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All Star Hyundai - California

Pittsburg, CA

4.3
230 Reviews

3950 Century Ct

Pittsburg, CA

94565

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Showing 230 reviews

July 06, 2017

Horrible sales personnel! Beware The sales personnel talked about each other and were not nice people. If your not nice to each other how will you treat your client buying the car?? P More

by living61
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin was our first salesman who was friendly and terrific but they fired him for no reason.
Jul 21, 2017 -

All Star Hyundai - California responded

Living61, Thank you for your review. We appreciate both negative and positive feedback as it allows us to continuously strive for nothing but exceptional service. I am very concerned to hear that yours was less than a 5 Star experience. I would love to have the chance to speak with you about your visit. Please contact me at 925-778-7878 or customer.relations@allstarhyundai.net

June 22, 2017

Fraudulent Dealership The sales manager added an extended warranty that I did not ask for and did not review it with me at time of purchase. I only found out when I got my More

by dabecahoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 21, 2017 -

All Star Hyundai - California responded

Dabecahoon, We're sorry to hear about your recent experience at our dealership. We do appreciate your feedback and we completely understand your frustrations and concerns. We are a dealership that prides themselves on making sure all of our customers have a truly exceptional experience and we apologize we were unable to deliver just that. If you change your mind please contact our Customer Relations Manager at 925-778-7878 or customer.relations@allstarhyundai.net and give us an opportunity to make things right.

June 16, 2017

Santa Fe Our visit to the dealership was amazing. I am not a fan of pressure sales tactics and this was certainly not the case with this dealership. This is More

by code3dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2017 -

All Star Hyundai - California responded

Code3dee, Your review truly made our day! We strive for top notch customer service and we are ecstatic to hear that our team was able to deliver a comfortable sales experience! We look forward to continuing business with you and as always look forward to your future visits!

June 15, 2017

Very Happy They not only found me the perfect vehicle with all the extras I wanted. They also got the payments down to fit within my budget. Everyone was profe More

by autumnobrien1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul, Don, Jerry
Jul 21, 2017 -

All Star Hyundai - California responded

Autumnobrien1, Welcome to the All Star Hyundai family! Our customers complete satisfaction is always our priority. I am happy to hear our team could find you the vehicle you truly wanted! We look forward to helping you with all your future auto needs and care. Happy motoring!

June 09, 2017

Thank you All Star Genesis All Star Genesis exceeded my expectations during the purchase and delivery of my car. I had never heard of the Genesis brand and was looking to purch More

by j.aubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 21, 2017 -

All Star Hyundai - California responded

Jana, Welcome to the Genesis Family! At All Star Hyundai Genesis unique and exceptional customer experiences are our priority. Your positive review of our team really brightened our day! We are happy to hear that our team was able to assist you completely from the time you walked in, until you drove out with top notch service. We look forward to being here for you and your contacts vehicle needs!

June 05, 2017

?????? Good , very good I was very please with the experience of buying there I was starved but other than that pretty good thanks All Star Hyundai More

by oscargallegos72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 21, 2017 -

All Star Hyundai - California responded

Oscargallegos72, Thank you for your positive review! See you at your next visit!

June 01, 2017

My new car Very informative and very friendly. Would definitely return to this dealership. I enjoy Hyundai cars. Service department is great. Would also recommen More

by gloria.thrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Amin and Abdul Kakar
Jul 21, 2017 -

All Star Hyundai - California responded

Gloria.thrun, Thank you for your kind words on our staff! I am so glad that All Star Hyundai is able to assist you with all your Hyundai needs! Thank you for your referrals! We look forward to your next visit!

June 01, 2017

Rude from the top, spoke to customers like they were inept from understanding, so they wrote "numbers" that meant nothing with a blue pen onto a random pa More

by natalya_krasnova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom knittle
Jul 21, 2017 -

All Star Hyundai - California responded

Natalya, Thank you for taking the time to comment on your recent experience, I certainly appreciate your critique and would like to speak to you about this experience. I can be contacted at 925-778-7878 or via email customer.relations@allstarhyundai.net. Thank you.

May 31, 2017

My new car Eric was very helpful and the process was easy don was great in finance quick easy dea I love the car and look forward to using it l More

by bandi_reddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2017 -

All Star Hyundai - California responded

Bandi_reddy, Thank you for sending such kind and enthusiastic comments, We certainly appreciate hearing them. Your positive feedback allows us to know our efforts are appreciated and that you had a positive experience at our dealership.

May 27, 2017

Awesomesauce I came in for an oil change and felt so comfortable with the staff vehicle financing and experience, I bought my car and I'm so happy with my decision More

by crystaldushane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia and Don
Jul 21, 2017 -

All Star Hyundai - California responded

Crystaldushane, No, Thank you! We are thrilled to hear that you not only chose us to care for your original car, but that our staff was able to go above and beyond to find you another vehicle! Keep driving, we will see you at your next visit!

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