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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,840 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,840 reviews

November 23, 2020

For my first time visit it was professional, would like a appointment time not a first come first served. I don’t want a wait and see if we get to it. More

by JOSEPHPETERS1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing you feedback. We regret to hear of your dissatisfaction as it is always our goal to provide 100% satisfaction. We apologize for inconvenience we have caused and hope to earn your business again in the near future. Best- John Allen, GM

November 23, 2020

I have had my car serviced twice there and both times solved the problem in a timely manner did great work and would recommend and return without a doubt thank you for your service More

by Money
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac to handle your car needs. It's be a pleasure assisting you with your recent service and we look forward any future visits you may need. Best-John Allen, GM

November 23, 2020

We were greeted right away when we walked in the door. Mike Johnson was super friendly and helped us find just what we were looking for! Danny from financing was great! More

by MARYEUFINLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Nov 23, 2020 -

Allen Chevrolet Cadillac responded

Mary, we appreciate the 5-Star review and warm words. To know that Mike was able to provide you with a friendly and great experience means the world to us. We're also glad that Danny was able to close the deal with a positive financing experience and we look forward to serving you again soon. Have a great week! Sincerely, John Allen, GM

November 21, 2020

Ive really needed a oil change for some time, but never had the time. Since I had a coupon I went to Allen Cherolet an hour before closing. My fault, the guy rushed me in and out, giving me that feeling More

by CASMARGRAPHICS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Nov 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 734-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

November 20, 2020

It is not the dealership it used to be. Other General Motors dealerships are glad to have A client. When My vehicle is serviced it also should be cleaned. When I want to talk to a salesman. I shouldn’t h More

by PAULDECKSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Sauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard, Keith Cousino, Danny Ruiz
Nov 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 734-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

November 20, 2020

Love the Blazer and Mark Williams was very good. Our experience there was very good also. Would recommend anyone to go there. We were very happy! More

by PAR7ANDR
Recommend Dealer
Yes
Employees Worked With
Mark Williams, April Seger
Nov 20, 2020 -

Allen Chevrolet Cadillac responded

We appreciate your recommendation, it means a lot to us! It's great to hear that Mark was able to set you up with a Blazer you love! Congratulations and we hope to work with you again sometime! John Allen, GM

November 20, 2020

always very professional, friendly and gets the job done in a timely manner. allen chevrolet cadillac is the only place we get and take our vehicles!! More

by susieshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 23, 2020 -

Allen Chevrolet Cadillac responded

Susie, your kind words and praise. We're so glad to see such positive feedback and look forward to serving you again soon. Sincerely, John Allen, Owner

November 19, 2020

It was a real great experience I really liked the friendly workers. Mark Williams was great no pressure he made my buying experience great. His knowledge about the truck I bought was outstanding and More

by KENKRUSEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams, April Seger, Emily Roe
Nov 20, 2020 -

Allen Chevrolet Cadillac responded

Hi Ken, thank you for leaving us a 5 star review! We're so glad that Mark was able to walk you through the car buying experience and make it a great one! We wish you all the best with your new truck! John Allen, GM

November 19, 2020

It was easy to get appointment. Car problem was found and repaired in a reasonable amount of time. Shuttle driver was courteous. It was a very good experience. More

by KSMITHMONROE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 20, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. We're glad that our team was able to fix the issue and get you back on the road! Thank you for choosing Allen Chevy Cadillac! John Allen, GM

November 18, 2020

easy fast service. Friendly service advisor, wished I easy fast service. Friendly service advisor, wished I would have purchased my maintenance plan for my Chevy lease with Allen. Thanks for getting me More

by PATLPATL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 18, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the awesome review and 5 Stars! We appreciate your business and are thrilled that our Service Team took great care to get you in and out quickly. We're always glad to help with any future vehicle needs. Sincerely. John Allen, General Manager

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