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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

April 13, 2022

Danielle was great, contacting me after my KBB, with me the whole transaction. Best Ever More

by Clarisa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Sindel
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Apr 13, 2022 -

Allen Chevrolet Cadillac responded

Hi, Clarisa! Thank you for the stellar review. We're happy to hear that working with Danielle elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

April 12, 2022

Finance manager nice , my sales manager awesome very good people, although my bumper had a ding and my tire was dry rotted More

by JW111073
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer, Nicole Harbison
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Apr 13, 2022 -

Allen Chevrolet Cadillac responded

Hi, JW111073! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 11, 2022

Good Service The woman at the desk was very nice and professional. Got an oil change on my Chevrolet 3500 got home open the hood mechanics gloves were still in my motor could’ve became a problem. More

by Kclong2513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer, Nicole Harbison
Report | Print
Apr 12, 2022 -

Allen Chevrolet Cadillac responded

Hi, Kclong2513! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 11, 2022

Very friendly and outgoing. Joe made leasing a vehicle easy. Thank you. Coffee was good too. More

by GUNNY8303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Donovan
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Apr 12, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, GUNNY8303! We're delighted to hear that working with Joe elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

April 08, 2022

Responsive and quick to serve. I bought and took home my car in the same day More

by joyturner48230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, joyturner48230! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

April 08, 2022

I had a scheduled apt for 11:30 to replace the latch on my console. At 12:35 I asked the Rep to see how long it would be. The car was sitting in the bay looked as if it was being worked on. Nobody there. More

by DARLENE2564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Kampfer
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Apr 11, 2022 -

Allen Chevrolet Cadillac responded

DARLENE2564, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 07, 2022

Everything went smooth after contact became consistent. Buying from out of state was not ideal but they made the best of it. More

by SCHELDONCONNOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Allen Chevrolet Cadillac responded

SCHELDONCONNOR, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 05, 2022

It was satisfactory. Everthing went as I expected. I've been going to this dealer for a long time. More

by DANNYTIGER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in finance , Nicole Harbison
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Apr 06, 2022 -

Allen Chevrolet Cadillac responded

Hi, DANNYTIGER2! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and trust mean the world to us. Safe travels! Sincerely, John Allen, General Manager

April 05, 2022

Had a sensor problem that kept popping up but never showed up on their diagnostics and they wouldn’t fix it unless it did and I had to pay for it and then a week later on my trip to Tenn. it happened a More

by superwoman2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Allen Chevrolet Cadillac responded

superwoman2u, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

April 03, 2022

Great service very knowledgeable service technician. Would recommend to you. In and out in the time specified. Fair price More

by duanekathy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Halsey five star
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Apr 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, duanekathy21! Thank you for the 5-star rating. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

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