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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

December 14, 2024

All personal are friendly when entering the dealership. Employees are aways willing to explain services and costs. Vehicle always serviced in a reasonable amount of time. More

by JSJCP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harrison, Tylor Zubkoff, Nicole Harrison
Dec 16, 2024 -

Allen Chevrolet Cadillac responded

JSJCP1, Thank you for your wonderful feedback! We're glad to hear that our team made your experience welcoming and informative. We strive to provide clear communication and efficient service, ensuring your vehicle is well taken care of in a timely manner. We look forward to continuing to serve you in the future! Best, John Allen, General Manager

November 25, 2024

We have used this dealership close to 50 years. Have always been satisfied with service, our favorite salesperson, Craig Sauer. Hope to continue with then many more. More

by carolynandlarry1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Allen Chevrolet Cadillac responded

HI Carolynandlarry1127, We are truly so grateful for almost 50 years of business with us! We appreciate your kind feedback for Craig, and we look forward to working together for many years to come. Best, John Allen, General Manager

November 23, 2024

Not very professional. Very condescending. They tell you one thing then they spin the situation. When you then express your dissatisfaction, you're told you're wrong in the More

by JACKSONFOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic and an apparent manager in the service department.
Nov 25, 2024 -

Allen Chevrolet Cadillac responded

Jacksonfolk, Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

November 19, 2024

Love this dealership. I have gotten my last 2 leases from here. The people are very nice, helpful and great to work with. I live near Lansing, MI and drive to this dealers More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a 5 star review Terry. We're so appreciative that you make the drive to come and do business with us, and we hope to work with you again in the future! Best, John Allen, General Manager

November 18, 2024

An absolute 5+ Star Rating. After our second Saturday, spending looking at vehicles, we were tired out. Though it was toward close on a Saturday, we drove the hour up to Monroe, More

by Ymicnu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Allen Chevrolet Cadillac responded

Ymicnu, thank you for the five-star rating and great review. We're glad to hear that you had a great experience with us! We hope to see you again and thank you for choosing us. Have a great day and please let us know if you need anything else. Best, John Allen, General Manager

November 17, 2024

Very friendly, took his time to let me decide which vehicle I wanted. There was absolutely no pressure to buy. More

by DKFARMERGIRL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Allen Chevrolet Cadillac responded

Hi DKFARMERGIRL, we're thrilled to hear that we were able to help you find the vehicle that you were looking for! Thank you for the kind feedback and great rating. Please let us know if you need anything else. Best, John Allen, General Manager

September 26, 2024

Always been fair in dealing with me. Works well with their customers. I’ve been pleased. More

by grannynpa2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Allen Chevrolet Cadillac responded

Hi grannynpa2004, Thank you for your kind words! We're dedicated to providing top-notch service. Sincerely, John Allen, General Manager

August 15, 2024

Josh went above and beyond to make sure I had a good experience with Allen Chevrolet. Excellent customer service! More

by Just Candy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Allen Chevrolet Cadillac responded

Just Candy, Thank you for sharing your experience! We're thrilled to hear that Josh went above and beyond to ensure you had a great experience with us at Allen Chevrolet. Your satisfaction is our priority, and we appreciate your kind words about our customer service. Sincerely, John Allen, General Manager

August 13, 2024

Worked with this dealer twice. Both times we had significant savings. I worked with Alayna twice and she was fantastic. So was Michael in finance. The dealership took the time to s More

by jroach70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jess Schueler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Allen Chevrolet Cadillac responded

jroach70, Thank you for your continued trust in us! We're thrilled that Alayna and Michael provided you with exceptional service and helped you secure significant savings. It's great to hear that we found the perfect vehicle for you without any pressure. We look forward to assisting you with your next lease or purchase. Thanks for choosing Allen Chevrolet! Sincerely, John Allen, General Manager

July 27, 2024

Over all they are very bad . I bought first car from them took home engine fail and then I they said I have buy another one we drove for four months needs new engine its in the More

by Jaidi1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Harrison
Jul 29, 2024 -

Allen Chevrolet Cadillac responded

Hi Jaidi1212, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

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