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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

December 07, 2020

Alyana was simply amazing. I would recommend to any prospective buyer. She called me from home even while she was sick. Answers an email on Sunday after I had purchased. Very nice. More

by SMK5454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Davison
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Your kind words and great rating are appreciated. Congratulations, on your new vehicle! We're elated that Alayna took such great care of you. Sincerely, John Allen, GM

December 06, 2020

This is our 5th Equinox we've leased from the dealership. Danny (manager) & Brian (salesman) took very good care of us. They're the best. More

by PARFOREKATHY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, manager & Nolan in finance.
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new Equinox and thank you for your loyalty. It's been a delight seeing you again and we'll be sure to pass along your praise to Brian. Be Well. John Allen, GM

December 06, 2020

Eve rything at dealerships is good and friendly. Fffggh Eve rything at dealerships is good and friendly. Fffggh h hi jjjj hhhhjjj uuuuii ghhjkk ghhjjk. Yyu ffgggh gyhj hhj hi k yhjj hh h jk hhjjj gggh tt More

by FROSTY.63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

We appreciate the 5-star rating and thank you very much for taking a moment of your day to rate us. Best- John Allen, GM

December 06, 2020

quit sending me the surveysquit sending me the quit sending me the surveys quit sending me the surveys quit sending me the surveys quit sending me the surveys quit sending me the surveys More

by Jim Ostrowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star rating as it truly helps us to maintain our goals of 100% satisfaction. We hope to assist you again in the future. Best- John Allen, GM

December 06, 2020

Great people to work with, Thank you so much! I love my Chevy Silverado and what a great price. Alaina and Nolan are so friendly and go above and beyond! More

by JESSI22ROOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Congratulations, on your new Silverado and thank you for the 5-Stars. We'll be sure to pass along your regards to Alayna and Nolan for you. Its been a pleasure providing you with an excellent experience and we hope to see you again soon. John Allen, GM

December 05, 2020

Very efficient process to have my car serviced. We were in and out in less than 30 minutes. I used GM reward points and the cost of service was very reasonable. More

by DENNIS_INKROTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing us as your preferred service provider Dennis. We look forward to assisting you again soon. Best- John Allen, GM

December 05, 2020

We had been to 4 other dealerships looking for Our new car. It was truly a pleasure to walk into your dealership. We were actually greeted by Mr. Allen and many of his staff. Our salesperson Mark had More

by LUPO2390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular, Mark Williams
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

We're so glad we were able to turn a potentially sour experience into a sweet one. Thank you for choosing Allen Chevrolet Cadillac and for your kind words. We hope you enjoy your new car for many miles and smiles. Best- John Allen, GM

December 05, 2020

My purchase experience of the new 2021 Tahoe was second to none! Derek made sure every question was answered to my full satisfaction in timely manner. My new vehicle was meticulously prepped and spot on More

by RMAYNARDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new 2021 Tahoe, we hope you enjoy it for many years to come. The praise you have given for Derek and our team is appreciated and we're so glad you enjoyed your experience. Warm Regards, John Allen, GM

December 05, 2020

Service was excellent they were all very friendly and helpful. They worked with me financially i would recommend them to anyone looking for a new car More

by JHNWH617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Dec 07, 2020 -

Allen Chevrolet Cadillac responded

We're so happy to hear that you had an excellent experience with us and thank you for your recommendation. Congratulations! John Allen, GM

December 04, 2020

First time working with Allen Chevrolet Cadillac and was incredibly impressed with the professional and personable staff. Thank you Mike Degroot for making my car purchase a great experience! More

by KATHSCHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Degroot
Dec 04, 2020 -

Allen Chevrolet Cadillac responded

Welcome to the Allen Chevrolet Cadillac Family and Congratulations! We'll be sure to pass your regards onto Mike and our team for you. Thanks again, enjoy your new ride! John Allen, GM

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