All Star Hyundai - California

My Veloster. I have gone over the following with the dealership and have received their apology. When the car was presented to me at the dealership, it wouldn't st I have gone over the following with the dealership and have received their apology. When the car was presented to me at the dealership, it wouldn't start and required a jump start. When I had it in my garage, it again would not start. To the credit of the dealership, they came to our home, picked up the vehicle, returned it to their garage where it was determined that it had a bad battery. Clearly, the vehicle should never have been given to me in that condition. I probably should not have accepted a 2016 vehicle in 2017, but that fault lies with me. BIGGY! No one told me about the occasional problem with the gear lever freezing and the solution: The only reason that I was able to get out of the situation when it occurred is that my wife has a Sonata which has had the same issue. I feel that should be an ABSOLUTE MUST; new customers should most definitely be told about that. After spending some time (unsuccessfully) trying to pair my iPhone with the vehicle while at the dealership so that I could play Pandora music through the audio system, another sales person came up and advised us that Pandora doesn't broadcast in that area. As regards its cleanliness, it had indeed been washed, but the inside of the windshield was not clean. I answered the question about finance protection negatively because we handled that through USAA. The reason that I stated that my expectations were not entirely met is that I had gone to the dealership hoping to purchase a red 6-speed 2017 Veloster but had to settle for a 2016 Vitamin C automatic. I am pleased with the vehicle, but still wonder if I should have waited for the one that I wanted. Please feel free to contact me about any of the foregoing. More

Thanks All Star Hyundai!! A great big THANK YOU to everyone at All Star Hyundai who made our new car possible. We love it and you guys are AWESOME!!! A great big THANK YOU to everyone at All Star Hyundai who made our new car possible. We love it and you guys are AWESOME!!! More

Less than pleased No pressure at first. Car requested was not delivered. Sort of a bait and switch. We bought the car anyway since my wife liked the features. Maybe the No pressure at first. Car requested was not delivered. Sort of a bait and switch. We bought the car anyway since my wife liked the features. Maybe the sales person didn't understand due to language. More

Excellent Customer Service I was impressed with my entire experience at Hyundai All-Star in Pittsburg California. I was greeted with professionalism, and was accommodated with w I was impressed with my entire experience at Hyundai All-Star in Pittsburg California. I was greeted with professionalism, and was accommodated with water which I appreciate because it was over 100 degrees that day. All of the staff was great including the guy who detailed the vehicle. I am excited about my new purchase and I am pleased with the excellent customer service that I received. The office manager was exceptionally kind his name I believe his Mike did not catch his last name but he's doing an awesome job managing Hyundai of Pittsburg. Thank you so much! More

. My experience was long but fun Richard was great ,friendly and understanding. I was able to purchase exactly what I needed and like for a reasonable My experience was long but fun Richard was great ,friendly and understanding. I was able to purchase exactly what I needed and like for a reasonable price More

Review I am completely satisfied with my automobile purchase. We contacted the dealer online, quickly agreed on a model and price. When we got to the deale I am completely satisfied with my automobile purchase. We contacted the dealer online, quickly agreed on a model and price. When we got to the dealership, the staff was courteous, engaging, and honest. I would definitely buy another car here. More

Great Job!!! I have recommend this Dealership to others! thank you for your service and business. hope to see you soon. Thank you Thank YOU! Love my CAR! Job!!! I have recommend this Dealership to others! thank you for your service and business. hope to see you soon. Thank you Thank YOU! Love my CAR!! More

Wonderful! Great customer service that wasn't too pushy. Cynthia gave us enough time to think things over and talk about our decision. She gave us all the option Great customer service that wasn't too pushy. Cynthia gave us enough time to think things over and talk about our decision. She gave us all the options up front and was straight forward. She is hard working and was nice to work with. More

LOVE MY CAR All Star was great with my experience of buying this car. They were helpful, polite and made suggestions to help with finance. They cared about what I All Star was great with my experience of buying this car. They were helpful, polite and made suggestions to help with finance. They cared about what I cared about and assisting me in understanding all that it entailed for this purchase. They did not push me or anything, just provided all information I needed to make my final decision. This was a stressful time for me with a Hospice parent and they were aware of this so they were caring and understanding of hesitancy and stress through the process. They were great and would love to keep them as friends. More

Purchase new car Very professional during entire transaction. Sales person listened to my request for a certain type of car and explained options without trying to ch Very professional during entire transaction. Sales person listened to my request for a certain type of car and explained options without trying to change my mind. More