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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

November 06, 2020

Quick easy in and out service. Although they did not grease my chassis fittings this time or the last time I bring it in ??why ? More

by DWEISTEIN1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to leave us this valuable feedback! We appreciate your business and will bring up your remarks with our team. Thanks again! Sincerely, John Allen, General Manager

November 06, 2020

Fantastic service and respect! Loved working with Derek! He made this stress free and easy. He listened to what I wanted in my purchase and gave me all the time I needed to weigh out the pros and cons! More

by Moore4087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great feedback for Derek. We are so glad to know of his outstanding care to ensure you had a stress-free and easy experience. Let us know if we can help you with anything else and have a wonderful day! Best- John Allen, GM

November 05, 2020

We have used your services many times since.I still feel We have used your services many times since. I still feel as though SOMETHING could be done about the rims. Someone knows something. The Body shop c More

by Bruce J Higgins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
November 04, 2020

Great car and service!! The dealership was very accommodating and I gave Mr. Williams 5 stars because he went out of his way and made my husband coffee while we waited and he wasn’t even our dealer More

by Amyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams, April Seger, Victoria Lessard
Nov 04, 2020 -

Allen Chevrolet Cadillac responded

Amy, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide, they really do a tremendous job ensuring our clients are happy and comfortable, especially Mark and April. Thank you for choosing Allen Chevrolet Cadillac & we hope to see you again soon. - John Allen, General Manager

November 04, 2020

Very friendly, courteous, helpful and professional service dealership. My issue has been partly resolved (partly at no fault of the dealership, but parts from the manufacturer). Allen is doing all t More

by sid2210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 05, 2020 -

Allen Chevrolet Cadillac responded

Sid, we appreciate your honest feedback and thank you for your patience and understanding. We appreciate the 5-star rating and want you to know that our team is working diligently to ensure your auto needs are met. Sincerely, John Allen, General Manager

November 03, 2020

Brad in body shop was great to work with. Helpful and timely on keeping me updated and accommodating my schedule for drop off and pick up More

by Dr.sr.grider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad body shop
Nov 03, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to leave us this review! We are thrilled to hear that Brad assisted you with everything you needed and kept you updated on your repairs. Thank you for your business. John Allen, General Manager

November 03, 2020

Brought my 2020 Silverado in first oil change service was outstanding no issues Chuck was friendly the service was fast and complete. I would highly recommend Alan Chevrolet service department More

by EDAGOCS51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
appreciates vehicle from another dealer
Nov 03, 2020 -

Allen Chevrolet Cadillac responded

We're thrilled that you enjoyed your recent service visit with us and thank you for the 5-star rating. We're always glad to should your Silverado need any additional repairs. Best- John Allen, General Manager

November 03, 2020

Great service they always take care of all my service nice very trustworthy fair price I like that I don’t have to make a appointment for my oil changes More

by CHUCKSTER831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Nov 03, 2020 -

Allen Chevrolet Cadillac responded

Chuck, thank you for choosing Allen Chevrolet Cadillac as your preferred service provider. Your trust means so much to us and it's always a pleasure assisting you. Thanks again and have a wonderful day! John Allen, General Manager

November 03, 2020

Like the quick service oil change fast trustworthy service very nice employees plus they give a 5 dollar off coupon on your next oil change just wish they would washed car when they were finshed More

by MRHUGHES2820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 03, 2020 -

Allen Chevrolet Cadillac responded

Mr. Hughes, we're happy to hear that you enjoyed our services and that you appreciated and trust our staff. We hope the minor set back with the car wash will not deter you from visiting us again. Sincerely, John Allen, General Manager

November 03, 2020

Found the problem & fixed it that day. 5 stars on Jim’s towing. Fantastic shuttle service. Everyone was nice and friendly. Clean atmosphere and hand sanitizer available. More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 04, 2020 -

Allen Chevrolet Cadillac responded

Laura, thank you for taking the time to write a review! We're ecstatic to hear that our team assisted you with a high level of customer service throughout the process and was able to make your overall experience wonderful. Don't hesitate to reach out when we can help you again down the road! - John Allen, General Manager

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