenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey bush , Keith Cousino
Oct 27, 2020 -

Allen Chevrolet Cadillac responded

McKenzie, thank you for choosing Allen Chevrolet Cadillac to handle your service needs. We are so thankful for your recommendation, Corey and our team look forward to your next visit. Have a wonderful day. Best-John Allen, General Manager

October 23, 2020

Oil change guys always do a great job and always friendly. Been going there for my last three vehicles. Never had anything negative to say about the service! More

by BUBBAC01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

Bubba, thank you so much for taking the time to share your service experience. We'll be sure to thank the team for their care. Your business is very much appreciated and we hope to work with you again! Sincerely, John Allen, General Manager

October 22, 2020

I was very happy with the service. Everyone I talked to was friendly and helpful. The only issue was I thought that the prices were a little high. More

by JMDEW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 23, 2020 -

Allen Chevrolet Cadillac responded

We appreciate your feedback and rating. We always strive to provide the utmost in quality and customer satisfaction with competitive pricing for our quality of work. We look forward to assisting you with your future service needs. Sincerely, John Allen, General Manager

October 22, 2020

I took my car there and Keith was very helpful. He answered all my questions. My car was having some electrical problems and he fixed it with no problem. I’m happy I took my car here! More

by Tanasia Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 23, 2020 -

Allen Chevrolet Cadillac responded

Tanasia, thank you so much for this wonderful feedback! We're so glad you came to see us for your service needs. It's fantastic to know Keith took such great care of you. If there's anything else we can help you with, please let us know. Best- John Allen, General Manager

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