Allen Chevrolet Cadillac

I was very pleased with Craig Sauer. Especially after we purchased the vehicle. This was the first time a sales person spent so much time explaining all the features. purchased the vehicle. This was the first time a sales person spent so much time explaining all the features. More

Always a great and courteous staff. Gets the things done I need and they let me know anything that could use attention later on. From the sales group to the oil change stations, nothing but the best! I need and they let me know anything that could use attention later on. From the sales group to the oil change stations, nothing but the best! More

Brad was outstanding. He kept us updated. The estimate was spot-on. Completed work as stated. Seamless work ethic showed in final product. Would reccomend and return. was spot-on. Completed work as stated. Seamless work ethic showed in final product. Would reccomend and return. More

Even though I had a very huge unexpected Mechanical expense/issues, the service department was outstanding. Praises to Keith for such great work! Much appreciated. Thank you! expense/issues, the service department was outstanding. Praises to Keith for such great work! Much appreciated. Thank you! More

Service team is excellent, but my experience with the sales team was not good. During the sales process, our sales person made several commitments that he never kept, as a result, we purchased elsewhere sales team was not good. During the sales process, our sales person made several commitments that he never kept, as a result, we purchased elsewhere. We are new to the area, purchase cars often and really tried to purchase local, but the poor service we received from our sales person forced us to look elsewhere. I did call the sales manager to share experience, and was assured he would return my call, but he never did. I was in business for years and cannot fathom a person ina leadership role not returning the call of a customer. More

The service was good. Keith took good care of me. The fact that I keep having to bring my car back for repairs after Allen sold it to me in July is my problem with this place. fact that I keep having to bring my car back for repairs after Allen sold it to me in July is my problem with this place. More

I had set an appointment to get an oil change and tires rotation. I was on time and was in and out in 15 min. Very fast and professional. rotation. I was on time and was in and out in 15 min. Very fast and professional. More

All of the people at Allen Chevy went out of their way to meet my needs. They found the exact vehicle I was looking for! Mike Allen, Randy my salesman were friendly, courteous and very accommodating. I could meet my needs. They found the exact vehicle I was looking for! Mike Allen, Randy my salesman were friendly, courteous and very accommodating. I could not say enough good things about them. I highly recommend that anyone looking for a new or used vehicle see Allen Chevy first. You will be glad you did! More

I had an accident on a Wednesday, late afternoon and by opening on Thursday morning Brad in body shop had taken pictures of my car and sent them to my insurance claims rep without me even asking. This help opening on Thursday morning Brad in body shop had taken pictures of my car and sent them to my insurance claims rep without me even asking. This helped my claim get settled within 3 days. On Friday Derek helped me find a new Equinox in the color I wanted (thank you Mike Allen and Flash for giving it up) and getting the financing started. On Saturday, 3 days after the accident, Nolan helped get my financing with some extra coverage and an extra warranty, all while keeping me just under my out the door price. Once the paper was finished, Derek handed me the keys and walked to my car with me, sat down and showed me every awesome feature in my car, and had the patience to allow me to also try the features. One of the best car buying experiences I have had to date. More

I had to take my car in with out an appointment. They were very nice and fixed the problem as soon as possible. I was offered a ride home. The part was under warranty, so there was no charge, except for were very nice and fixed the problem as soon as possible. I was offered a ride home. The part was under warranty, so there was no charge, except for oil change. More