All Star Ford
Pittsburg, CA
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Anthony is very helpful in providing me update while I choose to wait at the lounge. Also accessories store staff is very helpful in checking my points to apply my purchases. Thank you! choose to wait at the lounge. Also accessories store staff is very helpful in checking my points to apply my purchases. Thank you! More
Jose helped me out a couple weeks prior in my search for a specific truck model. When it came in he reached back out to me and after weeks of shopping, this was the truck for me. a specific truck model. When it came in he reached back out to me and after weeks of shopping, this was the truck for me. More
Jose Hernandez was incredible. Communicated with me every step of the way. Friendly and helpful. very respectful. Chris, in finance, was very nice. The only drawback for the Communicated with me every step of the way. Friendly and helpful. very respectful. Chris, in finance, was very nice. The only drawback for the entire experience was how long it took. I arrived at noon, spoke with Jose and did a test drive. Jose even filled the gas tank on the test drive! we got back by 12:45 and I didn't leave to go home until close to 3:00. I don't know why the paperwork took so long since I wrote a check for the vehicle. All in all, a good experience - beautiful and clean showroom, well stocked rest room. Note the music is way too loud in the show room. More
Service Dept not up to par! !! Brought my car in to be serviced and they messed it up!!! Then they misdiagnosed my car instead of trying to fix the problem they blamed it on the !! Brought my car in to be serviced and they messed it up!!! Then they misdiagnosed my car instead of trying to fix the problem they blamed it on the components in the car!! Needless to say I took my car to another dealership where my car was fixed and my components weren't replaced!!! I will never take my car back there ever again!!!!!!! More
I'd done my homework before I went in. So I was grateful that the process didn't take all day. It still took about 4 hours but it was a lot quicker and I got the car that I was looking for So I was grateful that the process didn't take all day. It still took about 4 hours but it was a lot quicker and I got the car that I was looking for so thank you to Jose and the rest of the team at All Star Ford. More