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All Star Dodge Chrysler Jeep Ram - Service Center

Bridgeton, MO

4.8
275 Reviews

275 Reviews of All Star Dodge Chrysler Jeep Ram - Service Center

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May 01, 2024

Every time I visit this dealership I have the most professional customer service experience. M More

by angie.abernathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
April 26, 2024

My past experiences have been great and the dealership is 5 Star. The lesser rating given today is about Marvin, Service Advisor. Marvin, Service Advisor, wasn’t professional, communication fell just short o More

by casey.sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
November 07, 2022

Even though i gave All Star3 stars I would like recognize Errin Henry the service manager at All Star even though it took over a month to find the issue with our 2019 RAM 1500 he worked to get the replacemen More

by rparkerusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errin Henry
August 18, 2022

Absolutely horrible they have had my car for 2 weeks, they said that they knew the problem and that to fix my car it will be a specific repair, so i paid the $2k+ after I got my car back it did the exact More

by Leroy jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service manager
Aug 18, 2022 -

All Star Dodge Chrysler Jeep Ram responded

Roy I am sorry you had that experience. We did repair a failed component that had been improperly repaired. The part more than likely caused the concern you are currently experiencing.

Aug 18, 2022 -

Leroy jackson responded

I need the labor for the new fix deducted and the diagnosis

January 30, 2021

Two weeks ago, I took my Jeep to the All Star service department for a mechanical problem. I paid $156 for a diagnostic check. I was told they couldn't find a problem but they did a software update that More

by Yogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CSA
January 14, 2020

Emissions Recall On January 4, 2020, I took my car to All Star Dodge Chrysler Jeep Ram for a recall for emissions. Jonathan, Service Dept. Representative was very prof More

by spanntimothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

All Star Dodge Chrysler Jeep Ram responded

We're so pleased our team could provide you with a great experience! Please come back and see us again soon.

May 07, 2019

Maintenance & Service Care The customer service was nice. I didn't have a hard time getting the information that I needed. The staff was very respectful and courteous. More

by wisdomelayne39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renell Couzart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katy Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Schmoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

All Star Dodge Chrysler Jeep Ram responded

That's wonderful to hear! Thank you so much for this kind review, and if there is anything else we can help you with, please let us know!

May 04, 2019

Great customer service Katy always provide great customer service. I actually don’t go unless she is there. She listen to what you concerns are about your car. She makes sur More

by Ms. Cables
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will pass your kind words on to Katy.

May 04, 2019

Wonderful Service. I didn't have an appointment to get car inspected & Julie Was able to get me in. Have been a customer for over 30 years when it was Known as St. A More

by budakkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Horrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Rangel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for your kind review. We look forward to seeing you again soon at All Star Dodge Chrysler Jeep RAM.

May 03, 2019

Jeep0 3 times is definitely not a charm. The service ppl here are semi rude and gives you the cold shoulder I won't be back More

by christina_601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Horrell
3.0
This rating includes all reviews, with more weight given to recent reviews.