Allen Cadillac GMC
Laguna Niguel, CA
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246 Reviews of Allen Cadillac GMC
It Doesn't Get Any Better We were already familiar with Allen Cadillac and GMC since we previously owned a 2010 Cadillac SRX that was bought in Scottsdale. However we used the We were already familiar with Allen Cadillac and GMC since we previously owned a 2010 Cadillac SRX that was bought in Scottsdale. However we used the service department. Tim in the Service area was always a big help and great communicator. I happened to meet Eric Tourbin in sales and he was a breath of fresh air. He was the perfect salesman. He went out of the way to find me the perfect car. I never felt any pressure. Once we purchased the car, he spent a great deal of time explaining how everything worked. The next day I ordered all weather floor mats and he helped me through the process. Of all the cars I've purchased this was without a doubt the best experience. I spent 47 years working for Disney so I understand the importance of the cast member (employee). Eric is special and a credit to his profession, which does not always have a great reputation. I look forward to continuing to work with Tim in service. So I have the perfect combination of Sales and Service. You can't ask for more then that at a dealership. More
Excellent. Great environment. A great place that we stumbled upon. Eric Tourbin is the best of the best. He communicated honestly with us from the start and we ended up purchasing A great place that we stumbled upon. Eric Tourbin is the best of the best. He communicated honestly with us from the start and we ended up purchasing a vehicle that was meant for our family. More
Great experience This was one of the smoothest car buying experiences ever. Mark, Don and John were professional and made us feel at ease. Thanks for all of your hel This was one of the smoothest car buying experiences ever. Mark, Don and John were professional and made us feel at ease. Thanks for all of your help! More
Great Service and Better Trucks My salesman Wesley did a great job in finding the truck I wanted. GMC is making better trucks with more capacity and fuel efficient. Keep making more My salesman Wesley did a great job in finding the truck I wanted. GMC is making better trucks with more capacity and fuel efficient. Keep making more 3500 single axel trucks. More
"Family Dealership" Buying a care can be a traumatizing experience. Not the case at Allen Cadillac. They treat you like family and it really makes a difference. I have pu Buying a care can be a traumatizing experience. Not the case at Allen Cadillac. They treat you like family and it really makes a difference. I have purchased 5 cars from them and will continue to do so. They are hands down the only dealership to go to if you want a GMC, Cadillac or Hyundai. More
A promise is a promise at this place! We walked in, 2nd car dealer for that day, and was greeted by John Clune, he answered all our inquiries, compared differences with the cars, got in t We walked in, 2nd car dealer for that day, and was greeted by John Clune, he answered all our inquiries, compared differences with the cars, got in the car for a test drive and purchased my new car. The staff kept their promise that I will get my car in time for my birthday trip to Las Vegas. For a first time buyer, process was fast, easy and no hassle. In fact, my husband was thinking of trading his truck soon. Thank you so much for this great purchase experience with my very own Acadia Denali 2016. ?? More
A great experience I usually dread car buying but I have nothing but positive things to say about Allen Cadillac GMC and especially about Eric Tourbin. Overall everyone I usually dread car buying but I have nothing but positive things to say about Allen Cadillac GMC and especially about Eric Tourbin. Overall everyone who greeted us was polite, the establishment was clean, and we appreciated the amenities available during our visit. We feel that Eric, however, was the best part of our experience! Completely knowledgable about the products available; the very few questions he did not have an answer for he worked quickly to ascertain an answer for us; he is highly professional and incredibly personable and accommodating. We seriously could not be happier with our experience and we would (and have already) recommend Eric's services to all of our friends or anyone who we know is in the market for a new vehicle. Our daughter even named our new car Eric. :) More
Amazing dealer. Best sales and finance people I could go on and on. I never write reviews but this time I must. John Armijo in finance and Mark Nasseri in sales took care of me, did right for me I could go on and on. I never write reviews but this time I must. John Armijo in finance and Mark Nasseri in sales took care of me, did right for me and made me feel like it was, a professional operation. No games, no pressure, just good communication, transparency and care. A++ to them. They are an asset to Allen. More
Easy, Fast, & Hassle-Free From start to finish, the process couldn't have been smoother! Everyone involved was professional, polite, and truly concerned about our needs. I hi From start to finish, the process couldn't have been smoother! Everyone involved was professional, polite, and truly concerned about our needs. I highly recommend Allen Cadillac for your next vehicle purchase. More
Best experience with a dealership erever!! Excellent experience so far. We worked with Eric and he was very helpful and patient. We felt zero stress and our children had a place to play while w Excellent experience so far. We worked with Eric and he was very helpful and patient. We felt zero stress and our children had a place to play while we did our paperwork. We negotiated and they worked with us on pricing as well. We didn't get 100% of what we wanted in a trade in credit with our minivan, but close enough under the circumstances. We still need to go back and learn about our GMC, I have a several questions on Denali's new gadgets. We left after the purchase paperwork because my twins, age 6, were hungry and tired, otherwise Eric would have gone over questions that day. More