All Star Hyundai

Out salesman was Robert Jackson and he was very helpful and courteous. I would recommend All Star to everyone. and courteous. I would recommend All Star to everyone. More

This deal was shady from the start. I reached out to with an internet lead and spoke to someone within an hour on a Saturday. He verified the car I wanted was on the lot and available I reached out to with an internet lead and spoke to someone within an hour on a Saturday. He verified the car I wanted was on the lot and available. We asked about price and market adjustments and he said the market adjustments had stopped at the start of the month. So we drove up to Baton Rouge from New Orleans and the car was supposedly "Just Sold" while we were driving there. Ok, that could happen but it seemed a little odd that no one reached out when they knew I was on the way. They were apologetic and tried to push me to another Pallisade ( the old Bait and Switch technique?). It was not the package or the color comb we wanted so we declined. I looked on the Hyundai USA website and it showed they had the same car being delivered in 2 days. So agreed to terms on the price and got the trade in value from used car sales manager Patrick W. Just needed to get the finance rate when the finance guy got in on Monday and we were all set to get the car when it was delivered. Once again, no mention of the "Market Adjustment". Here was a big red flag that should have made me think somethign was up, they asked for a $1k deposit to hold the card. I gave them my credit card and told them to run it. They took the card, and came back and said don't worry about it. Over the next 2 weeks, we were told the car was being delivered on 5 different dates, but it never arrived. Finally, on a Saturday night at 6pm, I got a text saying it was delivered with a photo. We drove up on Monday ready to purchase the car. We sat down with the finance guy and 3 things immediately stood out: 1) The VIN was not the same as the car that was supposed to be delivered and not in their inventory. 2) They lowered the trade value from what was agreed upon. 3) They added a market adjustment of $5,000 on top of the price we agreed. I questioned the finance guy who said "I only process with the numbers they give me". He countered by raising the trade in back to the original price and adding another $1,000. This was still $4,000 more than the price we agreed to. We said no thanks and went to leave. As we were walking out, the salesman came up and asked if we were able to work it out. I said no, and what happened to the deal we had. He said that once the Sales Manager, Chris S, got his hands on the deal Monday, he added the $5k market adjustment. I learned two things from dealing with All Star Automotive that I will never forget: 1) Get everything in writing. 2) Their sales tactics are dubious and unethical. Just a warning, but I will never do business with any of the All Star Automotive group dealerships. More

Good employees to work with-thanks for helping me get the SUV my wife wanted SUV my wife wanted More

Prompt, professional, and friendly. The personnel Lee extremely friendly and helpful in addressing my needs. The personnel Lee extremely friendly and helpful in addressing my needs. More

My visit this particular time was fast, professional and efficient. The service advisor was courteous and knowledgeable. efficient. The service advisor was courteous and knowledgeable. More

Very pleased with the sales process. Larry Sykes was our salesmen. He didn’t rush us. We drove several cars he didn’t push us to any particular one. He was knowledgeable about the car. E Larry Sykes was our salesmen. He didn’t rush us. We drove several cars he didn’t push us to any particular one. He was knowledgeable about the car. Everyone over there is friendly. We will be back in the future for our next purchase. Thanks More

I went to Hyundai on airline and when I say Travis J gave me the best service it was just the best. Travis helped me even when I wasn’t ready to purchase. We talked about credit and interest rates and it wen me the best service it was just the best. Travis helped me even when I wasn’t ready to purchase. We talked about credit and interest rates and it went buy so smooth!! I recommend y’all ask for Travis . Just an amazing guys!!!! More

They don't follow instructions. I have to go back and get a my maintenance scheduler reset. They didn't do it. Also I ask for a sticker in my left top front window to let me know w I have to go back and get a my maintenance scheduler reset. They didn't do it. Also I ask for a sticker in my left top front window to let me know when my next oil change and they didn't put it in. You have to tell them to do something they should already know. More

Patrick and Rodney gave me exceptional service. My experience was really quick and professional me and my friend got a car the same day. To top it off I met Joey the finance manager and he was all My experience was really quick and professional me and my friend got a car the same day. To top it off I met Joey the finance manager and he was all laughs and made me feel really Good about my purchase I’ll forever come here to buy my cars plus I’m recommending all my friends More