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All Star Lincoln
Prairieville, LA
63 Reviews
With peak performance, the best in features, and sophisticated designs, it's easy to see why many people look forward to owning a luxurious new Lincoln car someday. Lincoln is a household name in luxury cars with its variety of vehicle types and designs. At All Star Lincoln, we offer plenty of new and used model selections that are sure to catch you eye. Our sales team is eager to help you get into the perfect vehicle for your lifestyle. We also have a knowledgeable finance team on-site that is ready to help answer all of your questions about the finance process and make sure you understand how your buying power affects you. Once you've found just the car you are looking for, our professional service team is here to help keep your vehicle going at its best for longer.
Your satisfaction with your shopping experience is our number one priority. Our team strives to bring you the best customer experience every time and at every step of the car buying process. Our commitment to customer service is one of the things that makes us stand out from the rest. From the time you spend on our showroom floor, to the visits with our experienced service center and parts department, we are not satisfied unless you drive off the lot in a vehicle that makes you proud and won't hurt your wallet.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 63 reviews
July 13, 2013
terrible, unprofessional, confused, General Manager-no people skills, waited over 3 hours for an oil change on F250 super duty. Wont go back. Quoted one price, charged MORE. Made appointment for 11am and people skills, waited over 3 hours for an oil change on F250 super duty. Wont go back. Quoted one price, charged MORE. Made appointment for 11am and oops, 8 other vehicles booked same time...waited more than 3 hours. GM looked at me like I had two heads when I told him that I had people waiting at the airport terminal to be picked up. No professionalism from GM, just saying that "not our fault"...........hmmmmmm, what part of YES IT IS don't he understand. More
by wendyamoss
Employees Worked With
General Manager
March 15, 2012
What a wonderful place to do business, the service manager walked outside himself and helped me with by diesel truck. They fixed me up, David Dore has the customers best interest at heart. While they manager walked outside himself and helped me with by diesel truck. They fixed me up, David Dore has the customers best interest at heart. While they worked on my truck, one of the sales managers said hello and asked could show me any of the new products while I waited to get my truck serviced. Ben went outside and showed me the new products and then had Parnell take me for a ride. Parnell knew everything about trucks, I now have Ben the sales manager, and Parnell the salemen business cards and when its time, they have my business Thanks again to everyone, I am 70 years old and never been treated so good in a dealership before. This is the Ritz Carlton of dealerships. More
by Jimmy Wells
Employees Worked With
David Dore, Ben, Parnell
August 18, 2011
I recently brought my 2004 Mustang GT to the service center at All Star Ford in Prairieville, La, and I’m very excited to finally find someone I can trust to work on my vehicle. My past experiences wit center at All Star Ford in Prairieville, La, and I’m very excited to finally find someone I can trust to work on my vehicle. My past experiences with someone else working on my vehicles have not been pleasant. About a year ago, I had brought my vehicle in for service at another dealership, and as usual, the problem wasn't fixed and snowballed into additional problems that didn't exist when I brought the car in. After several attempts to resolve the issues with this dealership, I decided to look somewhere else. Upon a recommendation, I gave the All Star Ford group in Prairieville, Louisiana a try. They were very professional and tentative to my needs and concerns. They were able to diagnose the problem and do the repairs the same day. Most important, the repairs were done right the first time. Mr. David Dore and his staff were outstanding in resolving this issue. They actually found a shop towel left in the rear end!!! Since this initial repair, I have used them several times and have received the same consistent quality customer service and repairs. They have taken care of the warranty work and the rental vehicle when needed and have removed as much anxiety from me as possible. I even had them replace my tires. They did a fantastic job with this also and even beat the price from the Goodyear dealer I’ve been using since 1991!! I recently brought my Mustang in due to a leak that turned out to be a cracked intake. As usual, they provided outstanding service at a great price and had my vehicle ready when promised. Mr. David Dore and the staff at All Star Ford in Prairieville, Louisiana has earned my trust and loyalty! More
by ChevyC3
Employees Worked With
David Dore
