All Star Hyundai - Service Center

During my infrequent surface visits, thanks to the durability of my Santa Fe Turbo, the crew has been over backwards to accommodate me. But highly recommend them for a vehicle if you’re in the market durability of my Santa Fe Turbo, the crew has been over backwards to accommodate me. But highly recommend them for a vehicle if you’re in the market for one of the best values around. More

Great service any time I have an issue. Great service, great employees. I highly recommend their location Great service, great employees. I highly recommend their location More

Good service handled quickly. My appointment was easily arranged and I was greeted on my arrival My appointment was easily arranged and I was greeted on my arrival More

Very fast service. And the desk ladies were very nice and welcoming and had me in and out quickly. And the desk ladies were very nice and welcoming and had me in and out quickly. More

Fantastic, everyone was a joy! I was totally satisfied with the professionalism of your staff, especially the courteous of the driver who took me home and pick me back up. Keep up I was totally satisfied with the professionalism of your staff, especially the courteous of the driver who took me home and pick me back up. Keep up the great service! More

If I could rate it 0 stars I would. All Star Hyundai made me wait almost 2 months for an appointment and then once they got my car I couldn’t get in contact with them. I called and call All Star Hyundai made me wait almost 2 months for an appointment and then once they got my car I couldn’t get in contact with them. I called and called and the calls continued to be ended after I would wait on hold for 10 minutes. When I finally got in contact with someone my car had been there almost a month and they hadn’t even looked at it. Told me that sometimes the appointments just “disappear” in the system and he had no idea when they would be able to get to my car. When they finally did work on my car they still did not call or contact me to let me know. I had to physically go to the place to ask questions and to check on the progress of my car. I will never, ever bring my car back here. this was the worst customer service I’ve ever experienced in my life. More

Short and sweet. I finally got an appointment, I sure because of short staff, but the lady who mediate between the customers and the mechanics, I forgot to give her n I finally got an appointment, I sure because of short staff, but the lady who mediate between the customers and the mechanics, I forgot to give her name. She needs help with her communication skills. She called me while I was in the lobby and say are you in the lobby, Didn’t say hello this is so-and-so from Hyundai, just said are you in the lobby, smh. So they was gonna fix something on my car and one of the parts for light was in my trunk so before I can explain to her where it was, she said, oh are you gonna have order that. Needless to say I finally was able to tell her that it was in the trunk of my car. Communicate better people communicate better. More

Thank You Marlowe, at All Star Hyundai Baton Rouge. You made a horrible experience so much better by providing patience, courtesy, empathy and great communication skills! You are Awesome!! made a horrible experience so much better by providing patience, courtesy, empathy and great communication skills! You are Awesome!! More

Horrible! Rude. Refused to do recalls on my vehicle, would not communicate as to when I might get my car back. NO ONE ANSWERS THE PHONES OR CALLS BACK!!! Threw me and my mother out ! Dropped key in wind would not communicate as to when I might get my car back. NO ONE ANSWERS THE PHONES OR CALLS BACK!!! Threw me and my mother out ! Dropped key in window and told us to leave because I asked what was being done to my car... Really? If you want to deal with belligerent, rude people who act like they are doing you a huge favor to even look at you then this is the place to go. It should not be called the "Service department" is really little people may approach GODS THRONE if you dare! More