All Star Honda Abilene

Could have been better I brought my vehicle in for an oil change and my front passenger seat belt port was sticking and would not work properly. I was told that a "tech" lo I brought my vehicle in for an oil change and my front passenger seat belt port was sticking and would not work properly. I was told that a "tech" looked at it and decided that a new port should be ordered. Ok, so I went back a few days later for them to install the new port. After an hour or so I was told that they had good news and bad news. The bad news is that the incorrect part had been ordered. The good news was that the "tech" took my original port apart and cleaned it and it was now working properly. It looked like something had been spilled in it. My only issue with all of this is: why didn't the original tech take it apart? It would have saved me a trip to Abilene, I live 60 miles away. And it would have saved the dealership the hassle of ordering a part and then returning the wrong part. Anyway, I'm thankful that it was a simple fix, and I hope that you can see that it was just a little frustrating. More

I really don’t mind going to Honda store they’re always nice and I just love the fact that the bathrooms are Always clean they the ppl always explain everything Before starting service with my Vehicle nice and I just love the fact that the bathrooms are Always clean they the ppl always explain everything Before starting service with my Vehicle More

Prompt service. Courteous, helpful, professional staff. Savings on oil change with coupon. Neat social distanced waiting area. Quick turnaround. I will continue to come back. Savings on oil change with coupon. Neat social distanced waiting area. Quick turnaround. I will continue to come back. More

Sales people and finance team were terrific! Service department has been awesome to work with. I have bought from Lithia dealerships for my last two cars and am never disappointed. department has been awesome to work with. I have bought from Lithia dealerships for my last two cars and am never disappointed. More

Love my new CRV . This is my second CRV and it probably won't be my last. I love all the latest bells and whistles added to this vehicle. . This is my second CRV and it probably won't be my last. I love all the latest bells and whistles added to this vehicle. More

Great service From beginning to end this was great service. No wait no appt needed. The lady who answered my call was so kind and nice she said I could drop off whe From beginning to end this was great service. No wait no appt needed. The lady who answered my call was so kind and nice she said I could drop off whenever and I did. I came in for a basic inspection but when I've come in before for a oil change it was still great service. Understanding my service was quick and routine they quickly got to work on it. It was done in no time flat. Can't say enough about how much I am pleased with this dealership. I would definitely buy a honda again and have it serviced here! More

GREAT SERVICE AND PEOPLE I am handicapped and use a motorized wheelchair and every time I have been at the center I have received GREAT help and fast service. Everyone is frie I am handicapped and use a motorized wheelchair and every time I have been at the center I have received GREAT help and fast service. Everyone is friendly and really knows their job and makes it very easy to get whatever I need done. Bev Lawrence More

Fast service This visit was for routine maintenance—oil, lube and regular check up. It was suggested the we have tire rotation. Records should have shown that had This visit was for routine maintenance—oil, lube and regular check up. It was suggested the we have tire rotation. Records should have shown that had been done at last maintenance visit. Rotation declined. More