Allen Cadillac GMC
Laguna Niguel, CA
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246 Reviews of Allen Cadillac GMC
First Class Experience !! Allen Cadillac provided First Class Customer Service and Follow Up. We would highly recommend them to anyone interested an a new or used Cadillac or G Allen Cadillac provided First Class Customer Service and Follow Up. We would highly recommend them to anyone interested an a new or used Cadillac or GMC ! More
Leasing new vehicle I owned and drove a 1998 GMC pickup for 16 years. Deciding to lease a new vehicle in 2014 I went to Allen GMC. I decided on a 2014 Terrain. Now, almos I owned and drove a 1998 GMC pickup for 16 years. Deciding to lease a new vehicle in 2014 I went to Allen GMC. I decided on a 2014 Terrain. Now, almost 3 years later, I've leased another Terrain. I love the way this vehicle drives. It's as if it was custom made for me. I expect it will serve me well as my previous Terrain did. In both leases Wes Nelson was Allen GMC's professional and friendly sales contact. He brought it all together smoothly and quickly. Dan Vega in Service took good care of my previous vehicle. He made having the service done less time consuming. He always called to advise of any extra service needed. Very pleasant dealings with both these gentlemen. More
Great deal and fast checkout I had a great experience while shopped for a new car at Allen Cadillac. I was presented all current offers available and helped a lot to make my decis I had a great experience while shopped for a new car at Allen Cadillac. I was presented all current offers available and helped a lot to make my decision. I came for a GMC truck and left with an Escalade. Quite different cars but very happy with the transaction. More
Was great. Everyone was very professional. I gave this review 5 stars because everyone was very professional. I worked with Mike, a car salesman who helped me with everything I needed. I gave this review 5 stars because everyone was very professional. I worked with Mike, a car salesman who helped me with everything I needed. More
Factory defect My '07 Sierra Denali has rust coming through the paint and clear coat on the roof. Multiple body shops advised me that this is an obvious factory def My '07 Sierra Denali has rust coming through the paint and clear coat on the roof. Multiple body shops advised me that this is an obvious factory defect since all of the other panels are in excellent condition. They recommended that I approach my GMC dealer about the issue. But GMC just said the warranty is expired, and left me with a very expensive repair. Buyer beware... More
Truck Purchase Purchased a 2016 GMC 2500 HD. Ron was my sales person. I basically did the entire transaction on-line and had the vehicle delivered to me. The b Purchased a 2016 GMC 2500 HD. Ron was my sales person. I basically did the entire transaction on-line and had the vehicle delivered to me. The best part was the delivery and Ron's guidance on how to setup the vehicle. I'm a tech person so Ron quickly skipped the tech part and helped me with OnStar (thank gosh) and showed me features that I never knew a truck could have. In fact, I was so impressed that I drove down to dealership this morning and I'm looking at leasing a Cadillac. I haven't pulled the trigger yet on the 2nd purchase but the sales team was so "not pushy" and they are helping me trade in my car so a few more days and I'll be in a new Caddy!!! Anyways thought I would write this to let other people know the team at Allen Cadillac is family and I'm a very happy customer. More
Fantastic Experience! My sales counselor Bruce was honest and forthright and couldnt have been more of a gentleman! Im a customer for life! He went above and beyond to help My sales counselor Bruce was honest and forthright and couldnt have been more of a gentleman! Im a customer for life! He went above and beyond to help me out in a tough situation and for that I am truly appreciative. Thank you Bruce! More
Outstanding purchase experience. My name is James Martin. I recently purchased a used 2015 Yukon Denali from this dealership and am extremely happy with the entire transaction. I in My name is James Martin. I recently purchased a used 2015 Yukon Denali from this dealership and am extremely happy with the entire transaction. I initially contacted them by phone and over a two day period spoke to a very competent and knowledgeable sales person, Jon Wesley Nelson, and his Sales Manager, Dave Marino, and was able to strike a deal. At the dealership, I was introduced to an owner, Cliff Allen, and dealt with their Finance Manager, Brian Carpenter. Everyone was personable and did their jobs well. I will definitely do business with the Allen Family Automotive Group again, as well as, recommend then to all. Best regards, James Martin More
Outstanding customer service! The minute I walked into Allen Cadillac GMC everyone was really nice and super helpful. Mike Leydon the finance director gave me the best customer se The minute I walked into Allen Cadillac GMC everyone was really nice and super helpful. Mike Leydon the finance director gave me the best customer service I've ever had, he made sure to explain everything about my car and to do all the paperwork fast and easy!! I would 100% recommend going with Mike if you are thinking about buying or leasing a new car! Bruce DeLoye was extremely helpful by showing me all the functions and details about my new car! Me and my family are more than just happy with my brand new black on black GMC CAYNON 2016!!! More
gmc yukon xl 2016 sales review worst experience in buying a car. salesperson keeps on rolling his eyes when i ask qurstions about the car. if not for a good deal on the truck, i wou worst experience in buying a car. salesperson keeps on rolling his eyes when i ask qurstions about the car. if not for a good deal on the truck, i wouldve walked away. not really happy about ron. his actions are demeaning to me. mike leydon, the finance manager is ok though but ron ruined the experience. More