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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,841 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,841 reviews

November 11, 2020

Mark Williams attended to every need while we were at Allen Chevrolet & Cadillac & BEYOND! I didn’t have my title with me he got it. More

by CHERYL MAYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams, April Seger
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Nov 11, 2020 -

Allen Chevrolet Cadillac responded

Cheryl, your positive feedback is appreciated along with the great rating for Mark. Thank you for choosing Allen Chevrolet Cadillac and we look forward to providing you with 5-star service again soon. Best- John Allen, GM

Nov 11, 2020 -

CHERYL MAYES responded

My only regret is that I didn’t know about Allen Chevrolet sooner! I am referring everyone I can to this dealership! Allen Chevrolet goes over & above the normal customer service to ensure a positive, outstanding customer experience! Thank you to everyone who made my purchase the most rewarding in 24 years of purchasing vehicles in Michigan! From my salesman Mark, April in finance, sales manager, to the young lady who detailed the car, you All exhibit EXCELLENCE!

Helpful
November 11, 2020

Great oil change service. Fast and a great price for full synthetic. I always take both of my vehicles there for oil changes as it is a great service/price. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
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Nov 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for your service needs, Ken. We're looking forward to assisting you again in the future with the fast and great service you're accustomed to. Sincerely, John Allen, GM

Helpful
November 11, 2020

When I go in Keith takes great care of my vehicle! I Always recommend the Allen Service Dept. to my friends and family and anyone that asks for a great recommendation! More

by Ldybug214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Keith Cousino, Victoria Lessard, Emily Roe
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Nov 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your recommendations and the 5-stars Ldybug214! We're glad that Keith takes great care of you each and every time and look forward to seeing you down the road. Best, John Allen, General Manager

Helpful
November 11, 2020

Sara was amazing and easy to work with. I will definitely visit her again for future purchases. Thank you Allen Chevrolet for awesome and timely service. More

by JillC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Grzywinski
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Nov 12, 2020 -

Allen Chevrolet Cadillac responded

Jill, thank you for the high rating and praise for Sara. It's been a delight providing you with a timely experience. Enjoy your day! John Allen, GM

Helpful
November 10, 2020

Best dealer experience I have ever had from both alyana and nolan. Thanks for helping and making it a great experience buying a new car More

by KCBEESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new car and thank you for taking a moment to leave us this review! We're so pleased that Alayna and Nolan made your buying experience a great one and we wish you many fun adventures in your new car! Sincerely, John Allen, GM

Helpful
November 10, 2020

I had a great experience, I was nervous making a big purchase but the staff made me feel more comfortable about my purchase. Very polite and did not feel pressured to make any purchases. More

by ANAMARIE.ARROYO90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2020 -

Allen Chevrolet Cadillac responded

Anamarie, we're so pleased we could be of assistance! To know that our team provided you with a pressure-free and comfortable buying process is awesome as that we we all work so hard to do! Welcome to the Allen Chevrolet Cadillac family and we hope you enjoy your new ride. Sincerely John Allen, GM

Helpful
November 09, 2020

Customer Service is Fantastic. Consistent follow up calls with updates. Repairs and body work on vehicle to a showroom finish. So happy with the results. More

by COWGIRLU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter and Hannah Outstanding to work with through the process
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Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, John Allen, GM

Helpful
November 08, 2020

Hanna was great from the moment she answered the phone. Ordered my part and had it delivered to dealership in 1 day. They also installed in for a reasonable cost. The installer had the part installed in li More

by Cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna, Keith Cousino
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Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Cody, thank you your kind review as well as your five star rating. We are honored to have Hanna on our team as she does a tremendous job keeping all of valued customers happy. We thank you for choosing Allen Chevrolet Cadillac and we hope to see you again soon. Warm Regards, John Allen, GM

Helpful
November 08, 2020

Employees are very knowledgeable and professional, Speaks honestly, and puts customer first! Brad is great in the Body Shop and takes good care of his customers. More

by aagalea614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in the Body Shop
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Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Brad and so many of our employees were able to assist you successfully with your recent visit. We thank you for choosing us and we hope to see you again soon! Best- John Allen, General Manager

Helpful
November 07, 2020

I have shopped at this dealership for years and have enjoyed it so much that this year I bought 2 cars from my favorite sales staff More

by Lbeier49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
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Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Lbeier49, thank you for the positive rating! We are delighted to know that you had a 5-star experience with us and are thankful for your loyalty and return business! Congratulations on your two new cars! We appreciate your business and look forward to working with you again soon. Enjoy- John Allen, GM

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