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All Star Lincoln
Prairieville, LA
63 Reviews
With peak performance, the best in features, and sophisticated designs, it's easy to see why many people look forward to owning a luxurious new Lincoln car someday. Lincoln is a household name in luxury cars with its variety of vehicle types and designs. At All Star Lincoln, we offer plenty of new and used model selections that are sure to catch you eye. Our sales team is eager to help you get into the perfect vehicle for your lifestyle. We also have a knowledgeable finance team on-site that is ready to help answer all of your questions about the finance process and make sure you understand how your buying power affects you. Once you've found just the car you are looking for, our professional service team is here to help keep your vehicle going at its best for longer.
Your satisfaction with your shopping experience is our number one priority. Our team strives to bring you the best customer experience every time and at every step of the car buying process. Our commitment to customer service is one of the things that makes us stand out from the rest. From the time you spend on our showroom floor, to the visits with our experienced service center and parts department, we are not satisfied unless you drive off the lot in a vehicle that makes you proud and won't hurt your wallet.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 63 reviews
March 25, 2022
From the time we drove on to the lot and was approached by Coach Eli to the time I drove off with my new Lincoln I was pleased. I never felt pressured in any way on my decision making and I made several tr by Coach Eli to the time I drove off with my new Lincoln I was pleased. I never felt pressured in any way on my decision making and I made several trips to and from another dealership during that time. He was very helpful in answering any questions that I had. Thanks, Coach, Parnell and Michael. Your team effort is appreciated in helping me to get into a car that was once only a dream of having. More
by MRSJTL2
Employees Worked With
Parnell Smith, Michael Roan, Lawrence Robillard
March 17, 2022
Dealing with our salesman Coach Eli was a good experience as he did not try to pressure us. Very courteous and knowledgeable. Helped us tremendously as he did not try to pressure us. Very courteous and knowledgeable. Helped us tremendously More
by jpoche11
Employees Worked With
Coach Eli and Donald is very knowledgeable on the computer side
March 17, 2022
Vernell Payton jr Was a huge help with helping me find exactly what I wanted. He did his job and a whole lot more. I am a completely satisfied customer in my 2021 GMC Denali ! exactly what I wanted. He did his job and a whole lot more. I am a completely satisfied customer in my 2021 GMC Denali ! More
by C.j_f150
Employees Worked With
Vernell Payton jr
March 07, 2022
Dale is the man! Very helpful ordering the vehicle, honest and transparent throughout the entire process. Made special arrangements for me since I was moving from o Very helpful ordering the vehicle, honest and transparent throughout the entire process. Made special arrangements for me since I was moving from out if state. Overall would highly recommend these guys, Dale in particular. More
by Rkopcs1
Employees Worked With
Dale Miller
March 07, 2022
I called the dealership and spoke with the manager Lee Faust. He said for me to ask for him when I got to the dealership. Once at the Dealership the manager came and met with me within minutes of my arri Faust. He said for me to ask for him when I got to the dealership. Once at the Dealership the manager came and met with me within minutes of my arrival. Mr Lee introduced me to the sales person Sounakhon Nouandy. Mr Nouandy was very informative and explained each step of the purchase and all the details and answered all my questions. The financial advisor Barrett Gomel help me understand all of the incentives that Ford had to offer. They all made my purchase a great success More
by Lindabelgard
Employees Worked With
Lee Faust, Sounakhon Nouandy, Barrett Gomel
June 10, 2020
June 9, 2020- I went down to Allstar Ford Lincoln in Prairieville. We had the intentions of purchasing a Ford Explorer stock number PT35696A which was listed on the internet for $22,789. The salesperson Prairieville. We had the intentions of purchasing a Ford Explorer stock number PT35696A which was listed on the internet for $22,789. The salesperson said she was going to go see what the best deal she could make was for us. She came back stating the prices was $25,625 and would give us a discount of $2,836. This would now bring us to the adjusted internet prices of $22,789 leaving us no actual discount at all. I ask for an actual discount of $1,500 and they then refused to sell it to me. The manager, Daniel Lafleur, told me I was stupid if I thought he would sell me a car for $1,500. I then responded “ Don’t be a dumb a$$. I’m asking for $1,500 off the sales prices.” At this point, Daniel told me he would NOT sell me a car. If you are going to give a discount then it needs to come off the price you have the car listed for and not some number you came up with to make people “think” they are getting a “discount”. As a manger, Daniel, you should never use the word stupid when speaking to a client. More
by Chris
Employees Worked With
Daniel Lafleur/Lee Ester Roberts
February 15, 2020
Service after the sale is a joke You cannot speak to a service advisor on the phone, only a scheduler. Call and leave messages for a service advisor, no return call. Very frustrating You cannot speak to a service advisor on the phone, only a scheduler. Call and leave messages for a service advisor, no return call. Very frustrating. Once you do get an appointment, something that should take an hour turns into an all day affair. I’ll be looking down the road for another dealer IF I decide to buy another Ford. It’s a shame because the sales team was fair and easy to deal with. More
by B
Employees Worked With
Service Department
December 26, 2019
Lacks Knowledge in Sales Area and Service Does Not Complete I have conducted or attempted to conduct business several times with the Prairieville dealership. The sales personnel have no knowledge about the pr I have conducted or attempted to conduct business several times with the Prairieville dealership. The sales personnel have no knowledge about the product and always place you on hold to get answers. The service department performed a recall and left the work partially incomplete. More
by Out of State Customer
Employees Worked With
Used Car Sales Manager, Tonesha, Erwin Jones (Texted)
