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All Star Kia Of Baton Rouge
Baton Rouge, LA
19 Reviews
If you’re in the market for a new or pre-owned vehicle, it’s important that you conduct business with a dealership that you can trust and rely on. Owning a vehicle goes far beyond the initial purchase and includes everything from services, parts and so forth. On top of putting you above everything else, All Star Kia will provide you with our best customer service to ensure that the customer is in mind. Whether you’re searching for a new Kia, Certified Pre-Owned Kia, or another used vehicle, our sales staff will assist you in any way possible. Our fantastic sales team will assist you in locating the best vehicle that suits your budget, driving lifestyle and driving tastes. Our dealership houses the entire Kia lineup, so stop by our dealership to get an excellent price on a vehicle and a hassle-free experience.
If you’re not searching for a new Kia, but would like to save some money and are thinking about getting into a pre-owned Kia, our dealership is thrilled to help. We house an excellent selection of pre-owned Kia models in stock at All Star Kia. We offer a plethora of high-quality, used vehicles at a special price that are constantly rotating. If you’re interested in saving money, but are concerned about the reliability of a used vehicle, then explore our Certified Pre-Owned Kias that have an excellent warranty and are conditioned to factory standards.
At All Star Kia, we know that your Kia means a lot to you. We have a high-tech Service Department facility that allows us to repair and maintain your Kia. Even if you didn’t purchase your Kia at All Star Kia, we’re more than happy to service and maintain your investment. Our factory-trained specialists can manage all of your Kia’s needs, which include major repairs, warranty repairs, routine maintenance and more. Our service department’s goal is to get your Kia back on the roads of Louisiana in a timely manner and in excellent shape. To schedule your next service, give our service advisors a call or complete an online appointment form to schedule a time and day that works for you. If you prefer to service your own Kia, our dealership has a well-stocked Parts Department that houses authentic OEM parts and can assist you in getting the proper parts for the job. You can also visit All Star Kia’s online Parts Center to locate the correct parts by your Kia’s make, model and trim. If you need assistance in finding the right parts, then call our Parts Department and let our staff assist you in getting the proper parts.
At All Star Kia, getting financed for your next new, used or Certified Pre-Owned Kia is incredibly easy. Our excellent Finance Department Team will aid you throughout the entire finance process and will make getting into a Kia a breeze. Whether you have no credit or good credit, we have an auto loan program that includes multiple lenders to get you an outstanding loan. To make the finance process faster, visit All Star Kia’s website and complete a secure finance application. Within minutes of completing the application, you’ll be able to see your loan options and can rest assured knowing that All Star Kia’s Finance Team will work endlessly to get you the best rates and terms available on your next Kia.
If you’re preparing to get a Kia in the near future, then visit All Star Kia where affordable cars and superb service go hand in hand. Our dealership is here to handle all of Baton Rouge, Prairieville and Gonzales, LA’s Kia customers. We look onward to earning Louisiana’s customers business, even if that doesn’t including getting you into a new car. All Star Kia looks towards offering customers with years of great vehicles and a first-class car buying experience for all.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 19 reviews
December 09, 2024
All Star Kia, where apathy and high prices meet! You'll pay a lot of money for basic service and wonder about your car. You'll get no updates, your calls will wait a day before they are returned You'll pay a lot of money for basic service and wonder about your car. You'll get no updates, your calls will wait a day before they are returned and best of all, when you do finally get to your service advisor, they're "style" is to make you feel like a bother to them. You'd be better served driving out the Denham or really anywhere else. There is simply no way another entity beats All Star when it comes to the trifecta of high priced repairs, abysmal service and complete apathy. More
by nothanks
Employees Worked With
Moot, it's a systemic issue. Not my first time with these clowns.
