Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
All Star Hyundai
Baton Rouge , LA
422 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Hyundai experience. Come in to test drive a new or pre-owned vehicle, ask questions about Hyundai financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come experience the All Star Hyundai Of Baton Rouge difference.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 422 reviews
March 11, 2022
Dealer had the car of my first choice ready before I arrived and was patient with me when I change my mind about purchasing another car. Kept his promise about making sure to have my car ready in a time arrived and was patient with me when I change my mind about purchasing another car. Kept his promise about making sure to have my car ready in a timely manner and showed me all of the features and amenities of my vehicle. More
by monalavon
Employees Worked With
Thomas Powers
March 10, 2022
Allstar Hyundai is always very welcoming, knowledgeable, and extremely accommodating! Always a great experience! We have purchased 4 vehicles from them in the last two years. We will keep returning for our and extremely accommodating! Always a great experience! We have purchased 4 vehicles from them in the last two years. We will keep returning for our future purchases. More
by Vanessa.navarre
Employees Worked With
Aaron Hilliard
January 06, 2022
I turned my car into All Star Hyundai in September. I still do not have my car!! I called and called, and no one could even say if it had been looked at. Finally, in November, it received a diagnostic, b still do not have my car!! I called and called, and no one could even say if it had been looked at. Finally, in November, it received a diagnostic, but no one had any information on the results until December. Of course, my warranty didn't cover the issue, so today I decided to have my car towed to another shop, but when the tow guy gets there, I owe a balance ; however it can be paid over the phone. So, the tow guy and I are waiting and waiting, I then ask what's taking so long. The tow guy says, the representative, stated I'm not on his ticket. My guy left for the day, he's not handling it. This is Ridiculous!! I had to cancel the tow that was already at the destination. This place is horrible!! I have even called Marlowe's ( corporate manager who's great by the way) assistant numerous times and left messages but no response. I'm taking my new Hyundai all the way to Bill Hood in Hammond for now on. Never again!! I must say one person finally called me about my car; he was patient courtes and efficient. Thank You, Rondell. More
by sweets
Employees Worked With
Rondell. Was great
July 15, 2021
The service department provided a quote for brake work and wiper blades for 3 hours of work. The total time took 7 hours not including trying to get them to remedy the excessive time. The service manag and wiper blades for 3 hours of work. The total time took 7 hours not including trying to get them to remedy the excessive time. The service manager would not work my daughter on costs even though she had her car there for an 8:30 AM appointment and due to lack of mechanics on schedule, a service lift broken down and two mechanics having to share a car lift these all added to the total time for repairs. My daughter was 2 hours late for work as a result of the service departments issues. Also the actual costs were more than the quoted price. I will not recommend their service or their sales and I have used them since 2013. To top things off, Renee told my daughter that if she was late for work that was her issue and that she should have provided her days schedule to them. Are they for real? More
by Mogrunari
Employees Worked With
Renee Perez
June 09, 2021
My car went in for an oil change, It took SEVEN days to get it back. Hung up on repeatedly. NEVER buy a vehicle from them! When picked up we were treated rudely and our issues were not resolved. get it back. Hung up on repeatedly. NEVER buy a vehicle from them! When picked up we were treated rudely and our issues were not resolved. More
by juliast.amant
Employees Worked With
I do not know.
June 03, 2021
We reached out All Star asking if a Palisade Caligraphy was in stock. Rodney Hebert responded and confirmed they did. My husband was in the hospital but Rodney was patient and kind, just telling me to reac was in stock. Rodney Hebert responded and confirmed they did. My husband was in the hospital but Rodney was patient and kind, just telling me to reach out when we are ready. The day my husband was released from the hospital we went to Hyundai, and Rodney showed us the Palisade and helped us see all the benefits to both the car and Hyundai as a brand. We wound up buying the suv, and having nothing but good experiences with Rodney. Go see Rodney! More
by thesarahchavez
Employees Worked With
Rodney Hebert
May 30, 2021
Thank You Marlowe, at All Star Hyundai Baton Rouge. You made a horrible experience so much better by providing patience, courtesy, empathy and great communication skills! You are Awesome!! made a horrible experience so much better by providing patience, courtesy, empathy and great communication skills! You are Awesome!! More
by sweets
Employees Worked With
Marlowe
May 12, 2021
Horrible! Rude. Refused to do recalls on my vehicle, would not communicate as to when I might get my car back. NO ONE ANSWERS THE PHONES OR CALLS BACK!!! Threw me and my mother out ! Dropped key in wind would not communicate as to when I might get my car back. NO ONE ANSWERS THE PHONES OR CALLS BACK!!! Threw me and my mother out ! Dropped key in window and told us to leave because I asked what was being done to my car... Really? If you want to deal with belligerent, rude people who act like they are doing you a huge favor to even look at you then this is the place to go. It should not be called the "Service department" is really little people may approach GODS THRONE if you dare! More
by cptsrus
Employees Worked With
Renee Perez
January 14, 2021
I have had my 2014 Santa Fe at All Star Hyundai since Oct 31...I cannot get any responses, and the manager, Renee, either refuses to call me back or doesn’t communicate with his staff. This vehicle has a blo 31...I cannot get any responses, and the manager, Renee, either refuses to call me back or doesn’t communicate with his staff. This vehicle has a blown engine and is covered under warranty. I have never had such poor service anywhere in any industry as I have here.... More
by RGraham
Employees Worked With
Bryan Patrick, Renee
