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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,842 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,842 reviews

November 07, 2020

I have shopped at this dealership for years and have enjoyed it so much that this year I bought 2 cars from my favorite sales staff More

by Lbeier49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Lbeier49, thank you for the positive rating! We are delighted to know that you had a 5-star experience with us and are thankful for your loyalty and return business! Congratulations on your two new cars! We appreciate your business and look forward to working with you again soon. Enjoy- John Allen, GM

November 07, 2020

My first new car at this dealership was a new 1966 Chevelle 4 speed manual. My, so far, last purchase was a 2021 Cadillac XT4. So you can see that this is my preferred dealership. More

by sparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, April Seger
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Sparky, we are honored to be your preferred dealership and thank you for being such a loyal customer. Having your continued trust means so much to us and as always it's been a pleasure assisting you. Congratulations on your new Cadillac XT4! Sincerely, John Allen, General Manager

November 06, 2020

Fantastic service and respect! Loved working with Derek! He made this stress free and easy. He listened to what I wanted in my purchase and gave me all the time I needed to weigh out the pros and cons! More

by Moore4087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great feedback for Derek. We are so glad to know of his outstanding care to ensure you had a stress-free and easy experience. Let us know if we can help you with anything else and have a wonderful day! Best- John Allen, GM

November 06, 2020

Excellent customer service regarding my Chevy Malibu body work. Was able to drop it off and pick it up in a timely manner. Thank you. More

by LCOOK4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! On behalf of the entire Allen Chevrolet Cadillac team, it was a pleasure to work with you, and we look forward to assisting you again in the future. Sincerely, John Allen, General Manager

November 06, 2020

Quick easy in and out service. Although they did not grease my chassis fittings this time or the last time I bring it in ??why ? More

by DWEISTEIN1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to leave us this valuable feedback! We appreciate your business and will bring up your remarks with our team. Thanks again! Sincerely, John Allen, General Manager

November 05, 2020

We have used your services many times since.I still feel We have used your services many times since. I still feel as though SOMETHING could be done about the rims. Someone knows something. The Body shop c More

by Bruce J Higgins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
November 04, 2020

Great car and service!! The dealership was very accommodating and I gave Mr. Williams 5 stars because he went out of his way and made my husband coffee while we waited and he wasn’t even our dealer More

by Amyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams, April Seger, Victoria Lessard
Nov 04, 2020 -

Allen Chevrolet Cadillac responded

Amy, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide, they really do a tremendous job ensuring our clients are happy and comfortable, especially Mark and April. Thank you for choosing Allen Chevrolet Cadillac & we hope to see you again soon. - John Allen, General Manager

November 04, 2020

Very friendly, courteous, helpful and professional service dealership. My issue has been partly resolved (partly at no fault of the dealership, but parts from the manufacturer). Allen is doing all t More

by sid2210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 05, 2020 -

Allen Chevrolet Cadillac responded

Sid, we appreciate your honest feedback and thank you for your patience and understanding. We appreciate the 5-star rating and want you to know that our team is working diligently to ensure your auto needs are met. Sincerely, John Allen, General Manager

November 03, 2020

Brought my 2020 Silverado in first oil change service was outstanding no issues Chuck was friendly the service was fast and complete. I would highly recommend Alan Chevrolet service department More

by EDAGOCS51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
appreciates vehicle from another dealer
Nov 03, 2020 -

Allen Chevrolet Cadillac responded

We're thrilled that you enjoyed your recent service visit with us and thank you for the 5-star rating. We're always glad to should your Silverado need any additional repairs. Best- John Allen, General Manager

November 03, 2020

Great service they always take care of all my service nice very trustworthy fair price I like that I don’t have to make a appointment for my oil changes More

by CHUCKSTER831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Nov 03, 2020 -

Allen Chevrolet Cadillac responded

Chuck, thank you for choosing Allen Chevrolet Cadillac as your preferred service provider. Your trust means so much to us and it's always a pleasure assisting you. Thanks again and have a wonderful day! John Allen, General Manager

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