Back

All Star Ford

Pittsburg, CA

4.1
87 Reviews

3800 Century Way Drive

Pittsburg, CA

94565

Directions

By Type

Showing 87 reviews

July 15, 2024

The "Ford certified" claim is a lie. We bought an expedition from them had it for two weeks before the transmission started slipping and then a loud clunk. It's been in the shop now for More

by Beachgirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Debra Evers
May 30, 2024

This dealership is dishonest. They back dated documents. There is a 10 day law in California. They have 10 days to find you financing or notify you they want to cancel. This deale More

by ba.anno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Sales Manager
May 18, 2024

Straight up high pressure grease. They are inflexible and outright lie. Sold me a car and swapped the terms and now im stuck with it because even though contract changed he was gonna More

by Rudyratzinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
May 21, 2024 -

All Star Ford responded

Our team is eager to discuss your experience further. Upholding our policies and procedures is paramount to us, and if any oversight occurred, we're committed to addressing it. Please reach out to our Customer Relations team at 925-752-7865. Thank you, and may you have a delightful day.

May 12, 2024

Took my 2015 Edge for oil change and was told I have an OIL LEAK and they will check it for $200. I only have 39,000 miles on it. It does NOT use any oil between oil changes and there is NO OIL on my dri More

by Ray
Workmanship
Recommend Dealer
No
Employees Worked With
Debra Evers
March 26, 2024

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. More

by ronbernaljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Debra Evers
Apr 15, 2024 -

All Star Ford responded

We're glad you had a positive experience with our parts department! Thanks for the 5 star review

September 06, 2023

All Star Ford went above and beyond with helping me finding the right truck. I won’t use anyone else from here on out. More

by ALEX ACHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez, Debra Evers
August 29, 2023

Friendly and they were able to get my van delivered to my home on time! More

by BNDAIDS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Corbett, Debra Evers
August 28, 2023

He was great , That's the reason why we probably bought the truck, Is good customer service. More

by EBORALLGRACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debra Evers
August 28, 2023

Communication was very poor. Part on back order with no ETA. No rental offered. When I came in to get something from my car I was told the car was done just needed a test drive a More

by RACQUELV1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not have communication with manager.
Aug 28, 2023 -

All Star Ford responded

Thank you for taking the time to share your feedback regarding your experience at All Star Ford. Please contact our Customer Relations Department at 925-752-7865 to further discuss your concerns.

August 27, 2023

Lewis Kandel is great to work with! I appreciate his honesty and how hard he works for us. More

by jmg-1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lewis Kandel
1
...