All Star Dodge Chrysler Jeep Ram - Service Center

Didn't address all conerns I will have to take car somewhere else because this is the 2nd time the clicking noise wasn't addressed but found other issues...Major issues that car I will have to take car somewhere else because this is the 2nd time the clicking noise wasn't addressed but found other issues...Major issues that car didn't warn More

Friendly understanding people Katy, service rep was friendly and listen to me. Had to leave my truck, she kept me in the loop as troubleshooting was being done. Katy, service rep was friendly and listen to me. Had to leave my truck, she kept me in the loop as troubleshooting was being done. More

I wish they would offer rental car included with service don Trust mean alot in my vehicles that service them and the craft of excellence and quality from new to used cars and knowledgeable service given to me. Trust mean alot in my vehicles that service them and the craft of excellence and quality from new to used cars and knowledgeable service given to me. More

GREAT SERVICE The service department at All Star is awesome. I always use them for my service needs. Ben made sure I got in and out as fast as possible for my inspe The service department at All Star is awesome. I always use them for my service needs. Ben made sure I got in and out as fast as possible for my inspection and oil change. Great service. More

Quick service and knowledgeable staff. The service staff is very helpful and understood my problem thoroughly and resolve it quickly. I did oil change, tyre rotation and the werd problem The service staff is very helpful and understood my problem thoroughly and resolve it quickly. I did oil change, tyre rotation and the werd problem where engine stalls after 5 mins of driving. I see the significant change in engine noise and it doesn’t stall. More

PJ IS THE BEST When I come to visit the service department PJ always do an amazing job from start to finish. My family ask me why do I go to the dealership for every When I come to visit the service department PJ always do an amazing job from start to finish. My family ask me why do I go to the dealership for everything, because if PJ is there I know my Jeep will be taking care of. More

Employee taking truck home The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday night that my new 2019 truck was about 50 miles from where it was supposed to be. I couldn’t speak with anyone because it was 11:50pm. I then go to the shop at 7:30am Saturday morning and ask about my truck and was told it wasn’t there because the mechanic took it home to drive and make sure the lifter repair was good. I then told the service tech to tell this mechanic to get my truck back up here to the shop with my truck. I was then informed the mechanic was off this Saturday and wouldn’t return until Monday. Well long story short I was furious because the tech was nonchalant about someone taking my truck home and putting those miles on my new truck. The techs reply was they would have to put those miles on my truck anyway. I would wait for my vehicle if having service More

Everything was excellent except my truck is still not fixed They were professional..friendly and efficient ..my mane concern is why is the part for my truck so hard to get is this a recall issue..because every They were professional..friendly and efficient ..my mane concern is why is the part for my truck so hard to get is this a recall issue..because every dealer or parts provider including online sales has this part on back order for months at a time More

Factory recall Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowl Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowledgeable. Better experience than other dealerships I've dealt with. More

Car repair Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Satisfied customer. More