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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,853 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,853 reviews

April 16, 2022

I am so thankful that I called your dealership! We found the perfect deal on the Equinox RS AWD for our grandson Noah. A special thank you to Kayla for talking with me and to Joe Donovan for helpin More

by nworbhaon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Apr 18, 2022 -

Allen Chevrolet Cadillac responded

Hi, nworbhaon! Thank you for the 5-star rating. We're happy to hear that working with Kayla and Joe elevated your experience with us. Congratulations on your grandson's Equinox RS AWD. We hope he enjoys the ride! Sincerely, John Allen, General Manager

April 16, 2022

They were super friendly and courteous the whole time. They answered all of questions big and small. And took care of so quickly it was amazing! More

by KKIDD21637
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Allen Chevrolet Cadillac responded

Hi, KKIDD21637! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

April 16, 2022

This is the friendliest, most organized dealership I’ve dealt with. I’ve had an incredible hard time finding people who actually care to make sure I’m happy with my vehicle. Sarah especially was the most h More

by Allardjeana924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer, Nicole Harbison
Apr 18, 2022 -

Allen Chevrolet Cadillac responded

Hi, Allardjeana924! Thank you for the 5-star rating. We're happy to hear that working with Sarah earned us your recommendation. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

April 14, 2022

I have dealt with this dealership on many occasions as my car is from there, to say that dishonestly runs rampant there is put it very lightly. I went there this past Saturday to purchase a vehicle with the More

by Jim chapman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Apr 15, 2022 -

Allen Chevrolet Cadillac responded

Jim chapman, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, The Allen Chevrolet Cadillac Team

April 13, 2022

Danielle was great, contacting me after my KBB, with me the whole transaction. Best Ever More

by Clarisa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Sindel
Apr 13, 2022 -

Allen Chevrolet Cadillac responded

Hi, Clarisa! Thank you for the stellar review. We're happy to hear that working with Danielle elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

April 12, 2022

Finance manager nice , my sales manager awesome very good people, although my bumper had a ding and my tire was dry rotted More

by JW111073
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer, Nicole Harbison
Apr 13, 2022 -

Allen Chevrolet Cadillac responded

Hi, JW111073! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 11, 2022

Very friendly and outgoing. Joe made leasing a vehicle easy. Thank you. Coffee was good too. More

by GUNNY8303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Donovan
Apr 12, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, GUNNY8303! We're delighted to hear that working with Joe elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

April 11, 2022

Good Service The woman at the desk was very nice and professional. Got an oil change on my Chevrolet 3500 got home open the hood mechanics gloves were still in my motor could’ve became a problem. More

by Kclong2513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer, Nicole Harbison
Apr 12, 2022 -

Allen Chevrolet Cadillac responded

Hi, Kclong2513! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 08, 2022

I had a scheduled apt for 11:30 to replace the latch on my console. At 12:35 I asked the Rep to see how long it would be. The car was sitting in the bay looked as if it was being worked on. Nobody there. More

by DARLENE2564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Kampfer
Apr 11, 2022 -

Allen Chevrolet Cadillac responded

DARLENE2564, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 08, 2022

Responsive and quick to serve. I bought and took home my car in the same day More

by joyturner48230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, joyturner48230! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

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