All Star Honda Abilene

Check your online reservation with them before you go While the service I received was excellent, even superior, should you make an online reservation as I did, be sure to call ahead to make sure they hav While the service I received was excellent, even superior, should you make an online reservation as I did, be sure to call ahead to make sure they have you on the schedule. It seems they are having "issues" with the online reservation system (based in Oregon) syncing with their local appointments. I had a 9:00 am appointment, with a service technician that no longer works for them, and was there all day for something that should have taken around 4 hours. BUT...the staff there took very good care of me, gave me a courtesy car (2018 Fit = nice ride!), did not charge me for the gas used, and was very helpful is seeing that my needs were met. Customers first is the key to any business success....Honda of Abilene did just that. Thank you! More

Extremely Awesome! Carl Riley and The Honda Team, did an Awesome job helping me! Especially, because I was doing a trade in and the car I previously had a lot of issues. Carl Riley and The Honda Team, did an Awesome job helping me! Especially, because I was doing a trade in and the car I previously had a lot of issues. They helped tons, take away stress from what could have ended up bad if I had stayed with that car. They also saved my credit! Honda Financial also helped lend me a car loan, when no one else would! Thank you Carl and The Honda Team! You all were Amazing! More

Great service The service was quick and to the point. I came in for an oil change and they also checked over all my tires and guilds topping off my guilds that were The service was quick and to the point. I came in for an oil change and they also checked over all my tires and guilds topping off my guilds that were low. More

Oil change & tire rotation This is the second time that I took my car to this service center. When I bought my car from this dealership I specifically told them I did not want This is the second time that I took my car to this service center. When I bought my car from this dealership I specifically told them I did not want Nitrogen in my tires. I had a tire rotation done at this visit and when I went to get into my car I noticed the green valve stem caps on the tires. I went back to tell them that I did not have Nitrogen in my tires. One of the ladies in the service dept. said "Oh yes you do, we put Nitrogen in all of the vehicles" Wrong answer to me! The other lady that wrote up my paperwork when I first got to the service center went and got the black valve stem caps and replaced the green ones that were on my car. I asked her if it mattered that Nitrogen was put in my tires and she said doesn't matter. I'm really hesitant about taking my car back to this service center now. I don't feel like they check the history on my car and just do the same thing to everyone's vehicles. I also did not like that the seat was moved and I had to readjust it when I got in the vehicle again. Also the dash display was set on the oil life screen. If your technicians are going to change things, I wish they would put them back the way they were. The technician should have noticed the valve stem caps were black not green which should have told them that the tires did not have Nitrogen. I also wish I would have been able to see my car before going over the paperwork with the service personnel. I would not have initialed the satisfied block on the second page. I don't feel my tires were rotated because the one rim on the front passenger side has a scrape mark on it and the rim & tire are still on the same front passenger side. I was charged for the tire rotation and I know it was not done. More

Discouraged While they completed my oil change correctly THIS time, they did not in fact fix or truly try to find out what the issue my car has been having, and i While they completed my oil change correctly THIS time, they did not in fact fix or truly try to find out what the issue my car has been having, and in fact seemed to make the issue worse. I don't believe I will be returning. More

Quick and painless I took my car in for an oil change and multipoint inspection. I've been to other places where there was no way they did a proper inspection, but the g I took my car in for an oil change and multipoint inspection. I've been to other places where there was no way they did a proper inspection, but the guys there found a tiny leak and notified me. I didn't have to wait very long, and Karla was great! More

great Getting service at this location is fast and easy. The waiting area is comfortable and quite. They always come to let you know if anything needs atten Getting service at this location is fast and easy. The waiting area is comfortable and quite. They always come to let you know if anything needs attention. More

Replaced low beam headlamp and battery sensor warranty work. The service people were friendly and courteous. The waiting are clean, well stocked and comfortable. The work was finished accurately and in the app The service people were friendly and courteous. The waiting are clean, well stocked and comfortable. The work was finished accurately and in the appropriate time frame. Mike is most helpful and always exhibits a positive attitude. More

OIL CHANGE HAD HONDA OF ABILENE CHANGE MY OIL ON MY SILVERADO AND THEY DID A GREAT JOB! THE LUBE TECHS WERE QUICK AND EFFICIENT AND DID EVERYTHING I ASKED THEM T HAD HONDA OF ABILENE CHANGE MY OIL ON MY SILVERADO AND THEY DID A GREAT JOB! THE LUBE TECHS WERE QUICK AND EFFICIENT AND DID EVERYTHING I ASKED THEM TO! ALL THE SERVICE DEPARTMENT WAS GREAT! More

Oil Change Had the oil changed on my new CRV. Very Quick Service! Didn't even get our breakfast down or errands run before they were through. Had the oil changed on my new CRV. Very Quick Service! Didn't even get our breakfast down or errands run before they were through. More