June 05, 2024
The sales staff was excellent with Stacey Orlofski(spelling my apologies) in our Nissan used purchase. Jeremy in finance explained costs and options/rates available and expedited the loan. Ou Orlofski(spelling my apologies) in our Nissan used purchase. Jeremy in finance explained costs and options/rates available and expedited the loan. Our experience was stellar! More
by Wagonerc71
Employees Worked With
Stacey Orlofski, Jeremy in finance
September 28, 2023
Kia service at Baton Rouge Kia was a very frustrating event. The TPMS system on my EV6 when working shows the tire pressure on each tire and is shown on the display. The tpms quit working and just displa event. The TPMS system on my EV6 when working shows the tire pressure on each tire and is shown on the display. The tpms quit working and just displays CHECK TIRE PRESSURE MONITOR “SYSTEM” The mechanic after 2 1/2 hours comes out and says that there’s a slow leak in one of the tires it has 36.6 psi and because of this the System is out. Now I’m not a certified kia mechanic but It seems extremely unlikely that a slow leak would cause system failure. I knew the tire had a very slow leak and kept a close watch on it. It was losing about 1 psi in 3 weeks or so. I could write a book about other problems wit my EV6. Main issue is it appears to be wide spread incompetence and lack of training at all kia service locations I have encountered. More
by jw
Employees Worked With
Friendemic Reputation
June 15, 2022
This was a rude nightmare. I'm copy and pasting my Facebook post as to not waste any more of my time on a company that made me feel like a waste of their time. After being I'm copy and pasting my Facebook post as to not waste any more of my time on a company that made me feel like a waste of their time. After being strung along for several days, continuing to be given the same deal I made very clear wouldn't work, I was literally screamed at over the phone, belittled, disrespected, talked to and treated in a way I doubt would have happened if I were a man instead of a woman. After listening to the MANAGER I was speaking with both scream at me and beat his fists on his desk for quite some time, before I was hung up on I was told to "Be Gucci". Be. Gucci. I'm not sure what Kia's policies are but I doubt any of the things I had to deal with yesterday are one of them. By far the most unprofessional and disrespectful company I've EVER dealt with. I highly suggest you take a close examination of your “management" if your company wants to be able to find success against internet dealerships. More
by Blythemay1130
Employees Worked With
Friendemic Reputation
November 09, 2021
My experience with Kia on Seigan was described as one from xxxx. I had to get my own rental car without assistance from the service advisor and I had to call about my own warranty because the people ther from xxxx. I had to get my own rental car without assistance from the service advisor and I had to call about my own warranty because the people there were incompetent about the warranty process. It was hard to get in touch with someone because no one would answer the phone. My experience was truly a nightmare. Someone broke into my mother's car and stole her eyeglasses, and went through all her personal belongings. The personnel in the service department confirmed this situation, but they could not confirm which staff member opened the car and assessed my mom's personal items and information. I called the police and my mom filed a police report. This is bad customer service. More
by kwells19822
Employees Worked With
KW
November 05, 2021
Slow to return text, slow to return call, tried to sell a different trim than I ask for. Will not call this dealership for a car. different trim than I ask for. Will not call this dealership for a car. More
by Eightball
Employees Worked With
Lewis tried to sell me a trim I did not want
March 20, 2021
They sell cars but not care about the service on the cars they sold. I bought 2021 Telluride November last year. This one recently had crack on the passenger side door window. All Star Kia asked me to come w they sold. I bought 2021 Telluride November last year. This one recently had crack on the passenger side door window. All Star Kia asked me to come without knowing they do not have right windows. They just added more cracks during the openning the side of the door. Then, they say that they cannot receive a right eindow because of problems manufacturer and UPS. Near two months have passed and I vidited three times during the time, because they never updated me. Instrad , they are just boasting they will fix it, if all problems arre solved. My fundamental question is who can receive the right parts, if a dealer service cannot? I suspect it is only because of their lack of respondibility. More
by ylee1962
Employees Worked With
Nelson
February 27, 2020
In my 29 yrs in service, training, leadership, and sales ... I am #9 out of 21 people since Feb/ Mar 2018 that say this place is unrecommendable. I am dealing with the Service Dept. and Nicholas. 👏 They we ... I am #9 out of 21 people since Feb/ Mar 2018 that say this place is unrecommendable. I am dealing with the Service Dept. and Nicholas. 👏 They were able to get me a rental when I could not on Mardi Gras through Enterprise down the street and they told me the obvious issue of a bad starter. I am still waiting on an overdue call as to why my car stalled out. I am losing money, time, and patience that could have been used on buying a car. I am going to take a chance to say they have so much business or they're too busy fixing mistakes, they don't need more business. BTW a new starter here cost me over $750 in various ways. Can you afford that money? I am no mechanic or fool. Double check before you buy, take care of your car, and save your money. Invest in yourself first. Applied and shared knowledge build empires. Oppress the masses and the money goes away. #timespeaker #transformation #inspiration #motivation #education #transformedsage #trainingleadershipcoaching #katatlc More
by TransformedSage
Employees Worked With
Nicholas
September 15, 2018
Fantastic Service Chris and Erik worked with my wife to get her back on the road, ON A SATURDAY ! I was 650 miles away and needless to say , Very Anxious regarding her Chris and Erik worked with my wife to get her back on the road, ON A SATURDAY ! I was 650 miles away and needless to say , Very Anxious regarding her only transportation being in drivable. They both worked together, treated us both like Family, and were in constant contact with me during the process. Your Dealership is Blessed to have such wonderful people taking care of your customers! Thank you all again More
by Recipient of Fantastic Service
Employees Worked With
Chris and Erik
July 17, 2017
They break window and will not replace it Never will I be a customer of this company again. Window is in perfect shape and is rolled down but will not come back up. So the car is driven direct Never will I be a customer of this company again. Window is in perfect shape and is rolled down but will not come back up. So the car is driven directly to the dealership. They call me the next morning and the window is shattered from an impact on the top. They go on to tell me they have had to replace A LOT of window modules on KIA's but they cannot replace the $445 window. Terrible customer service!! More
by Gbuckles
Employees Worked With
Tonya
