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All Star Honda Abilene

Abilene, TX

3.8
1,797 Reviews

1399 S Danville Dr

Abilene, TX

79605

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1,797 Reviews of All Star Honda Abilene

February 06, 2019

Great job Honda always does outstanding service on my car. They also provide excellent customer service and I really appreciate that! Karla does a fantastic job More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla O'Connor
Feb 08, 2019 -

All Star Honda Abilene responded

Thank you for the review Carol! We appreciate the kind words and so happy to hear Karla is doing a great job with helping make your experience even better!

February 06, 2019

service visit for oil change Jon, service writer was very courteous and friendly and kept me posted on the service process.the service department finished the job within 45 minute More

by JRITCHEY52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon(service writer)
Feb 08, 2019 -

All Star Honda Abilene responded

Thanks for the review! So happy to hear we got you taken care of in a timely manner!

February 05, 2019

Warranty Refunds I traded a vehicle I purchased from Honda of Abilene which I had also purchased an extended warranty, when I tried to get my refund they kept putting More

by Ddk
Recommend Dealer
No
Employees Worked With
Robert Lee, Adrian Van Der Vlist, Mike Camarillo
Feb 05, 2019 -

All Star Honda Abilene responded

We have given you the tools to process the cancellation. We have given you the procedure. Unfortunately you have to wait for the system to process the cancel.

Mar 05, 2019 -

Ddk responded

I hate it when companies aren't truthful, Honda of Abilene gave me nothing other than the information they needed from me which I gave to them on 06/11/2018 , I received the refund on about January 7th 2019 , 7 months later , in which the amount was incorrect and I have since filed a complaint with the Texas Department of Licensing . I know we all make mistakes but this was blatant , the general manager told me there was no such law of a 10% penalty per month if the refund was not received within 45 days of the cancelation , guess what it's on the back of their warranty, apparently they need to study up on the documents they sign and hand out to you. I have never given a bad review to anyone and would not have given these guys one had I thought they were being honest with me. I would encourage anyone who may purchase an extended warranty from any dealer to read it carefully and understand it as the laws are different in other states.

February 04, 2019

Great sales Excellent sales great customer service three cars this year bought there recommend them to all wont go anywhere else great great service very very ha More

by kyle.crisman62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Mariah Hinton, Carl The Car Guy, Mike Camarillo
Feb 06, 2019 -

All Star Honda Abilene responded

Thank you for the review Kyle! We appreciate your business and your loyalty!

February 01, 2019

TIRE ROTATION AND VEHICLE INSPECTION. The customer service was excellent. They really made us feel like family. The service advisor talk to us about the vehicle and got my vehicle back in More

by bbjack822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JON HAYMOND
Feb 04, 2019 -

All Star Honda Abilene responded

Thank you for your great review! We appreciate your business and your loyalty with us! Look forward to serving you in the future!

January 30, 2019

oil chg; courteous and professinal org. Lady who served me is very nice, professional person who did great great customer service by understanding my needs; great place to go to; will go bac More

by PARMAR.RAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla O'Connor
Jan 30, 2019 -

All Star Honda Abilene responded

Thank you for the review! We appreciate your business and loyalty. We hope to make every visit to our dealership the very best! Looking forward to serving you again

January 28, 2019

Great Its always awesome great customer service always going above and beyond. Keep up the good work and keep doing what yall been doing you always have a 5 More

by OINA692000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Williams, Mike Finch, Karla O'Connor, Kendall Gunter
Jan 30, 2019 -

All Star Honda Abilene responded

Thank you so much! We are so grateful to our customers and we hope that we are always able to serve with a kind and friendly professionalism!

January 28, 2019

Good Customer Service The people were really nice and helpful. I would go back no doubt. I the customer service was really great and they were able to answer all my questio More

by A3CRIADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Finch, Karla O'Connor, Angelica Valdez, Kendall Gunter
Jan 30, 2019 -

All Star Honda Abilene responded

Thank you for the great review! We are so happy to help you with any and all needs, please come back to see us in the future!

January 28, 2019

Great service I've always had great service here. The service advisors are friendly and provide good communication. Their prices are competitive. I wish their wa More

by JEFFBRAWLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla O'Connor, Kendall Gunter
Jan 30, 2019 -

All Star Honda Abilene responded

Thank you for the review, Jeff! We appreciate your business and hope to make your experience with us a positive one each time you visit

January 25, 2019

Great customer service and mechanic work. Timing was poor, but that's just because the mechanic estimated a certain time and another project ended up takin More

by MANNING2BRITTANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla O'Connor
Jan 28, 2019 -

All Star Honda Abilene responded

Thank you for the review, Brittany! We hope that you found our service professional and friendly, please come back to see us in the future

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