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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

October 29, 2020

Fast and friendly service with no appointment needed. Comfy waiting room with coffee and TV. Really like their style. quick, efficient. Thorough. Good good good More

by MIKETAYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 30, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, MIKETAYA! We are happy to know that you enjoyed our services. We can't wait for your next visit! Sincerely, John Allen, GM

October 29, 2020

Mike Johnson was great, friendly, informative and great since of humor. He kept my kids busy from being to bored. We told him the budget we had and made it work. I absolutely love my new vehicle, we will d More

by JAY_SAUL_2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the employees we can in contact with was fabulous and friendly.
Oct 29, 2020 -

Allen Chevrolet Cadillac responded

Jay, thank you for the kind words and positive feedback. It's awesome to hear that you and your family appreciated Mike's sense of humor and that he made for a pleasant experience. Enjoy your new ride and we look forward to handling any future needs that may arise. Sincerely, John Allen, General Manager

October 28, 2020

The dealership is welcoming, bright, clean and spacious. I was able to look around without being swarmed with salespeople. My salesman Nathan, was knowledgeable and informative, and didn't push for me to More

by Kconrad2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison, Danny Ruiz
Oct 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive review and rating! We are happy to know that you find our dealership to be welcoming and and our team to be knowledgeable, especially Nathan. We truly value your business and recommendation. We look forward to any future visits! Sincerely, John Allen, General Manager

October 28, 2020

After buying my truck from you I couldn't get the new tires I got put on during an oil change because they didn't also come from you. You already had my vehicle purchase business when I bought my truck. More

by BONDSLLOYD
Recommend Dealer
No
Employees Worked With
Oil change people / quick lube
Oct 29, 2020 -

Allen Chevrolet Cadillac responded

We apologize for any inconvenience. At Allen Chevrolet Cadillac our first priority is our Customers Safety. Installing customer supplied parts that have a significant role to your vehicles safety features is normally not recommended at most licensed repair facilities. The Express Oil Manager was only enforcing company policy with intentions of proper safety And liability. At times with documented liability disclosers we can make an exception For installing customer supplied Tires. Feel free to contact myself for Additional information on this matter. Thank You Tim Sutherland Fixed Operations Manager 734-242-4200 ext. 4760

October 28, 2020

Went in for oil change, had friendly customer service, The service was great I was in and out in a timely manner. The quality of service is always great, along with fair pricing. More

by LITTLELINDA67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 29, 2020 -

Allen Chevrolet Cadillac responded

Thanks for choosing Allen Chevrolet Cadillac as your preferred service provider. We're so pleased to hear you had a friendly and timely experience with us. Thank you for your business and the 5-Stars! We look forward to serving you again soon. Best- John Allen, General Manager

October 27, 2020

Vary and complete oil change clean shop thank you for the discount see next time enjoy the weather good job on keeping your lot full of cars More

by RHAC1960
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac to handle your service needs. Your honest feedback is appreciated and we can't wait to serve you again soon. Best- John Allen, General Manager

October 27, 2020

Although there were a few bumps in the road due to COVID-19; Nevertheless, Tim S., Craig S., and the entire Allen family were extremely helpful, kept us updated, treated us like family and were a plea More

by KalahParran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
Oct 27, 2020 -

Allen Chevrolet Cadillac responded

At Allen Chevrolet Cadillac everyone is family, Kalah! Thank you for your patience as we navigated through the minor COVID delays. We appreciate your positive feedback and compliments for Tim, Craig and our team. Congratulations on your new Cadillac, we're sure you're going to love it for many years to come. Sincerely, John Allen, General Manager

October 27, 2020

Excellent service. It was Very convenient to drop off at a time that worked for us. Friendly staff and clean wait room which is very important More

by JERRYLAWSON911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 28, 2020 -

Allen Chevrolet Cadillac responded

Jerry, it is so wonderful to hear that our team provided you with excellent service. Thank you for your business and the perfect rating. We look forward to providing you with the 5-star service your accustomed to again very soon. Best, John Allen, General Manager

October 26, 2020

Thank you they were very nice they took good care of me and my vehicle I just love Allen Chevrolet thank you for being part of my family More

by EMALLINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

We appreciate your positive review and rating! We are happy to know that you had a five-star experience with our service team. We truly value your business and we are happy to have you as a part of the Allen Chevrolet Cadillac family! Sincerely, John Allen, General Manager

October 26, 2020

I leased a new vehicle from them in 2018. So far the experience has been great. The salesperson Brandon Blunt is no longer at this dealership but he was wonderful. More

by CRIEGEL83
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino, Danielle Sindel
Oct 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive review and rating! We are happy to know that your car buying experience with us went well and that you are still enjoying it. If there is anything else we can help with, we're just a phone call away. Sincerely, John Allen, General Manager

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