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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

April 08, 2022

I had a scheduled apt for 11:30 to replace the latch on my console. At 12:35 I asked the Rep to see how long it would be. The car was sitting in the bay looked as if it was being worked on. Nobody there. More

by DARLENE2564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Kampfer
Apr 11, 2022 -

Allen Chevrolet Cadillac responded

DARLENE2564, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 08, 2022

Responsive and quick to serve. I bought and took home my car in the same day More

by joyturner48230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, joyturner48230! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

April 07, 2022

Everything went smooth after contact became consistent. Buying from out of state was not ideal but they made the best of it. More

by SCHELDONCONNOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Allen Chevrolet Cadillac responded

SCHELDONCONNOR, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 05, 2022

It was satisfactory. Everthing went as I expected. I've been going to this dealer for a long time. More

by DANNYTIGER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in finance , Nicole Harbison
Apr 06, 2022 -

Allen Chevrolet Cadillac responded

Hi, DANNYTIGER2! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and trust mean the world to us. Safe travels! Sincerely, John Allen, General Manager

April 05, 2022

Had a sensor problem that kept popping up but never showed up on their diagnostics and they wouldn’t fix it unless it did and I had to pay for it and then a week later on my trip to Tenn. it happened a More

by superwoman2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Allen Chevrolet Cadillac responded

superwoman2u, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

April 03, 2022

Great service very knowledgeable service technician. Would recommend to you. In and out in the time specified. Fair price More

by duanekathy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Halsey five star
Apr 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, duanekathy21! Thank you for the 5-star rating. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

April 02, 2022

They were very quick in greeting me and doing the repairs that needed to be done and sent me on my way ! I have been dealing with Allen since 1995 and been buying cars ,trucks since 1973 when it was Harry m More

by KQQLCHANGE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Harbison
Apr 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, KQQLCHANGE54! Thank you for the 5-star rating. We're honored to hear that we've earned your loyalty and trust for decades now. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

April 01, 2022

Dealership had the truck and handled the buying process with no issues. Drove it home the very same day. Thank you!!! More

by DAVIDSDALTON030303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, DAVIDSDALTON030303! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

April 01, 2022

Brian Nelson listened to what my needs were and delivered my perfect car with the perfect payments. I will be returning here for my next car. More

by judyrhuston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, judyrhuston! Thank you for the 5-star review. We're happy to hear that working with Brian earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

April 01, 2022

All the body work was done professionally. They took it to service and completed the work I requested. More

by PLAY8BTWO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Kampfer, Nicole Harbison
Apr 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, PLAY8BTWO! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

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